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Utmostcare Ltd

Verna House, 9 Bicester Road, Aylesbury, Buckinghamshire HP19 9AG
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Utmostcare Ltd, Aylesbury

Care Provided by Utmostcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28.75 - £335
  • Weekly Live-in Care Fees: £1,100 - £1,500
  • 30 Minute Visiting Care Fees: £14.30 - £16.50
The price(s) shown are provided by the agency. Contact Utmostcare Ltd for full pricing details and T&Cs.

Contact Utmostcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Utmostcare Ltd
  • Private Owned

Person in charge

  • Christiana Alabi (Manager)
Are you the Owner/Manager of Utmostcare Ltd? View your Advertising Options

Utmostcare Ltd Reviews (32)

9.5

Utmostcare Ltd has a Review Score of 9.5 (9.528) out of 10, based on 13 reviews in the last 2 years. Over all time Utmostcare Ltd has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from Karen O (Daughter of Client) published on 15 May 2023 Submitted via Website
Overall Experience
Utmost Care looked after my mother as a care package when leaving hospital after a hip fracture. The carers were always cheerful and friendly arriving with a big smile. Mum always felt at ease and they always asked if there was anything they could do for her.

Thank you, Utmost Care.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thank you very much for taking the time to write us a review. It’s lovely to know you are happy with the service. We will continue to provide Utmostcare service to our clients.

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Review from J C (Wife of Client) published on 3 May 2023 Submitted via Postal Card
Overall Experience

Very kind and understanding.

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Review from Cathryn P (Daughter of Client) published on 25 March 2023 Submitted via Website
Overall Experience
Since July 2022 when a care package was put in place on discharge from hospital, my mum has been cared for by the staff at Utmostcare. Whilst she was reluctant at first, Mum soon realised what a difference the carers could make to her life and she has embraced their support and care ever since. All the carers we have had have shown amazing compassion and kindness and for that, I am very grateful. I would recommend Utmostcare to anyone looking for support for their loved ones.

All contact with the manager has been very efficient, professional and supportive.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Dear Cathryn, thank you for the positive feedback and we will continue to give your mum the Utmostcare.

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Review from Anne G (Daughter of Client) published on 8 February 2023 Submitted via Website
Overall Experience
From the very first night this company were allocated to care for my mum, (since March 2022) that's exactly what they did - care for her. My mum accepted the team of carers coming 3 times a day readily and even had a favourite. All the carers were polite and respectful to my mum and she always enjoyed some fun banter with them all.

I can't thank this company enough for the care they gave my mum and when there was an issue the manager responded very quickly, even once attending to Mum herself to make sure she had been looked after.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thank you so much for your very kind words. It's our pleasure to be able to provide the care and support that means so much to you.

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Review from D R (Daughter-in-law of Client) published on 18 August 2022 Submitted via Website
Overall Experience

Right from the beginning, the staff at Utmostcare have been brilliant and nothing is too much trouble. I have phoned up a few times and requested certain things that my mother-in-law needed and straight away they answered my calls and put into place what my mother-in-law needed. My mother-in-law had a massive stroke at Easter so she has needed a lot of patience and support I can't thank the staff enough for how they have helped and supported her to get some normality back into her life. Thank you.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thank you so much for this comprehensive feedback. At Utmostcare, we care with passion and we are there to give person-centred services to our service users.

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Review from N I (Daughter of Client) published on 22 March 2022 Submitted via Website
Overall Experience

The standard of care from Utmostcare was really good. We appreciated everything they did for my mum after being discharged from the hospital, especially as she suffers from dementia and can be difficult. Overall, I would highly recommend it and have had a really good experience with them.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thanks for taking time out of your busy schedule to give us this positive feedback about the standard of our care toward your mother. It's our passion to provide Utmostcare to every one of our clients.

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Review from D H (Wife of Client) published on 2 March 2022 Submitted via Website
Overall Experience

I have had carers from Utmost care for two weeks. I am so happy with the care they are giving my husband, who has advanced Parkinsons. In my experience, the team that have been looking after him are considerate, kind and professional. After a long stay in hospital, they have enabled my husband to come home and have met each challenge with understanding. They have listened to my concerns and addressed each problem calmly.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thank you so much for the constructive positive feedback, our aim is to provide Utmostcare to all our service users and their family.

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Review from Jacqui B (Daughter of Client) published on 24 January 2022 Submitted via Website
Overall Experience

Utmostcare only came to my mum for a few short weeks before she sadly passed away. During their time with us, I found them to be compassionate, kind and so very caring not only to my Mum, but to all of us, as a family. My mum looked forward to their visits and they always managed to put a smile on her face, no matter how much pain she was in. On very difficult days, they would sing to her and this helped her no end. There are no words to describe the amazing people they are. So thank you to all her carers for making my mum's last few weeks happy and comfortable.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Dear Jacqui, thank you so much for the constructive positive feedback, our aim is to provide Utmostcare to all our service users and their family.

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Review from Wendy P (Daughter of Client) published on 12 January 2022 Submitted via Website
Overall Experience

I would like to give a big thank you for the care and respect they have given to my Mother. The way they have treated her is absolutely fabulous. They are so polite and patient with her, always show so much care the way they talk with her and the way the care is carried out, you couldn’t ask for anything more than what they are doing for her. My mother had a fall and the carer arrived and found her on the floor she gave her so much attention and even called back later to check on her which I found to be absolutely outstanding. Then I had a phone call to advise me about my mother and what had happened - that, to me, shows dedication and care. My mother absolutely loves the carers and even though she may not recognise them all the time, I just know she feels comfortable and confident with them and the care they give her. She has never allowed anybody to help her dress or shower, yet Utmostcare have made her overcome this fear as she was a very independent and proud lady. Thank you.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Thank you so much Wendy for this comprehensive feedback, yes at Utmostcare, we care with passion and we are there to give person-centred services to our service users.

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Review from Jo P (Wife of Client) published on 30 December 2021 Submitted via Website
Overall Experience

This team of carers are simply the most amazing, caring people I have ever met. They have been caring for my husband since he was discharged from hospital and they cannot do enough for him. As he is now bedbound, they do ensure he is clean and comfortable. They also look out for me. I would recommend them 100%.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Dear Jo, thank you so much for your kind words. It was our pleasure for us to provide care support for your husband. Best wishes.

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Review from Maher R (Son of Client) published on 28 September 2021 Submitted via Website
Overall Experience

Excellent personal care and service by Utmost Care. Carers are competent. Friendly, compassionate and frequently request feedback for the purpose of improvement. We are delighted with the service and strongly recommend them.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Dear Maher, We really appreciate your constructive review of our service. We are so glad you chose Utmostcare to continue to provide care for your mother under a private arrangement. It has been a pleasure to support your mother to continue to live independently at home.

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Review from Alison H (Daughter of Client) published on 10 August 2021 Submitted via Website
Overall Experience

Cannot express how caring this company have been to accommodate my father's needs, going above and beyond, but most of all, showing such kindness and compassion. One member of staff, in particular, really is one amazing carer and she really does genuinely care about her clients' well being and ensuring they get the best care possible. We have used a number of companies over the last few years but this is by far the best. I could not recommend them enough.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Hello Alison, We really appreciate your review of our service. We are so glad you chose Utmostcare to provide care for your father. It has been a pleasure to support your father to continue to live independently at home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 November 2022
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Utmostcare Ltd

How many Carers does Utmostcare Ltd employ?

Utmostcare Ltd employs 356 carers.

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