Phoenix All Care

35 Sulgrave Way, Wellingborough NN8 1FG
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8.5 3 Reviews
  • Phoenix All Care, Wellingborough
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £21

These prices are only a guideline, please contact Phoenix All Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Phoenix All Care Ltd

Person in charge

  • Tsitsi Rabeca (Manager)
Are you the Owner/Manager of Phoenix All Care? View your Advertising Options

Phoenix All Care Reviews (3)

8.5

Phoenix All Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Phoenix All Care has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
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Date Published
  • 3
  • 1
  • 2
  • 2
  • 1
Reviewer Connection to Phoenix All Care
  • 2
  • 1
Total of 3, showing 1-3
Review from Malcolm A (Husband of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had Northampton area of carers and eventually night sitters for my wife ,the staff and management were wonderful, they treat my wife gently, with respect and dignity and were very kind to her during her care.They were professional and very accommodating , I would like to thank all the staff who made
my wife's days at home comfortable and peaceful and gave me the support we needed. Without these wonderful people I don't know how I would have coped , And this country needs these organisations so much . Thanks to all the staff .
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C L (Husband of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Phoenix All Care came into our lives when my husband was in terminal care. They treated him with respect and kindness and sometimes went beyond what I would have expected.
They also supported my family and me when visiting our home.
I would recommend them to anyone who needs assistance.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David G (Son of Client) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Phoenix came into our lives when my mother was in terminal care. They treated her with respect and kindness and went beyond what, at times, I would have expected. Timely and caring. I would recommend them to anyone who needs assistance.
They treated Mum like they would their own mothers!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Phoenix All Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Phoenix All Care is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Phoenix All Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Phoenix All Care

What Type of Services does Phoenix All Care offer?

Phoenix All Care offers Home Care.

How many Carers does Phoenix All Care employ?

Phoenix All Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Phoenix All Care to verify any information. View our terms and conditions. Phoenix All Care has an Basic Service - more info.