Utmostcare Ltd

Utmostcare have been looking after our adult special needs son in a supported living environment for the last seven months. While they're on a steep learning curve, they've proven very adaptive, responsive and do learn quickly. Our son seems to have a lovely interaction with them. For us, the huge positive is that all his care team are compassionate, full of a good heart and committed to his care. Communication is solid and we feel that our son is in good hands.

Utmost Care have been excellent in supporting my dad. The carers are patient, really listen to his needs, and follow his preferences on how he likes things done. He has built a great relationship with his regular carers, which gives me peace of mind as they require very little input from me and always know exactly what's needed. The office staff are also easy to reach and have been very flexible, even at short notice. I would highly recommend their service.

This is very professional and caring service. The team are patient, effective, knowledgeable and kind. They are also very good at making you aware of any additional needs that your loved one may have. The leadership team always available I have never not been able to contact them if required and they have always been able to answer any questions that we may have and always act in the best interest of the client. I would thoroughly recommend their service.

Care has been done very well and always dependable, utmost care do care about their clients and do their best to accommodate the needs of clients. Am speaking as a service user they have been great with me,

My elderly neighbour has had care from utmost care and they are very kind do anything to help nothing too much trouble very easy to contact if they don't answer they call you back ASAP very well this carers are like old friends highly recommended 10 out off 10

Care is very good. Any problems we have had were dealt with professionally and fast. My mum has built a relationship with her carers particularly two of them. There very patient, understanding, respectful and understand her needs. They are part of the family and we couldn't cope without them.

Thank you.

I am very happy with all of my partner's care and happy for them to carry on as they are.

The care team or to deliver the needs of the required medication. They are aware of my administrative attitude of what is required. I am confident in every way that they deliver the important treatment.

Over time, the carers have learnt very well how to adapt to my mum's schedule and how she likes things to be done. Communication has been great so there has been less and less issues over time. The regular carers are all confident and do well.

My care is always good if any issues arrise they are sorted out always polite and helpful.

No complaint.

I would highly recommend them.

My husband and I are very pleased with the standard of care that he receives from Utmostcare. The carers are helpful, friendly, polite and very caring. They all greet my husband warmly and joke with him, which is important when they are the only people that he sees most of the time. The management have been very accommodating when my husband has hospital appointments and I request that the carers help him into his wheelchair or come at a different time to normal. Overall we would highly recommend them.

I have previously left a review but wanted to update it. Utmost care looked after my mother with a mix of lived-in care and visiting care from June 2022. Mum sadly died in February 2023, her wonderful carer was with her right to the end and was so compassionate and caring. Also, the manager was so caring and supportive. I cannot fault them, Mum was so fond of all her carers. They really improved her quality of life. They even took the time to attend her funeral and were so supportive of the family. Definitely recommended.

At present, the service provided by Utmost Care - is of a good standard. They aspire to meet the need of the client. They are punctual, considerate and caring toward their client and their needs. The level of care is at a very good standard to which the client is happy with the service provided.

I have been using Utmost Care for over a year and have been satisfied with the care given. Always caring, listening to what is needed.

My experience has been good. Very friendly and easy to get along with. Nothing I ask for is not too much trouble. Everything is done with care.

Excellent service. We have never had a visit cancelled or carer not turn up. All carers are friendly and polite. I know we could not manage without them as I have health and mobility problems.

Utmostcare has been delivering a great service to me and my family. the deliver a person-centred approach and keep in touch with the service user and family. Thanks for their services and wonderful carers.