Belmont Home Care - Midlands

Excellent care from all carers chosen and handpicked by Samantha with support from her staff.

In February 2023, my wife who had had Parkinson's Disease for 30 years had to go to hospital for 6 weeks after which she required care three times a day (2 carers). A friend recommended Belmont and we have been with them for over 2 1/2 years. During that time, we have had excellent service. The carers have been punctual and very friendly and helpful and have often gone the extra mile to make sure that everything went according to plan. The office back up has also been excellent and I strongly recommend Belmont ot anyone requiring care in the home.

I wanted to put in writing how exceptional the care and support has been for my father. All the carers who regularly visit my father each day are absolutely delightful. Belmont Home Care manager has carefully matched my father's personality with the carers. He loves to have banter and the carers definitely brighten his day with their lively personalities, whilst at the same time, attending meticulously to his daily needs and encouraging him to do his physiotherapy exercises. Most recently, one of the carers found him after a fall and she rapidly, and professionally, set the wheels in motion to ensure he was properly assessed, and ultimately admitted to hospital for a fortnight. On his discharge, the agency's wonderful manager, pulled out all the stops to meet my father's increased needs, including overnight care. My father is happy and content; my 90 year old mother is able to be a wife first; and my sister and I can relax knowing our father is in excellent hands. Highly recommend!

If you are looking for care for a loved one we would never hesitate to recommend Belmont!

My mother has, so far, received excellent care from the Belmont Home Care team and the experience from setting up the care plan to the carers coming in and listening to our needs and taking them on has also been excellent. It's been nothing short of life-changing for me being able to step aside from getting Mum up and to bed knowing that she is in competent and caring hands.

I have found all the carers that have been to my house very friendly, willing to do any chore I have asked them to do and feel that we have become friends and I feel very happy to continue with this company.

I would like to express our heartfelt thanks to the Belmont Homecare Services team for their care, compassion and reliability at a time of great stress and anxiety. The manager, came to our aid at very short notice after my husband was discharged from the hospital and after that, we received wonderful reassuring support from the rest of the team, especially his carer. The flexible package put in place was adapted to our needs as I gained more confidence in taking over some of the care involved. It’s great to know that we know exactly where to go for our future needs as we age!

Belmont Home Care has been amazing from the very start of our interaction with them when they assessed Mum's needs. The carers work brilliantly as a team to provide the very best support for Mum. Mum has made really good connections with all of the carers and she positively looks forward to seeing them. Thank you so much, Belmont. We would definitely recommend it.

Belmont Homecare has been an absolute gem in regard to my daughter's care. Every single one of their carers are amazing, they're patient and caring towards my daughter. I'm fortunate to have found them when I did as there were issues with our previous care company, they stepped in and fulfilled all my daughter's care needs flawlessly. We highly recommend them, the staff and level of care are exemplary.

The care my father received from Belmont has been of a very high standard. It was even possible for a carer to accompany Dad to our son’s wedding which was very much appreciated. All of the carers are very friendly and helpful.

Belmont carers go above and beyond. They are promptly turning up, they are knowledgeable about medication requirements, they take gentle but firm control, and they give surrounding families good advice. I felt my father was in very competent hands.

Showing care and compassion with a friendly tone. Never had any issues, couldn't recommend enough to everyone I speak to, forever singing your praises wherever I go.

Thank you.

My mother has been a client of Belmont Healthcare for nearly 5 months and we are delighted with the daily care and support she receives to enable her to stay safely at home. I have met many of the carers and they are so kind and thoughtful, they take time to chat with her, and make friends with the dog, while also ensuring that the tasks agreed upon as part of her care plan are completed. The manager and care coordinator are also very experienced and extremely helpful and I would not hesitate to recommend Belmont to anyone looking for excellent care at home.

Excellent first-class home care service for my auntie, they went above and beyond with their high level of care. Would highly recommend it, the only reason why we don't use Belmont anymore is that my auntie has had to go into a nursing home for 24-hour care but Belmont tried their very best with 2 carers coming in 4 times a day to assist her. They couldn't have done any more. Thank you all for everything and wish the company well.

The companionship care my brother has received from Belmont at home has been excellent. He has a small core group of regular carers who he knows and more importantly know him and his needs well. A new carer has recently been introduced to my brother but she was introduced to him whilst shadowing a regular carer so he got to know her before she took on caring responsibilities showing the thought and planning that goes into arranging care packages. I am able to focus at work knowing my brother is being well cared for and just as importantly is happy to be left in the care of Belmont at Home Care carers.

I have had good service and a very respectful experience with each carer and my wife feels the same and loves the carers that attend us, we would always recommend Belmont to anybody. The carers that attend are very helpful and willing.

My Dad, who is in his 90s, moved to live near me in the West Midlands, and I sought advice from a care consultant before selecting Belmont Healthcare. I met the local manager on my Dad's arrival and getting started with a couple of visits each weekday could not have been easier. I have found the team responsive and the caregivers competent, flexible and professional. After six months, I have no regrets about our decision to go with Belmont. I hope to be working with them for many years.

Having looked for carers for my husband for a long time without success, I found Belmont home care. Their efficiency right from the first contact was very professional. A visit to see what we were looking for was quickly organised and everything was explained. From how the care would work, the paperwork, cost and how payment would be made. They took a profile of my husband so that they had background knowledge of who this person was. Not just a name on paper. We are now receiving care on the days arranged, at the time arranged and by the person we have been informed was coming. I only wish I had found them sooner.

Very understanding of my mother’s needs. Quick to respond and set up daily care. Lovely people to deal with. Caring, fun and very professional. Highly recommended for anyone requiring good care for a parent or relative.