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You Are My Sunshine Homecare Ltd has a Review Score of 9.2 (9.189) out of 10, based on 9 reviews in the last 2 years. Over all time You Are My Sunshine Homecare Ltd has 11 reviews.
Review from Sarah C (Daughter of Client) published on 9 July 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Hi Sarah many thanks for your lovely review, all the carers are happy to help you and your mum in any way..love to you all.. x
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Review from D A (Client) published on 17 June 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Thank you for your lovely review. Always a pleasure visiting you..
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Review from Barbara P (Client) published on 30 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Thank you for your lovely review. Always a pleasure visiting you.
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Review from Stephen T (Client) published on 30 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Thank you for your lovely review. Always lovely to visit both you and your mum
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Review from Jeanne C (Client) assisted by family/friend published on 30 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Thank you so much for your lovely review. Always a pleasure visiting you
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Review from S J (Daughter of Client) published on 30 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
it is always a pleasure to visit your mum, I always make sure I put her on my personal list of clients to visit each week as she's such a lovely lady, thank you for your review
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Review from G C (Granddaughter of Client) published on 29 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
It was our pleasure to support your grandad towards the end of his life and glad that we could make things easier for you all as a family. Love to you all x
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Review from Kim S (Granddaughter of Client) published on 28 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Thank you so much for your lovely review. It's always a pleasure visiting your Nan. Love to you and the family
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Review from Simon G (Son of Client) published on 6 May 2025
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Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd
Your father has been a client of ours since 2022 and has been happy and cared for by our team with no complaints or concerns. Only recently have you (SG) become more and more involved in his care. Unfortunately due to your aggressive and intimidating behaviour towards care and office staff we had to give 30 days notice to cease the package of care due to carers not wanting to visit whilst you were present. All our staff are trained to the highest standards, but the care your dad recently needed (PEG) required specialist training which we had arranged to do with a PEG nurse, sadly you turned them away when they arrived even though this had been arranged with you by management previously. You have continuously tried to belittle members of staff. We had a great relationship with your dad so it is a shame that it has come to this and you felt the need to try and continue to manipulate others. We wish your dad well for the future and hope he continues to get the care he deserves.
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Review from A C (Granddaughter of Client) published on 6 January 2023
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Review from T M (Daughter of Client) published on 31 October 2022
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The Review Score of 9.2 (9.189) out of 10 for You Are My Sunshine Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.389 for You Are My Sunshine Homecare Ltd is calculated as follows: ( (34 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 54 Ratings = 4.389
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for You Are My Sunshine Homecare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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