Ebor Home Care is a proudly family-run, premium home care provider based in York, dedicated to helping people remain living independently and comfortably in their own homes. Founded from a genuine passion for raising care standards, who focus on delivering a personal, consistent and reliable service that truly puts each individual first.
Known for their warm, person-centred approach, their friendly team take the time to understand every client’s needs, routines and...
Ebor Home Care is a proudly family-run, premium home care provider based in York, dedicated to helping people remain living independently and comfortably in their own homes. Founded from a genuine passion for raising care standards, who focus on delivering a personal, consistent and reliable service that truly puts each individual first.
Known for their warm, person-centred approach, their friendly team take the time to understand every client’s needs, routines and preferences. Each care plan is built around the person, with dignity, independence and choice at the heart of every decision. Whether support is needed with personal care, medication, mobility, companionship or meals, their carers work closely with clients and families to ensure care is delivered with compassion, respect and continuity. Care consistency is central to the service. Wherever possible, they assign a small, dedicated team of carers to each client, helping to build trust and familiarity. Ebor recruit local carers who are carefully selected, trained and supported to deliver the highest standards of care.
Ebor Home Care is fully regulated by the Care Quality Commission (CQC) and rated ‘Good’ (August 2022), reflecting their commitment to safe, effective and well-led care. Ebor are also proud to be an award-winning provider, having received regional awards and the Top 20 Home Care Provider Award from homecare.co.uk for three consecutive years (2023 - 2025).
Ebor's services are flexible and responsive, adapting as needs change. They offer everything from short 30-minute visits to full-day support, as well as sleeping or waking night care (subject to availability). Whether someone needs short-term post-hospital support or long-term, complex care, Ebor Home Care provides dependable, compassionate care that enhances quality of life and gives families peace of mind across York.
Care Provided by Ebor Home Care
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £36
The per hour rate is for Monday to Friday for an hour call only. Other call times are available and charged at a per call rate, not per hour rate.
The price(s) shown are provided by the agency. Contact Ebor Home Care for full pricing details and T&Cs.
Contact Ebor Home Care to get a personalised quote:
Review from Rachel G (Daughter of Client) published on 25 September 2023 Submitted via Website•
Overall Experience
My goodness, what a lucky find for us, Ebor Home is working out so well for my dad. Dad has Parkinson’s so is slowly getting unable to care for himself.
At the moment he has carers three times a week to shower him and any other help around his bungalow, changing his bed, dusting etc. These...
My goodness, what a lucky find for us, Ebor Home is working out so well for my dad. Dad has Parkinson’s so is slowly getting unable to care for himself. At the moment he has carers three times a week to shower him and any other help around his bungalow, changing his bed, dusting etc. These amazing carers have taken the strain off my sister and I, so we can visit Dad and have quality time with him.
So, 10/10 for Dad's care.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you very much for your feedback! It is a pleasure caring for your dad and we are glad to hear that you and your sister have benefited from the care your dad is now receiving. If you need anything, please do not hesitate to contact us. We hope you continue to see the growth your dad is currently making with our continued care. Kind Regards,
Liam.
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Review from Penny S (Daughter of Client) published on 7 August 2023 Submitted via Website•
Overall Experience
The staff are friendly, caring reliable and incredibly helpful. They really do go the extra mile. Communication is prompt and thorough and the staff are extremely approachable. I would thoroughly recommend Ebor Home Care.
The staff are friendly, caring reliable and incredibly helpful. They really do go the extra mile. Communication is prompt and thorough and the staff are extremely approachable. I would thoroughly recommend Ebor Home Care.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you so much for the review and your lovely words! I will make sure these are passed onto our amazing carers. It has been our utmost pleasure caring for your mum. If you need anything in the future please do not hesitate to contact us. It would be lovely to hear from you!
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Review from Carole F (Client / Service User) published on 27 July 2023 Submitted via Website•
Overall Experience
I’m extremely happy with my carers everyone is so different and they do their jobs exceptionally well. My carers make sure I have all to hand each day as my disability makes me unable. They give me choices throughout the day for meal times. The carers are always punctual and there is never anything...
I’m extremely happy with my carers everyone is so different and they do their jobs exceptionally well. My carers make sure I have all to hand each day as my disability makes me unable. They give me choices throughout the day for meal times. The carers are always punctual and there is never anything that is too much. I’m very happy.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you so much for the review! I am extremely happy to hear about the experience you are currently having with your care package and the carers involved. We try and go above and beyond each day to ensure you get the best out of our care service!
If you need anything going forward you know how to contact us.
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Review from Alan C (Client / Service User) published on 27 July 2023 Submitted via Website•
Overall Experience
Delighted with exceptional service from manager and all her caring and friendly staff. Being confined to bed and being unable to stand my requirements are my very demanding but every challenge has been met with a smile and a cheery word.
Delighted with exceptional service from manager and all her caring and friendly staff. Being confined to bed and being unable to stand my requirements are my very demanding but every challenge has been met with a smile and a cheery word.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Good Afternoon! Thank you very much for your kind words! We are glad to hear you find our carers friendly and providing the exceptional care you deserve! No matter your requirements we will always ensure to go above and beyond to make sure you get the best care for you!
If you need anything in the future, please contact us!
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Review from Michaela B (Friend of Client) published on 17 April 2023 Submitted via Website•
Overall Experience
Ebor Home Care is excellent. They looked after my neighbour for the last 2 years. We had them coming in 4 times a day, seven days a week. Always cheerful and got on with what they had to do, to keep my neighbour happy and safe in her home. I cannot recommend this company more, thank you for caring...
Ebor Home Care is excellent. They looked after my neighbour for the last 2 years. We had them coming in 4 times a day, seven days a week. Always cheerful and got on with what they had to do, to keep my neighbour happy and safe in her home. I cannot recommend this company more, thank you for caring to all the team.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you so much for your review. We are proud that you believe the care we are giving to your neighbour is that of a high level. Our carers put their all into making sure each client feels they are receiving family-like care.
If you need anything please contact us!
Kind Regards,
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Review from R S (Daughter of Client) published on 27 March 2023 Submitted via Website•
Overall Experience
Needing help for my father who has Alzheimer’s, dementia and Parkinson’s, I was recommended Ebor Home Care. I am constantly impressed with their services and care. My father's needs have developed over time and any concerns I have had I feel able to just message them and they understand and help...
Needing help for my father who has Alzheimer’s, dementia and Parkinson’s, I was recommended Ebor Home Care. I am constantly impressed with their services and care. My father's needs have developed over time and any concerns I have had I feel able to just message them and they understand and help with the situation. The daily care he gets always has a personal touch and they contact me with anything I need to know. I can totally recommend anyone thinking of using their services and thank them for the care they give to my dad when I can’t be there.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Good morning, thank you very much for your kind words. Seeing that you can trust and rely on our care structure and givers to give your dad the care he deserves is lovely. Your words are the exact reason we do what we do and uphold the standards of care we have for the carers and throughout the company. If you need anything, please do not hesitate to contact us!
Kind Regards.
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Review from S D (Daughter of Client) published on 21 March 2023 Submitted via Website•
Overall Experience
The carers that call in on my mum are very friendly and she enjoys their visits. They ensure all her needs are met and I am confident that when she should have additional care needs they will be able to fulfill that need. Knowing my mum is being looked after well gives me peace of mind.
The carers that call in on my mum are very friendly and she enjoys their visits. They ensure all her needs are met and I am confident that when she should have additional care needs they will be able to fulfill that need. Knowing my mum is being looked after well gives me peace of mind.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you so much for the review. It gives us great pride to hear you trust our carers and the care we provide for Mum. We always try go above and beyond for any service user or their family members. We would like to thank you for your continued support and trust in our service! If you need anything please contact us.
Kind Regards.
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Review from Kirsty C (Daughter of Client) published on 9 January 2023 Submitted via Website•
Overall Experience
Amazing! I cared for Mum for two years whilst looking after my family and working. As Mum deteriorated, the emotional side of things and her care of 7 days a week were just too much, I was sinking. I had a short amount of time with another home care company but honestly couldn't understand why they...
Amazing! I cared for Mum for two years whilst looking after my family and working. As Mum deteriorated, the emotional side of things and her care of 7 days a week were just too much, I was sinking. I had a short amount of time with another home care company but honestly couldn't understand why they were at Mum's house or what they did. They seemed to agitate her more than help. Luckily Ebor Home Care was introduced to us, the team have changed my world! I would not have gotten through this year without them. The care, friendliness and professionalism are in their blood. The help and support to me alone have been life-changing! Mum can be difficult but they really bring out the best in her with patience and caring. Nothing is too much trouble. Ebor Home Care is truly the best and I can't thank them enough! Honestly, don't know where I'd be without them!
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Thank you very much for your kind words! We are pleased to hear about your experience with us and the impact it has had on mums life! We hope you continue to see the massive benefits our care can provide not only to mum but to yourself as well.
If you need anything you know where we are!
Kind Regards
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Review from Deborah S (Daughter of Client) published on 25 October 2022 Submitted via Website•
Overall Experience
I have been using Ebor Home Care for well over 18 months and find the team looking after my mum excellent. They connect with mum as a person and all the carers who deal with mum are warm and friendly while not losing their professionalism. The team kept me informed of anything they did with mum and...
I have been using Ebor Home Care for well over 18 months and find the team looking after my mum excellent. They connect with mum as a person and all the carers who deal with mum are warm and friendly while not losing their professionalism. The team kept me informed of anything they did with mum and between myself and the carers we made sure mum was happy and well cared for at all times. I couldn't have managed without them and would recommend them highly.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Hi Deborah, thank you so much for your review! It means a lot to us to see the effect we have had on mum's life as well as your own. After all, that is what we do this for. If there is anything you need, you have our number. Wish you all the best! Ebor Home Care.
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Review from Emma S (Granddaughter of Client) published on 14 October 2022 Submitted via Website•
Overall Experience
This care company really is amazing! Unfortunately, my grandad was with a previous care company that failed him. I was on the look for a new care team and I was recommended Ebor Home Care and I am so grateful for that. Ebor Home Care have taken my grandad into their loving arms and treat my grandad...
This care company really is amazing! Unfortunately, my grandad was with a previous care company that failed him. I was on the look for a new care team and I was recommended Ebor Home Care and I am so grateful for that. Ebor Home Care have taken my grandad into their loving arms and treat my grandad as if he was their grandad. The passion speaks louder than anything. My grandad is taken great care of and everything they do they go above and beyond. Nothing is too much trouble. I honestly would recommend this care company to everyone that needs it.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Hi Emma, thank you very much for your review! I am so glad we are able to help Grandad thrive in his own environment and that you as his family get to witness it. I will pass your amazing words on to the carers! Thank you again, if you need anything, you know who to call! Kind regards, Liam.
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Review from Jayne B (Daughter of Client) published on 4 October 2022 Submitted via Website•
Overall Experience
Ebor Home Care gives you the highest quality of home care for you or your loved ones. Speaking from experience, I don't think you will find anyone better out there. The Director and her team are amazing and I cannot praise them enough. They go above and beyond and truly care. The only reason Mum's...
Ebor Home Care gives you the highest quality of home care for you or your loved ones. Speaking from experience, I don't think you will find anyone better out there. The Director and her team are amazing and I cannot praise them enough. They go above and beyond and truly care. The only reason Mum's care stopped was because the time had come for her to be cared for in Residential Care, reluctantly by us. Ebor Home Care gives continuity of care, Mum always saw the same faces. Our Carers were always engaging, making Mum feel special and treated mum with dignity. They were always reliable and I had no worries, I knew she was well cared for. They are truly exceptional.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Hi Jayne, thank you so much for your review! I am proud to hear the work we do makes such a difference to so many lives. Thank you for putting your trust in us and caring for Mum. I will pass your kind words on to the team, if you need anything please let us know! Kind regards, Liam.
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Review from Karen S (Daughter of Client) published on 3 October 2022 Submitted via Website•
Overall Experience
Carers have been known to me in a private capacity since November 2021 to date. Both the management and carers went above and beyond in the care provided to my mum, including the end-of-life care she required in her last weeks. They now support my dad. Their professionalism is equal to their...
Carers have been known to me in a private capacity since November 2021 to date. Both the management and carers went above and beyond in the care provided to my mum, including the end-of-life care she required in her last weeks. They now support my dad. Their professionalism is equal to their compassion. Nothing was or is too much trouble and at no time have I had any trouble in contacting them and in addition, they make check calls to me to ensure that I myself am coping. Excellent all round and would highly recommend.
↩Reply from Liam Brown, Business Manager at Ebor Home Care
Hi Karen,
Thank you very much for your review! I am extremely happy to hear that your experience with Ebor Home Care has been an outstanding one. All our carers treat the service users like their own family, we hope that you continue to get your excellent care for Dad.
Kind Regards,
Liam
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Ebor Home Care.
Meet the Team (6)
Paula PiddJob Title DirectorJoined 2020
"I started Ebor in March 2020 as I'm extremely passionate about caring for people. I absolutely love my job. My Service Users and employees are my family and are treated as such"
Keith PiddJob Title DirectorJoined 2020
"I started Ebor along with Paula in March 2020. I enjoy helping Paula and the team look after our Service Users. Ensuring we deliver the best possible experience for them"
Emma McCueJob Title Registered ManagerJoined 2020
"I have worked in care for 23 years, I Joined Ebor home care in October 2020 to take the exciting opportunity to be a registered manager for a new company that had a vision for enabling people to remain independent as possible and at home"
Bethany BrownJob Title Compliance ManagerJoined 2021
"I have over 8 years of experience in care and I have worked previously as a Registered Manager. I started with Ebor in August 2021 and it has been the best career move! Ebor go above and beyond for their clients and carers"
Liam BrownJob Title Recruitment ManagerJoined 2022
"I joined the family business in July 2022, with an extensive experience in an office environment. I joined with a vision for the future with not only the business but our carer's potential growth in mind"
Jordan BrownJob Title Business ManagerJoined 2022
"I have recently joined Ebor in August 2022 and couldn't be happier in helping my family's business grow. I am in training to become the new business manager and looking forward to learning and progressing in my new career"
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ebor Home Care to verify any information. View our terms and conditions. Ebor Home Care has an Enhanced Service -what an Enhanced Service includes.
