Belmont Home Care - Midlands

There isn’t anything about home care Sam doesn’t know, and with her 20 years of experience working for the NHS and Social Care sector, she is well placed to develop a hands-on approach to home care.

Sam says: “I’ve been in the care industry for nearly 20 years, the role has adapted with me and my family, I’ve been branch manager of a large company managing the operations of thousands of hours of care and the 50 carers to provide it, but my real passion is as a carer providing personal care that provides a positive impact on an individual’s life.”

Sam’s wish is to leave the corporate world behind and go back to basics with hands-on care as she develops a boutique team of dedicated Belmont at Home carers.

Sam continues to say: “I’m looking forward to building something and being relatable to my team. I’m already hiring additions to the team and with new customers, it looks like we’re off to a good start for the future.”

We’ve always had a very close family. After losing my grandad unexpectedly in 2012, my nan became very dependent on my mum. In 2017, she was diagnosed with Dementia; her behaviour became very unstable, and we all worked together to look after her. Soon after, she was diagnosed with bowel cancer. She became extremely poorly, with my and I caring for her with the help of some carers. The carers were wonderful and always very helpful. My nan deteriorated massively over the last 2 years of her life; the carers made it possible for us to keep nan at home with us. We couldn’t have done it without them. Sadly, in 2023, we lost my nan.

After years of caring for her, I had a void I felt needed filling, so I decided to change jobs and go from doing security at the airport to joining an amazing team at Belmont. As soon as I started, I loved my new job, and making friends with the older generation is always a developing experience. They’re full of wisdom and guidance, with so many stories to share. It almost felt rude that I was being paid to meet some of the most wonderful characters alive. After a short period working in this role, I was presented with an opportunity to become a care coordinator, which allows me to help provide enhanced support, streamline communication, personalise care planning, become an advocate for them, and ensure continuity of care for everyone we care for.

I feel very honoured to be part of a prospering company that puts the care and needs of its clients at the forefront of every decision and is always looking for ways to do more and help more people. I hope to grow and learn as much as I possibly can with Belmont whilst making sure all of the people we care for are happy and know they’ve got a friend as well as a carer when our team attends each call.