Over all time Safer Staffing Solutions has 9 reviews.
Overall Experience
8
1
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Date Published
9
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9
Reviewer Connection to Safer Staffing Solutions
3
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Total of 9, showing 1-9
Review from Karen F (Client) published on 21 June 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I have help three times a day with showers, meals and anything in-between that's necessary. The girls are an excellent bunch and are very caring and attentive with extremely high practice standards. They should be very proud of themselves. The manager, too, for providing a very high level of care, with
the same girls that always attend regularly as opposed to lots of different girls. Well done to you all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M E (Daughter of Client) published on 15 July 2022
Submitted via Website • Report
Overall Experience4.0 out of 5
The team caring for my mum are great. Other than only a couple of late arrivals and no shows over a few months, Mum has received excellent quality care with very friendly carers and a team manager that monitors Mum’s health situation and helps to adjust Mum’s care package and to handle any concerns
for both my mum and dad’s well-being.
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Management
Treated with Dignity
Value for Money
Review from David L (Son of Client) published on 17 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Safer Staffing Solutions and all their staff became friends to Mum. She looked forward to their visits, and the level of care given to her was excellent. All the ladies are so friendly and caring.
Thank you so much.
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Management
Treated with Dignity
Value for Money
Review from Kathryn N (Client) published on 7 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I received care from Safer Staffing Solutions for 4-months from August to December 2021. After discharge from the hospital, I was very anxious about having carers as this was the first time I had needed this type of care. I needn't have worried. Everyone was really kind and understanding and went out
of their way to reassure me from the beginning. As well as receiving excellent care for myself, my husband and I had a good relationship with everyone and had fun along the way - after all 'laughter is the best medicine'! We always knew the management team were only a phone call away if we needed anything. A big 'thank you' to the management and carers at Safer Staffing Solutions for making my first-time experience of home care easy and reassuring. With their help, I was gradually able to regain my mobility and independence.
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Treated with Dignity
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Review from J W (Friend of Client) published on 7 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
This team supported and helped enable a 98-year-old lady to remain in her own home.
They supported with personal care to a very high standard.
They supported the administration of medication and some mealtimes.
This team of staff we're all approachable, friendly and reliable.
Always offering
kind words and reassurance to us all.
Supported with respect and dignity at all times.
The team worked to a high standard, and we all felt comfortable in their presence.
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Management
Treated with Dignity
Value for Money
Review from Keith N (Husband of Client) published on 7 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Last year, my wife used this company from August to December, a total of 18-weeks with two carers four times a day. The two owners who are also "hands-on", and all the staff come from hospital backgrounds and are not just a bunch of people who decided to go into the care business. I do not need to go
into detail about what they did; all I will say is I would have no hesitation in recommending them to anyone. When it was time to part with their services, they said if your wife has a bad day and you need a one-off visit, we are only a phone call away. They did not just come to do a job. We had lots of fun and laughter with them. A couple of them asked if we needed a lodger because, at the tea time visit, they used to comment about what I was cooking!
To the owner and all your staff, thank you for everything you did for us.
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Treated with Dignity
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Review from C D (Son of Client) published on 3 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Good.
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Review from Diane D (Client) published on 2 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I’m really pleased with the care the ladies give me; they treat me with care and dignity.
The ladies are a real pleasure to help with your needs and are very caring and friendly.
I’ve got MND and am peg fed, and the lovely ladies do everything from bathing to feeding me and my medication. They are
all lovely ladies and trained to do all your needs.
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Value for Money
Review from Sue F (Daughter of Client) published on 18 February 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Safer Staffing Solutions cared for my mum from March 2021 to early January 2022. They looked after her at a very difficult time when she had just left the hospital after 12-weeks. The care providers were always positive and kind. They were very knowledgeable regarding Mum's needs and helped the family
in understanding the care needed.
Mum and Dad made very good relationships with them, and were always happy to see them. They also went beyond normal duties at times, such as when it was Mum and Dad's anniversary, they made the day special for them.
The management of the agency is excellent. It was very comforting to know that I could phone or text at any time if necessary.
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Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
26 May 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Safer Staffing Solutions
What Type of Services does Safer Staffing Solutions offer?
Safer Staffing Solutions offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safer Staffing Solutions to verify any information. View our terms and conditions. Safer Staffing Solutions has an Basic Service - more info.