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Known for a warm, person-centred approach, the friendly team at Ebor Home Care takes the time to understand...
Ebor Home Care is a proudly family-run, premium home care provider based in York, dedicated to helping people remain living independently and comfortably in their own homes. Founded on a genuine passion for raising care standards, the organisation focuses on delivering a personal, consistent, and reliable service that truly puts each individual first.
Known for a warm, person-centred approach, the friendly team at Ebor Home Care takes the time to understand each client’s needs, routines, and preferences. Each care plan is built around the person, with dignity, independence, and choice at the heart of every decision. Whether clients need support with personal care, medication, mobility, companionship, or meals, carers work closely with clients and families to ensure care is delivered with compassion, respect, and continuity.
Care consistency is central to the service. Wherever possible, a small, dedicated team of carers is assigned to each client, helping to build trust and familiarity. Ebor Home Care recruits local carers who are carefully selected, trained, and supported to deliver the highest standards of care.
Ebor Home Care is fully regulated by the Care Quality Commission (CQC) and rated ‘Good’ (August 2022), reflecting a commitment to safe, effective, and well-led care. Ebor Home Care is also an award-winning provider, having received regional awards and the Top 20 Home Care Provider Award from homecare.co.uk for four consecutive years (2023–2026).
Ebor Home Care’s services are flexible and responsive, adapting as needs change. The organisation offers everything from short 30-minute visits to full-day support, as well as sleeping or waking night care (subject to availability). Whether short-term post-hospital support or long-term, complex care is required, Ebor Home Care provides dependable, compassionate care that enhances quality of life and gives families peace of mind across York.
Care Provided by Ebor Home Care
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Ebor Home Care to get a personalised quote:
Bank Holiday & Christmas rates are double the regular rate.
The price(s) shown are provided by the agency. Contact Ebor Home Care for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Consultations
Good to Know
Owner
- Ebor Home Care Ltd
- Private Owned
Person in charge
- Emma Mccue (Registered Manager)
Ebor Home Care Reviews (33)
Ebor Home Care has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years.
Over all time Ebor Home Care has 33 reviews.
Ebor is a wonderful team. They care daily for my aunt, who has dementia, allowing her to keep her independence and dignity while still living in her own home.
From daily care, feeding, and medication to lovely daily chats, the team at Ebor provides remarkable personal care....
Ebor is a wonderful team. They care daily for my aunt, who has dementia, allowing her to keep her independence and dignity while still living in her own home.
From daily care, feeding, and medication to lovely daily chats, the team at Ebor provides remarkable personal care. They are always just at the end of the phone to answer any questions, and they're always happy to help and guide you with their experience.
Thank you so much to the whole team for everything you do-we are so grateful for your support!
Thank you so much for your lovely words. Supporting independence and dignity is at the heart of everything we do, and it means so much to hear how valued our team's care and companionship are. We'll be delighted to share your feedback with everyone at Ebor. Thank you for your trust and appreciation!
As soon as we met the the staff at Ebor, we knew that they could provide what we were looking for to make independent living at home possible. Not only do we feel like we can rely on them and trust them, we also really enjoy their company, which is so important!
Everyone works together to meet my...
As soon as we met the the staff at Ebor, we knew that they could provide what we were looking for to make independent living at home possible. Not only do we feel like we can rely on them and trust them, we also really enjoy their company, which is so important!
Everyone works together to meet my sisters needs, and she has gone from strength to strength with their care and support, achieving things that we never thought would be possible.
It is an extremely well managed company, communication is great, and we honestly couldn't ask for more. We think they're all fantastic!!
Hi Caroline. Thank you for your very kind words. It is our absolute pleasure to help your sister live independently at home and seeing her improvements over the period we have worked with her fills us with joy and makes the job worthwhile.
Ebor have been looking after my mum for a year now. From the moment I made the first call to enquire I knew they were such a caring company. Mum is so happy with all the carers, each one offers something different. She can't wait for their visit it has given her a purpose to get up in the morning....
They are so caring, nothing is too much trouble and I know if I had any worries they are at the end of phone for me as-well as mum.
Thank you to each and everyone of you.
It means the world to us to hear how happy she is and that our visits have become such a positive part of her day. Our team truly enjoys spending time with her, whether that's going for walks,...
Thank you so much for your lovely review and for trusting us to support your mum over the past year.It means the world to us to hear how happy she is and that our visits have become such a positive part of her day. Our team truly enjoys spending time with her, whether that's going for walks, enjoying coffee and cake at the cafe, sharing music and singing songs, or simply helping with everyday tasks.
We're especially grateful for your kind words about our carers and office team. Providing care with compassion, companionship and reassurance for both our clients and their families is at the heart of everything we do, so knowing you feel supported as well means a great deal.
We will make sure your thanks are shared with the whole team. Thank you again for your continued support and for taking the time to leave such thoughtful feedback.
The team at Ebor went above and beyond to make my dad happy , they supported me while i looked after him and always had his best interest at heart. From making sure he was looked after with care and more importantly dignity, love and respect to singing , recommending cinema programmes and making...
The team at Ebor went above and beyond to make my dad happy , they supported me while i looked after him and always had his best interest at heart. From making sure he was looked after with care and more importantly dignity, love and respect to singing , recommending cinema programmes and making him smile with a bad joke , bad singing or just the energy the staff bring when they walk into the room. I would recommend them time and time again. Losing my dad was heartbreaking but the team made the hardest of times a little bit easier.
We are honoured to have been able to support both you and your dad during such an important and emotional time. Providing care with dignity, compassion, and respect is at...
Thank you so much for your incredibly kind words. It truly means a great deal to our entire team to hear about your experience.We are honoured to have been able to support both you and your dad during such an important and emotional time. Providing care with dignity, compassion, and respect is at the heart of everything we do, and it's comforting to know that this came through in the little moments as well, from shared laughter and music to simply being present with warmth and energy.
Your recommendation means the world to us, and we're grateful you trusted us to be part of your dad's journey. We are deeply sorry for your loss, and we're glad we could help make such a difficult time even a small bit easier for you and your family.
Please know that you and your dad will always hold a special place in our hearts.
I have been a client of Ebor home care since 2021 and have nothing but praise for the management and carers of Ebor home care I have always felt that my needs are fully met and my best interest is at heart from both carers and the management . The office team are always hands on and willing to...
I have been a client of Ebor home care since 2021 and have nothing but praise for the management and carers of Ebor home care I have always felt that my needs are fully met and my best interest is at heart from both carers and the management . The office team are always hands on and willing to help in any way possible. I have a small team of regular carers, this works really well for me and something I have never had from other care providers. Ebor home care is by.far the best care providers that I have ever had.
Thank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to everyone here at Ebor Home Care.
We are delighted to hear that you feel your needs are consistently met and that both our carers and management team have supported you in a way that...
Thank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to everyone here at Ebor Home Care.
We are delighted to hear that you feel your needs are consistently met and that both our carers and management team have supported you in a way that puts your best interests first. Providing reliable, person centred care is at the heart of everything we do, so it's wonderful to know that having a small, regular team of carers has made a positive difference to your experience.
Your recognition of our office team and carers will be shared with them all, feedback like yours reassures us that we are delivering the high standard of care we strive for every day.
Thank you again for your continued trust in Ebor Home Care since 2021. It is a privilege to support you, and we look forward to continuing to provide care that helps you feel comfortable, supported, and valued.
Kind Regards,The Ebor Home Care Team
The Ebor team are truly amazing. Dad came out of hospital with quite a complicated care package including PEG feeding. The team that looked after him were sensitive and caring and went above and beyond to support not only dad but us as a family. The management team lead from the top and ensured...
Unfortunately dad became ill not long after being home. The management team were incredible - advising and supporting us through the palliative care given at home. Everyone on the care team were so responsive to dad's changing needs and looked after him sensitively and ensured he had dignity at all times.
We were so lucky to have the Ebor team look after dad - we could not have asked more of them.
The Ebor team provide the highest level of care and support and genuinely care about those they are looking after and their families.
Thank you so much for taking the time to share such a thoughtful and moving review. We are truly honoured that you trusted the Ebor team to care for your dad and to support you as a family during such a challenging time.
Your kind words about our carers and management team mean a great deal to...
Thank you so much for taking the time to share such a thoughtful and moving review. We are truly honoured that you trusted the Ebor team to care for your dad and to support you as a family during such a challenging time.
Your kind words about our carers and management team mean a great deal to us. Providing sensitive, dignified, and person centred care, especially in complex and palliative situations, is at the heart of everything we do, and it is deeply reassuring to know that this was reflected in your experience. Supporting families alongside their loved ones is just as important to us, and we're glad we were able to be there for you when you needed guidance and reassurance most.
We will be sure to share your feedback with the whole team, who will be incredibly proud to know the difference they made. Thank you again for your trust and for recognising the dedication and compassion of everyone involved. Our thoughts remain with you and your family.
It is a pleasure to have all members of this superbly trained team in our home. We know we can approach...
It is a pleasure to have all members of this superbly trained team in our home. We know we can approach them at any time with any problems or queries and they deal with them efficiently and effectively without any hesitation. A massive THANK YOU Ebor, we hope we're with you for many more years!
Thank you so much for your incredibly kind words, they truly mean the world to all of us at Ebor Home Care. It has been an absolute privilege to support you over the past 20 months, and we're so glad to hear that our care has made a positive difference.We always aim to provide not just reliable and...
Thank you so much for your incredibly kind words, they truly mean the world to all of us at Ebor Home Care. It has been an absolute privilege to support you over the past 20 months, and we're so glad to hear that our care has made a positive difference.We always aim to provide not just reliable and professional support, but also a warm and understanding presence in your home. Knowing that you feel confident approaching any member of our team, and that you trust us to help with any concern, is exactly what we strive for every day.We're so grateful to have built this relationship with you, and we very much look forward to continuing our journey together in the years ahead. From all of us, thank you for your trust, your kindness, and for making us feel so welcome in your home.
My parents live in York and I live in Shropshire. I was originally hesitant about how effective care would be for my parents, but I couldn't have been more wrong. The team provide an excellent, flexible, caring and professional service for my parents visiting their home 3-4 times a day. In doing so...
My parents live in York and I live in Shropshire. I was originally hesitant about how effective care would be for my parents, but I couldn't have been more wrong. The team provide an excellent, flexible, caring and professional service for my parents visiting their home 3-4 times a day. In doing so they are allowing them to stay in their own home rather than residential care. All of the team, without exception, have become friends to my parents and have improved their quality of live beyond recognition. I cannot recommend Ebor highly enough, they are brilliant!
Thank you so much for your thoughtful and kind words. We truly appreciate you taking the time to share your experience. It's heartwarming to know that our team has made such a positive impact on your parents' lives and provided you with peace of mind despite the distance between York and...
Thank you so much for your thoughtful and kind words. We truly appreciate you taking the time to share your experience. It's heartwarming to know that our team has made such a positive impact on your parents' lives and provided you with peace of mind despite the distance between York and Shropshire. We're committed to offering the highest level of care, and it's wonderful to hear that our efforts to be flexible, professional, and compassionate have been recognized. Building strong, meaningful relationships with those we care for is a cornerstone of what we do, and we're so pleased your parents consider our team to be friends. Helping your parents remain in their own home and improve their quality of life is exactly what we strive for, and your kind words motivate us to continue doing our very best. Thank you again for your recommendation and support!
I cannot put into words how brilliant the Manager and her team are, the care they give my mum is outstanding, mum had a stroke in May which left her non-verbal, we hired a private speech therapist which wasn't working but since the manager and her team took over mums care, not only has her speech...
I cannot put into words how brilliant the Manager and her team are, the care they give my mum is outstanding, mum had a stroke in May which left her non-verbal, we hired a private speech therapist which wasn't working but since the manager and her team took over mums care, not only has her speech improved dramatically her whole mood has as well. I have just recently been on holiday and mum took ill while I was away and straight away not only did they get in touch with the doctor they collected her medication and made sure she was ok. I cannot thank them enough for the are all outstanding and do a remarkable job, and me and my family are truly grateful and would certainly referred them to anybody.
Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We are truly humbled by your kind words and are so pleased to hear about the positive impact our team has had on your mum's recovery and well-being. It has been our absolute privilege to care for her and support...
Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We are truly humbled by your kind words and are so pleased to hear about the positive impact our team has had on your mum's recovery and well-being. It has been our absolute privilege to care for her and support her on her journey to improved speech and a brighter mood.We understand how difficult it can be to trust someone with a loved one's care, especially during challenging times, and we are honoured that you and your family have placed your faith in us. We're also glad we could provide peace of mind while you were away on holiday.Your feedback means the world to our team and motivates us to continue delivering the best care possible. Thank you again for your support and recommendation, it truly means everything to us!
I am really happy and feel safer because of carers coming in. Also my daughter is more content because of the distance between us.
I am really happy and feel safer because of carers coming in. Also my daughter is more content because of the distance between us.
We're so grateful for your wonderful feedback! It's a privilege to support you, and we're delighted to hear that our care is making a positive difference in your life. Our team is dedicated to ensuring you feel comfortable and cared for every step of the way. Your kind words inspire us to keep...
We're so grateful for your wonderful feedback! It's a privilege to support you, and we're delighted to hear that our care is making a positive difference in your life. Our team is dedicated to ensuring you feel comfortable and cared for every step of the way. Your kind words inspire us to keep delivering compassionate, quality care, and we're honoured to be part of your journey. Thank you for allowing us to be here for you!
My husband suffers from Parkinson's Disease and we've been with Ebor Home Care for around 18 months, 18 months of home-living we could not have managed without their help and support, her team of managers and carers are professional, reliable, competent, flexible in emergencies, quick to respond to...
My husband suffers from Parkinson's Disease and we've been with Ebor Home Care for around 18 months, 18 months of home-living we could not have managed without their help and support, her team of managers and carers are professional, reliable, competent, flexible in emergencies, quick to respond to requests, a great source of innovative caring tips. But as a team and as individuals, they are so much more than this. My husband is treated, always, with care, dignity and gentleness. His preferences and interests are noted and responded to. Time with a carer is often a time of laughter and pleasurable conversation, and when I need an occasional boost to my spirits, that boost is forthcoming. I recommend Ebor Home Care unreservedly.
Thank you so much for your thoughtful and heartfelt review. It means a great deal to our entire team at Ebor Home Care. We are honoured to have supported your husband over the past 18 months, helping him maintain his dignity and individuality while fostering moments of joy and connection. Knowing...
Thank you so much for your thoughtful and heartfelt review. It means a great deal to our entire team at Ebor Home Care. We are honoured to have supported your husband over the past 18 months, helping him maintain his dignity and individuality while fostering moments of joy and connection. Knowing that our carers have brought laughter and meaningful conversation into his life is deeply rewarding.We also understand the importance of supporting family members, and we're so glad you've found comfort in our team's professionalism, flexibility, and responsiveness. Our goal is always to provide care that meets physical needs, uplifts spirits and creates a sense of partnership.Your kind words inspire us to continue delivering the compassionate, high-quality care you've described. Thank you for recommending us so wholeheartedly. It's a privilege to support your family.
I love Ebor Home Care I'm so happy that my social worker found it all those years ago. I've found friends gems as people and I've grown massively since I started having this support they are good at helping in the home, working out at the gym, and meeting with my friends and family. I kept asking...
I love Ebor Home Care I'm so happy that my social worker found it all those years ago. I've found friends gems as people and I've grown massively since I started having this support they are good at helping in the home, working out at the gym, and meeting with my friends and family. I kept asking social workers to increase my allowance as my health needed more and the thought of losing this support would seriously have a negative impact on my mental health. I look forward to my shifts and enjoy them. I have my favs but who doesn't hey? The only thing I worry about is a good review could make people want to also have Ebor and hate the thought of losing it. More happy and positive and want to enjoy life more which not only has made an impact on me but my family as a whole. Best care agency by a mile. Any problems the team is happy to rectify and we have a laugh. Talking my thing as is truth so thank you Ebor.
Thank you for your wonderful review! We're so pleased to know that our home care services have met your expectations. Our team strives to deliver the highest quality of care and support, and it's great to see that reflected in your experience. Your feedback motivates us to continue working hard for...
Thank you for your wonderful review! We're so pleased to know that our home care services have met your expectations. Our team strives to deliver the highest quality of care and support, and it's great to see that reflected in your experience. Your feedback motivates us to continue working hard for families like yours. We're honoured to be part of your care journey and look forward to providing the same level of excellence moving forward!
I am full of praise for this company. My husband is cared for sensitively, professionally and well. He is a complex patient with constantly changing needs. The manager and the carers communicate well with each other and are quick to respond and adapt when his needs change. They show concern and...
I am full of praise for this company. My husband is cared for sensitively, professionally and well. He is a complex patient with constantly changing needs. The manager and the carers communicate well with each other and are quick to respond and adapt when his needs change. They show concern and offer support to me as well. I feel part of a caring team which I value hugely. It feels that nothing is too much trouble and this makes a difficult and painful situation possible to bear.
Thank you so much for sharing your experience! It means a lot to us to hear that you've been happy with the care you've received. Our team is dedicated to making sure you feel comfortable, supported, and well cared for every day. Your feedback is truly appreciated and helps us keep striving to...
Thank you so much for sharing your experience! It means a lot to us to hear that you've been happy with the care you've received. Our team is dedicated to making sure you feel comfortable, supported, and well cared for every day. Your feedback is truly appreciated and helps us keep striving to provide the best service possible. We're here for you and look forward to continuing to support your needs with the same care and compassion!
Our experience with Ebor Care is excellent, the carers are brilliant, with Ebor Care they have no individuals they work as a team which is well organised and if help is required they are on it, my wife always looks forward to the carers coming to help her
Our experience with Ebor Care is excellent, the carers are brilliant, with Ebor Care they have no individuals they work as a team which is well organised and if help is required they are on it, my wife always looks forward to the carers coming to help her
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our home care services. Our team is dedicated to providing compassionate and personalised care, and it's rewarding to know that our efforts made a difference for you and your family. Your feedback...
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our home care services. Our team is dedicated to providing compassionate and personalised care, and it's rewarding to know that our efforts made a difference for you and your family. Your feedback means the world to us, and we look forward to continuing to support you with the same level of care and dedication in the future!
Cannot fault the care provided to my Grandmother over the last few years of her life. Exceptional service is provided by staff and a company that truly cares about its clients. The support and care provided at the end of her life is something we will always be grateful for. Highly recommend.
Cannot fault the care provided to my Grandmother over the last few years of her life. Exceptional service is provided by staff and a company that truly cares about its clients. The support and care provided at the end of her life is something we will always be grateful for. Highly recommend.
Thank you very much for your review! It's great to know that our team helped your grandmother and that you and your family saw the benefit of our care. It was an absolute pleasure providing care for your grandmother. Even though care is now finished if there is anything you need please feel free to contact us. Kind Regards.
This is a Gold Standard company offering first-class care with first-class management. Having experienced other care companies, I cannot recommend them highly enough. The Senior Management are genuinely interested in the level of care they provide and the comfort of the client. The carers are...
This is a Gold Standard company offering first-class care with first-class management. Having experienced other care companies, I cannot recommend them highly enough. The Senior Management are genuinely interested in the level of care they provide and the comfort of the client. The carers are professional, compassionate and hardworking.
Thank you so much for your review! It has been a pleasure taking care of your auntie, all the carers loved seeing her! We are very proud to hear that the care from our senior and care team has matched your high expectations! If you need anything in the future please don't hesitate! I will pass your lovely feedback on to the team! Kind Regards
From the very first contact with the team at Ebor Home Care, both mum and I were extremely confident they would deliver the care required, and we weren't disappointed. Everyone, from the carers to office staff and the managers put mum at the heart of her care plan and the care they provided was...
From the very first contact with the team at Ebor Home Care, both mum and I were extremely confident they would deliver the care required, and we weren't disappointed. Everyone, from the carers to office staff and the managers put mum at the heart of her care plan and the care they provided was exceptional. Such reliable care in the home meant mum felt safe and looked after and was able to live at home rather than move into a care home. From my perspective I knew I could contact the team if I had any questions, nothing was too much trouble. Big thank you to the team.
Thank you so much for your review! It has been a pleasure taking care of mum, all the carers love seeing her! We are very proud to hear that the care from our team and the service itself has matched your high expectations! If you need anything in the future please don't hesitate! I will pass your lovely feedback on to the team! Kind Regards
My 90-year-old mother had a shocking illness before Christmas that resulted in a long hospital stay, followed by a period where she stayed with family members to recuperate. Her greatest wish was to be independent again and return to her own home. Ebor Home Care worked with us to plan a care and...
My 90-year-old mother had a shocking illness before Christmas that resulted in a long hospital stay, followed by a period where she stayed with family members to recuperate. Her greatest wish was to be independent again and return to her own home. Ebor Home Care worked with us to plan a care and support package which would see her living confidently at home as quickly as possible. The management and administrative staff were very professional with a comforting friendly approach to customer care. The carers were wonderful and nothing was ever too much trouble for them. The whole team worked together to support Mum who has come on in leaps and bounds getting back to her normal self in a very quick time. She calls the team her ‘safety blanket’ and although a little apprehensive initially, she realises their support and guidance have been instrumental in her recovery. Ebor Home Care is an exceptional family business and I will not hesitate to recommend them to others requiring assistance.
Thank you very much for your kind words. Customer service is at the heart of everything we do. Your comments confirm to us, that we are doing things right. We are so happy your mum has gained back her independence. Our carers adore her. Thank you again.
My mum is so happy with the care she is receiving from Ebor Home Care they are mum's extended family.
The carers are well trained and recognise all aspects of care from personal hygiene, safety around the home, dietary...
My mum is so happy with the care she is receiving from Ebor Home Care they are mum's extended family.
The carers are well trained and recognise all aspects of care from personal hygiene, safety around the home, dietary requirements, skincare, and dealing with Mum's mild dementia, all provided with dignity and kindness. I know Mum is in safe hands and is well cared for.
Ebor Home Care is a well-run family business who are always available and approachable, they give 100% to their work and are highly recommended by Mum, myself and my family.
Well done to all at Ebor Home Care.
I will pass back your feedback to the care team, we wish you all the best. If you need anything you know how to contact us!
Kind Regards,
Liam.
The Ebor team came in at short notice to help out with my mother-in-law who is suffering from Dementia. From the outset, they have worked with us to ensure her needs are met. They understand her needs and are kind and friendly which is reassuring for my mother-in-law and for us. The group chat...
The Ebor team came in at short notice to help out with my mother-in-law who is suffering from Dementia. From the outset, they have worked with us to ensure her needs are met. They understand her needs and are kind and friendly which is reassuring for my mother-in-law and for us. The group chat set-up is invaluable to us and we always know how she is doing and any problems are picked up quickly. The team are excellent in a crisis and we feel very confident that she is in safe hands.
If there is anything you need or would like to discuss please do contact us! We would be more than happy to hear from you.
Kind Regards,
Liam.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Ebor Home Care.
Awards / Recognitions (10)
- 29 May 2026Recipient: Ebor Home Care
- 30 May 2025Recipient: Ebor Home Care
- 31 May 2024Recipient: Ebor Home Care
Accreditations
There are no accreditations posted yet for Ebor Home Care.
Meet the Team (6)

I founded Ebor Home Care in March 2020 with a genuine passion for caring for people and a vision to create a care company that puts people at the...
I founded Ebor Home Care in March 2020 with a genuine passion for caring for people and a vision to create a care company that puts people at the heart of everything it does. I have always believed that everyone deserves to be treated with kindness, compassion, dignity and respect, and I wanted to build a service that provides the same level of care and support that I would want for my own family.
As both a Director and a Carer, I am incredibly fortunate to be involved in all aspects of the business, from supporting our wonderful team to providing hands-on care to our clients. Being able to continue caring for people personally is something that means so much to me, as it allows me to build genuine relationships with those we support and understand their individual needs.
I absolutely love my job, and I take enormous pride in the family atmosphere we have created at Ebor. To me, our clients and employees are not just numbers or names on a rota; they are part of our extended family, and I believe they should always be treated as such. I want every person we support to feel safe, comfortable, valued and listened to, and every member of our team to feel appreciated, respected and supported.
One of the most rewarding parts of running Ebor is seeing the difference our carers make to people's lives every single day. Whether it is helping someone maintain their independence, offering reassurance to a family member or simply bringing a smile to someone's face, it is often the little things that make the biggest difference.
Since starting Ebor, it has been wonderful to watch the business grow while remaining true to the values it was built upon. I am incredibly proud of our dedicated team and the compassion, commitment and kindness they show to our clients.
My aim has always been to create more than just a care company. I wanted Ebor to be a place where clients feel like family, carers feel valued, and everyone knows they genuinely matter. No matter how much we continue to grow, I will always remain committed to maintaining that personal touch and ensuring that Ebor provides the highest standard of care with the warmth and compassion of a family.
For me, caring isn't just a job; it's who I am, and I couldn't imagine doing anything else.

I founded Ebor Home Care alongside my wife, Paula, in March 2020, with a shared vision of creating a family-run care company that genuinely puts...
I founded Ebor Home Care alongside my wife, Paula, in March 2020, with a shared vision of creating a family-run care company that genuinely puts people first. From the very beginning, our aim has been to provide high-quality, compassionate care that allows people to remain safe, comfortable and as independent as possible in their own homes.
As a Director of Ebor, I am proud to work alongside Paula and our dedicated team, supporting the day-to-day running of the business and helping to ensure that we continue to deliver the best possible experience for our clients and their families.
One of my main responsibilities is overseeing the financial management of the company, ensuring that Ebor remains financially secure, well-organised and in a strong position to continue growing. I believe that careful financial planning and responsible business management are essential to maintaining a sustainable care service, allowing us to invest in our staff, improve our services and continue providing the high standards of care that our clients deserve.
Although much of my role involves working behind the scenes, I take a genuine interest in the people we support and the wonderful team who care for them. I enjoy being involved in the business and helping Paula and the team wherever I can. For me, it is important that everyone who comes into contact with Ebor feels welcomed, valued and treated with kindness and respect.
Being a family-run business is something we are incredibly proud of. We have always wanted Ebor to feel like more than just a care provider, creating an environment where our clients, their families and our employees feel part of the wider Ebor family. I strongly believe that maintaining these personal relationships and staying true to our original values are key to what makes Ebor special.
Watching Ebor grow from when we first started in 2020 has been an incredibly rewarding experience. I am proud of what we have achieved together and especially grateful for the hard work, dedication and compassion shown by our team every day.
My goal is to continue supporting the long-term success of Ebor, ensuring we have the resources, stability and opportunities needed to grow while never compromising on the quality of care we provide.

I have worked in the care sector for 23 years, gaining a wealth of experience, knowledge and a genuine passion for supporting people to live...
I have worked in the care sector for 23 years, gaining a wealth of experience, knowledge and a genuine passion for supporting people to live fulfilling, independent lives. Throughout my career, I have always believed that everyone deserves to receive high-quality, compassionate care that is tailored to their individual needs, preferences and wishes.
I joined Ebor Home Care in October 2020, taking on the exciting opportunity to become the Registered Manager of a new and growing company. What initially attracted me to Ebor was its clear vision and commitment to enabling people to remain as independent as possible, while continuing to live safely and comfortably in their own homes.
As Registered Manager, I am passionate about ensuring that the care we deliver is not only safe, effective and professional but also genuinely person-centred. I believe that care should be about much more than meeting someone's daily needs; it should be about promoting independence, maintaining dignity, respecting individual choices and helping people continue to enjoy the things that matter most to them.
One of the most rewarding aspects of my role is working alongside our dedicated team of carers, supporting them to develop their skills, build confidence and take pride in the difference they make every day. I strongly believe that a happy, well-supported team is essential to providing outstanding care, and I am committed to creating an environment where our staff feel valued, encouraged and appreciated.
Since joining Ebor, it has been incredibly rewarding to see the company grow while maintaining the family values and personal approach that make it so special. I am proud to be part of a team that genuinely goes above and beyond for the people we support and their families.
I aim to continue building on Ebor's success, ensuring that we consistently deliver the highest standards of care while never losing sight of what matters most: treating every person with kindness, compassion, dignity and respect. For me, being a Registered Manager is more than just a job; it is an opportunity to make a meaningful difference to people's lives every single day.

I have 14 years of experience in the care sector. During this time, I have gained my Level 5 qualification in Leadership and Management and...
I have 14 years of experience in the care sector. During this time, I have gained my Level 5 qualification in Leadership and Management and previously held the position of Registered Manager for a nationwide home care company. Throughout my career, I have developed a genuine passion for delivering high-quality, person-centred care and making a positive difference to people's lives.
I joined Ebor Home Care in August 2021, and it has genuinely been the best career move I have made! Ebor is our family business, run by my in-laws, and being part of something so personal to our family makes my role even more meaningful.
What makes Ebor so special is its commitment to going above and beyond for both clients and carers. We pride ourselves on providing compassionate, personalised care while ensuring our staff feel valued, supported and appreciated. There is a real sense of teamwork, and everyone shares the same passion for making a difference.
Having worked in care from such a young age, I understand the importance of treating people with dignity, respect and kindness. Being part of a company that shares these values and truly puts people first is something I am incredibly proud of.
I love being part of the Ebor team and look forward to continuing to grow with the company, supporting our carers and making a positive difference to the lives of our clients and their families.

I joined Ebor Home Care in July 2022, bringing with me extensive experience working in an office environment, along with a passion for organisation,...
I joined Ebor Home Care in July 2022, bringing with me extensive experience working in an office environment, along with a passion for organisation, people management and professional development. As HR Manager, my role focuses on supporting our staff, encouraging career progression and helping to shape the future of the business.
Ebor is a family-run business, led by my parents, and being part of something that means so much to our family makes my role particularly rewarding. From the very beginning, I joined with a clear vision, not only for the continued growth and success of Ebor but also for the development and future opportunities of our carers.
I strongly believe that our carers are at the heart of everything we do. As HR Manager, I am passionate about creating a positive, supportive working environment where every member of staff feels valued, respected and listened to. Whether through recruitment, training, professional development or recognising individual achievements, I want our team to feel confident that they have the opportunity to build a fulfilling and rewarding career with us.
One of the things that makes Ebor so special is our family atmosphere. Although the business is run by my parents, that sense of family extends throughout our entire team. I believe that maintaining these close relationships, while continuing to develop our practices and introduce new opportunities, is key to our ongoing success.
My goal is to help Ebor continue to grow while preserving the values that have made the business what it is today. I want every member of our team to feel that they are not simply an employee, but a valued part of the Ebor family. By investing in our carers, supporting their ambitions and helping them reach their full potential, we can continue to provide the compassionate, high-quality care that our clients deserve.

I joined Ebor Home Care in August 2022, and I couldn't be happier to be part of the family business and contribute to its continued growth and...
I joined Ebor Home Care in August 2022, and I couldn't be happier to be part of the family business and contribute to its continued growth and success. With my parents running the company, Ebor has always been something close to my heart, and having the opportunity to play an active role in its future is something I take great pride in.
As Audit Manager, my focus is on helping to maintain the high standards that Ebor prides itself on. I understand the importance of quality assurance, attention to detail and continuous improvement in ensuring that we consistently deliver safe, effective and person-centred care. Through reviewing our systems, processes and practices, I aim to identify opportunities for improvement and support the wider team in maintaining the quality of our services.
One of the things I value most about working at Ebor is the opportunity to learn and develop alongside a dedicated team who genuinely care about the people we support. Being part of a family-run business means that our values are at the centre of everything we do, and I am passionate about helping to preserve those values as the company continues to grow.
I am excited to continue progressing in my career, developing my knowledge of the care sector and contributing new ideas that will help strengthen the business. My goal is to support Ebor in achieving its long-term ambitions while ensuring that the quality of care we provide, and the wellbeing of both our clients and carers, always remain our top priorities.
For me, Ebor is more than just a place of work. It is a family business that I am incredibly proud to be part of, and I look forward to playing my part in its future success.
Frequently Asked Questions about Ebor Home Care
How much does Ebor Home Care cost?
The agency lists fees between £36 and £38 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Ebor Home Care employ?
Ebor Home Care employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ebor Home Care to verify any information. View our terms and conditions. Ebor Home Care has an Enhanced Service -what an Enhanced Service includes.
