You Are My Sunshine Homecare Ltd

2-3 The Borough Yard, Wedmore BS28 4EB
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9.2 11 Reviews
  • You Are My Sunshine Homecare Ltd, Wedmore
'You are my Sunshine Homecare Ltd' provides quality affordable care and support when you need it the most. They cover the areas of Wedmore/Cheddar/Axbridge/Mark/Wells/Burnham and surrounding areas.

The award winning team offers a person-centred plan to suit your needs with flexibility and consistent carers to be able to build good working relationships between clients and staff. Being CQC registered brings peace of mind to all and 'You are my Sunshine Homecare Ltd' aims to make people's lives that little bit easier, happier and safer within their own homes.

Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £27

Charges differ on bank holidays.

These prices are only a guideline, please contact You Are My Sunshine Homecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • You are my sunshine Homecare Ltd

Person in charge

  • Katie Andreoletti (Managing Director/Registered Manager)

You Are My Sunshine Homecare Ltd Reviews (11)

9.2

You Are My Sunshine Homecare Ltd has a Review Score of 9.2 (9.189) out of 10, based on 9 reviews in the last 2 years. Over all time You Are My Sunshine Homecare Ltd has 11 reviews.

Overall Experience

  • 8
  • 2
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  • 1

Date Published

11
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Overall Experience  Overall Experience 5.0 out of 5

All mother's carers have been friendly, efficient and professional. I have been particularly impressed by the way they communicate with eah other in order to keep themselves updated with her care needs. Recently we have needed increased levels of care in order to deal with a period of ill health and
You Are My Sunshine have been able to accommodate her needs. Most impressive.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Hi Sarah many thanks for your lovely review, all the carers are happy to help you and your mum in any way..love to you all.. x

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Overall Experience  Overall Experience 4.0 out of 5

Since becoming a client of YAMS life has certainly been that bit easier. Carers attend 3 mornings p.w for half hour and 2 evenings for 15 minutes. The tasks they perform include making my bed, vacuuming and putting laundry into washer and dryer, or perhaps watering plants or washing my feet and replacing
dressings when needed - different tasks on different days but most importantly, always done willingly and with a big smile.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Thank you for your lovely review. Always a pleasure visiting you..

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Overall Experience  Overall Experience 5.0 out of 5

The carers are loving, caring and sociable. They are amazing and do the job and what I need. I showed the carers how to do my stocking supports and now they do it this way all the time which helps me until less pain. Overall experience is excellent and I would recommend You Are My Sunshine.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Thank you for your lovely review. Always a pleasure visiting you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is also a client of You Are My Sunshine I was recently concerned about my mothers poor mental health which was having a negative impact on both of our lives. You Are My Sunshine carers quickly recognised that my mother needed one on one companionship time to access local community but more
importantly feel valued. They set up a weekly visit for my mother very quickly. Its great to see my mother smiling and enjoying herself again.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Thank you for your lovely review. Always lovely to visit both you and your mum

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Overall Experience  Overall Experience 5.0 out of 5

Staff very good and very friendly. Management is very supportive. Everything is more than good, excellent. I would totally recommend YAMS, couldn't say anything more positive and have already recommended YAMS to friends.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Thank you so much for your lovely review. Always a pleasure visiting you

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Overall Experience  Overall Experience 4.0 out of 5

Most of the time I am happy with the care that Mum is receiving. The carers are all very kind and if my mum doesn't want a shower they win always find something else to do which is practical & helpful eg making a drink or changing the bedding. I often make a written request & leave it for the carer
& they always provide a written response.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

it is always a pleasure to visit your mum, I always make sure I put her on my personal list of clients to visit each week as she's such a lovely lady, thank you for your review

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Overall Experience  Overall Experience 5.0 out of 5

We had amazing carers came to support my grandad in the last 6 months of his life. They were a huge help to us and so supportive when he become palliative care. All the carers that visited were knowledgeable in the care they were providing. We are thankful they make grandads life easier come the end.
Thank you. x

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

It was our pleasure to support your grandad towards the end of his life and glad that we could make things easier for you all as a family. Love to you all x

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Overall Experience  Overall Experience 5.0 out of 5

YAMS are truly amazing the care and support they provide for my nan is brilliant they go above and beyond and we would be lost without them. The staff are all so friendly and lovely my nan lives with me and my family so have got to know many of the girls so well some are like part of the family. I would
always recommend YAMS to anyone I can't fault them in anyway.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Thank you so much for your lovely review. It's always a pleasure visiting your Nan. Love to you and the family

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Overall Experience  Overall Experience 1.0 out of 5

I cannot stress enough how poor the management of this company are. They are disorganised, cannot communicate with each other, their staff, service users or other stakeholders. A lot of their staff are fantastic but they are consistently let down by a lack of effective care planning, leadership and
training.

Reply from Katie Andreoletti, Proprietor at You Are My Sunshine Homecare Ltd

Your father has been a client of ours since 2022 and has been happy and cared for by our team with no complaints or concerns. Only recently have you (SG) become more and more involved in his care. Unfortunately due to your aggressive and intimidating behaviour towards care and office staff we had to give 30 days notice to cease the package of care due to carers not wanting to visit whilst you were present. All our staff are trained to the highest standards, but the care your dad recently needed (PEG) required specialist training which we had arranged to do with a PEG nurse, sadly you turned them away when they arrived even though this had been arranged with you by management previously. You have continuously tried to belittle members of staff. We had a great relationship with your dad so it is a shame that it has come to this and you felt the need to try and continue to manipulate others. We wish your dad well for the future and hope he continues to get the care he deserves.

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Overall Experience  Overall Experience 5.0 out of 5

Five-star service! I would highly recommend their support! You Are My Sunshine has been looking after my gran now for two years, and they are faultless. They have gone above and beyond to look after my gran, and I couldn't have done it without them. Thank you to both the proprietor and her team for
everything they do.

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Overall Experience  Overall Experience 5.0 out of 5

I am writing to recommend You Are My Sunshine to anyone who is in need of home care help either urgently or in the future. The manager and all the staff who were there to give caring help to my parents when it was much needed are very much appreciated. My mum, myself and my sister have nothing but praise
for all the staff members who gave such professional, personable, loving care to our dad. They all went above and beyond, even going so far as to get much-needed aid from the local authority occupational therapist and social service departments.
It was like having a member of the family visit.

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Current Review Score: 9.2 (9.189)

Overview of Review Score

The Review Score of 9.2 (9.189) out of 10 for You Are My Sunshine Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.389 for You Are My Sunshine Homecare Ltd is calculated as follows: ( (34 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 54 Ratings = 4.389

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for You Are My Sunshine Homecare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about You Are My Sunshine Homecare Ltd

What Type of Services does You Are My Sunshine Homecare Ltd offer?

You Are My Sunshine Homecare Ltd offers Home Care.

How many Carers does You Are My Sunshine Homecare Ltd employ?

You Are My Sunshine Homecare Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact You Are My Sunshine Homecare Ltd to verify any information. View our terms and conditions. You Are My Sunshine Homecare Ltd has an Enhanced Service - more info.