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Known for a warm, person-centred approach, the friendly team at Ebor Home Care takes the time to understand...
Ebor Home Care is a proudly family-run, premium home care provider based in York, dedicated to helping people remain living independently and comfortably in their own homes. Founded on a genuine passion for raising care standards, the organisation focuses on delivering a personal, consistent, and reliable service that truly puts each individual first.
Known for a warm, person-centred approach, the friendly team at Ebor Home Care takes the time to understand each client’s needs, routines, and preferences. Each care plan is built around the person, with dignity, independence, and choice at the heart of every decision. Whether clients need support with personal care, medication, mobility, companionship, or meals, carers work closely with clients and families to ensure care is delivered with compassion, respect, and continuity.
Care consistency is central to the service. Wherever possible, a small, dedicated team of carers is assigned to each client, helping to build trust and familiarity. Ebor Home Care recruits local carers who are carefully selected, trained, and supported to deliver the highest standards of care.
Ebor Home Care is fully regulated by the Care Quality Commission (CQC) and rated ‘Good’ (August 2022), reflecting a commitment to safe, effective, and well-led care. Ebor Home Care is also an award-winning provider, having received regional awards and the Top 20 Home Care Provider Award from homecare.co.uk for four consecutive years (2023–2026).
Ebor Home Care’s services are flexible and responsive, adapting as needs change. The organisation offers everything from short 30-minute visits to full-day support, as well as sleeping or waking night care (subject to availability). Whether short-term post-hospital support or long-term, complex care is required, Ebor Home Care provides dependable, compassionate care that enhances quality of life and gives families peace of mind across York.
Care Provided by Ebor Home Care
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Ebor Home Care to get a personalised quote:
Bank Holiday & Christmas rates are double the regular rate.
The price(s) shown are provided by the agency. Contact Ebor Home Care for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Consultations
Good to Know
Owner
- Ebor Home Care Ltd
- Private Owned
Person in charge
- Emma Mccue (Registered Manager)
Ebor Home Care Reviews (33)
Ebor Home Care has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years.
Over all time Ebor Home Care has 33 reviews.
I can highly recommend Ebor Home Care, their service is exceptional, professional caring and going above and beyond looking after my mum and nothing is too much trouble or effort. Mum has just come out of the hospital and the extra care and attention the carers are providing are amazing. The...
I can highly recommend Ebor Home Care, their service is exceptional, professional caring and going above and beyond looking after my mum and nothing is too much trouble or effort. Mum has just come out of the hospital and the extra care and attention the carers are providing are amazing. The management support I'm receiving is first class they make you feel so special and are more like a family. I would say to anyone I recommend them as one of the best if not the best in the area. Well done Ebor Home Care and thanks so much for caring for my mum and looking after me too, means so much.
Thank you very much for the review! It makes us proud to hear about the care our staff are providing to our clients. We will continue to strive to keep Mum as independent as she possibly can be and give her the love and care everyone deserves!
Kind Regards.
Dad has Parkinson’s so is slowly getting unable to care for himself.
At the moment he has carers three times a week to shower him and any other help around his bungalow, changing his bed, dusting etc. These...
Dad has Parkinson’s so is slowly getting unable to care for himself.
At the moment he has carers three times a week to shower him and any other help around his bungalow, changing his bed, dusting etc. These amazing carers have taken the strain off my sister and I, so we can visit Dad and have quality time with him.
So, 10/10 for Dad's care.
Kind Regards,
Liam.
The staff are friendly, caring reliable and incredibly helpful. They really do go the extra mile. Communication is prompt and thorough and the staff are extremely approachable. I would thoroughly recommend Ebor Home Care.
The staff are friendly, caring reliable and incredibly helpful. They really do go the extra mile. Communication is prompt and thorough and the staff are extremely approachable. I would thoroughly recommend Ebor Home Care.
Thank you so much for the review and your lovely words! I will make sure these are passed onto our amazing carers. It has been our utmost pleasure caring for your mum. If you need anything in the future please do not hesitate to contact us. It would be lovely to hear from you!
I’m extremely happy with my carers everyone is so different and they do their jobs exceptionally well. My carers make sure I have all to hand each day as my disability makes me unable. They give me choices throughout the day for meal times. The carers are always punctual and there is never anything...
I’m extremely happy with my carers everyone is so different and they do their jobs exceptionally well. My carers make sure I have all to hand each day as my disability makes me unable. They give me choices throughout the day for meal times. The carers are always punctual and there is never anything that is too much. I’m very happy.
If you need anything going forward you know how to contact us.
Delighted with exceptional service from manager and all her caring and friendly staff. Being confined to bed and being unable to stand my requirements are my very demanding but every challenge has been met with a smile and a cheery word.
Delighted with exceptional service from manager and all her caring and friendly staff. Being confined to bed and being unable to stand my requirements are my very demanding but every challenge has been met with a smile and a cheery word.
Thank you very much for your kind words! We are glad to hear you find our carers friendly and providing the exceptional care you deserve!
No matter your requirements we will always ensure to go above and beyond to make sure you get the best care for you!
If you need anything in the future, please contact us!
Ebor Home Care is excellent. They looked after my neighbour for the last 2 years. We had them coming in 4 times a day, seven days a week. Always cheerful and got on with what they had to do, to keep my neighbour happy and safe in her home. I cannot recommend this company more, thank you for caring...
Ebor Home Care is excellent. They looked after my neighbour for the last 2 years. We had them coming in 4 times a day, seven days a week. Always cheerful and got on with what they had to do, to keep my neighbour happy and safe in her home. I cannot recommend this company more, thank you for caring to all the team.
Thank you so much for your review. We are proud that you believe the care we are giving to your neighbour is that of a high level. Our carers put their all into making sure each client feels they are receiving family-like care.
If you need anything please contact us!
Kind Regards,
Needing help for my father who has Alzheimer’s, dementia and Parkinson’s, I was recommended Ebor Home Care. I am constantly impressed with their services and care. My father's needs have developed over time and any concerns I have had I feel able to just message them and they understand and help...
Needing help for my father who has Alzheimer’s, dementia and Parkinson’s, I was recommended Ebor Home Care. I am constantly impressed with their services and care. My father's needs have developed over time and any concerns I have had I feel able to just message them and they understand and help with the situation. The daily care he gets always has a personal touch and they contact me with anything I need to know. I can totally recommend anyone thinking of using their services and thank them for the care they give to my dad when I can’t be there.
If you need anything, please do not hesitate to contact us!
Kind Regards.
The carers that call in on my mum are very friendly and she enjoys their visits. They ensure all her needs are met and I am confident that when she should have additional care needs they will be able to fulfill that need. Knowing my mum is being looked after well gives me peace of mind.
The carers that call in on my mum are very friendly and she enjoys their visits. They ensure all her needs are met and I am confident that when she should have additional care needs they will be able to fulfill that need. Knowing my mum is being looked after well gives me peace of mind.
We always try go above and beyond for any service user or their family members. We would like to thank you for your continued support and trust in our service!
If you need anything please contact us.
Kind Regards.
Amazing! I cared for Mum for two years whilst looking after my family and working. As Mum deteriorated, the emotional side of things and her care of 7 days a week were just too much, I was sinking. I had a short amount of time with another home care company but honestly couldn't understand why they...
Amazing! I cared for Mum for two years whilst looking after my family and working. As Mum deteriorated, the emotional side of things and her care of 7 days a week were just too much, I was sinking. I had a short amount of time with another home care company but honestly couldn't understand why they were at Mum's house or what they did. They seemed to agitate her more than help. Luckily Ebor Home Care was introduced to us, the team have changed my world! I would not have gotten through this year without them. The care, friendliness and professionalism are in their blood. The help and support to me alone have been life-changing! Mum can be difficult but they really bring out the best in her with patience and caring. Nothing is too much trouble. Ebor Home Care is truly the best and I can't thank them enough! Honestly, don't know where I'd be without them!
Thank you very much for your kind words! We are pleased to hear about your experience with us and the impact it has had on mums life! We hope you continue to see the massive benefits our care can provide not only to mum but to yourself as well.
If you need anything you know where we are!
Kind Regards
I have been using Ebor Home Care for well over 18 months and find the team looking after my mum excellent. They connect with mum as a person and all the carers who deal with mum are warm and friendly while not losing their professionalism. The team kept me informed of anything they did with mum and...
I have been using Ebor Home Care for well over 18 months and find the team looking after my mum excellent. They connect with mum as a person and all the carers who deal with mum are warm and friendly while not losing their professionalism. The team kept me informed of anything they did with mum and between myself and the carers we made sure mum was happy and well cared for at all times. I couldn't have managed without them and would recommend them highly.
Hi Deborah, thank you so much for your review! It means a lot to us to see the effect we have had on mum's life as well as your own. After all, that is what we do this for. If there is anything you need, you have our number. Wish you all the best! Ebor Home Care.
This care company really is amazing! Unfortunately, my grandad was with a previous care company that failed him. I was on the look for a new care team and I was recommended Ebor Home Care and I am so grateful for that. Ebor Home Care have taken my grandad into their loving arms and treat my grandad...
This care company really is amazing! Unfortunately, my grandad was with a previous care company that failed him. I was on the look for a new care team and I was recommended Ebor Home Care and I am so grateful for that. Ebor Home Care have taken my grandad into their loving arms and treat my grandad as if he was their grandad. The passion speaks louder than anything. My grandad is taken great care of and everything they do they go above and beyond. Nothing is too much trouble. I honestly would recommend this care company to everyone that needs it.
Hi Emma, thank you very much for your review! I am so glad we are able to help Grandad thrive in his own environment and that you as his family get to witness it. I will pass your amazing words on to the carers! Thank you again, if you need anything, you know who to call! Kind regards, Liam.
Ebor Home Care gives you the highest quality of home care for you or your loved ones. Speaking from experience, I don't think you will find anyone better out there. The Director and her team are amazing and I cannot praise them enough. They go above and beyond and truly care. The only reason Mum's...
Ebor Home Care gives you the highest quality of home care for you or your loved ones. Speaking from experience, I don't think you will find anyone better out there. The Director and her team are amazing and I cannot praise them enough. They go above and beyond and truly care. The only reason Mum's care stopped was because the time had come for her to be cared for in Residential Care, reluctantly by us. Ebor Home Care gives continuity of care, Mum always saw the same faces. Our Carers were always engaging, making Mum feel special and treated mum with dignity. They were always reliable and I had no worries, I knew she was well cared for. They are truly exceptional.
Hi Jayne, thank you so much for your review! I am proud to hear the work we do makes such a difference to so many lives. Thank you for putting your trust in us and caring for Mum. I will pass your kind words on to the team, if you need anything please let us know! Kind regards, Liam.
Carers have been known to me in a private capacity since November 2021 to date. Both the management and carers went above and beyond in the care provided to my mum, including the end-of-life care she required in her last weeks. They now support my dad. Their professionalism is equal to their...
Carers have been known to me in a private capacity since November 2021 to date. Both the management and carers went above and beyond in the care provided to my mum, including the end-of-life care she required in her last weeks. They now support my dad. Their professionalism is equal to their compassion. Nothing was or is too much trouble and at no time have I had any trouble in contacting them and in addition, they make check calls to me to ensure that I myself am coping. Excellent all round and would highly recommend.
Hi Karen,
Thank you very much for your review! I am extremely happy to hear that your experience with Ebor Home Care has been an outstanding one. All our carers treat the service users like their own family, we hope that you continue to get your excellent care for Dad.
Kind Regards,
Liam
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Ebor Home Care.
Awards / Recognitions (10)
- 29 May 2026Recipient: Ebor Home Care
- 30 May 2025Recipient: Ebor Home Care
- 31 May 2024Recipient: Ebor Home Care
Accreditations
There are no accreditations posted yet for Ebor Home Care.
Meet the Team (6)

I founded Ebor Home Care in March 2020 with a genuine passion for caring for people and a vision to create a care company that puts people at the...
I founded Ebor Home Care in March 2020 with a genuine passion for caring for people and a vision to create a care company that puts people at the heart of everything it does. I have always believed that everyone deserves to be treated with kindness, compassion, dignity and respect, and I wanted to build a service that provides the same level of care and support that I would want for my own family.
As both a Director and a Carer, I am incredibly fortunate to be involved in all aspects of the business, from supporting our wonderful team to providing hands-on care to our clients. Being able to continue caring for people personally is something that means so much to me, as it allows me to build genuine relationships with those we support and understand their individual needs.
I absolutely love my job, and I take enormous pride in the family atmosphere we have created at Ebor. To me, our clients and employees are not just numbers or names on a rota; they are part of our extended family, and I believe they should always be treated as such. I want every person we support to feel safe, comfortable, valued and listened to, and every member of our team to feel appreciated, respected and supported.
One of the most rewarding parts of running Ebor is seeing the difference our carers make to people's lives every single day. Whether it is helping someone maintain their independence, offering reassurance to a family member or simply bringing a smile to someone's face, it is often the little things that make the biggest difference.
Since starting Ebor, it has been wonderful to watch the business grow while remaining true to the values it was built upon. I am incredibly proud of our dedicated team and the compassion, commitment and kindness they show to our clients.
My aim has always been to create more than just a care company. I wanted Ebor to be a place where clients feel like family, carers feel valued, and everyone knows they genuinely matter. No matter how much we continue to grow, I will always remain committed to maintaining that personal touch and ensuring that Ebor provides the highest standard of care with the warmth and compassion of a family.
For me, caring isn't just a job; it's who I am, and I couldn't imagine doing anything else.

I founded Ebor Home Care alongside my wife, Paula, in March 2020, with a shared vision of creating a family-run care company that genuinely puts...
I founded Ebor Home Care alongside my wife, Paula, in March 2020, with a shared vision of creating a family-run care company that genuinely puts people first. From the very beginning, our aim has been to provide high-quality, compassionate care that allows people to remain safe, comfortable and as independent as possible in their own homes.
As a Director of Ebor, I am proud to work alongside Paula and our dedicated team, supporting the day-to-day running of the business and helping to ensure that we continue to deliver the best possible experience for our clients and their families.
One of my main responsibilities is overseeing the financial management of the company, ensuring that Ebor remains financially secure, well-organised and in a strong position to continue growing. I believe that careful financial planning and responsible business management are essential to maintaining a sustainable care service, allowing us to invest in our staff, improve our services and continue providing the high standards of care that our clients deserve.
Although much of my role involves working behind the scenes, I take a genuine interest in the people we support and the wonderful team who care for them. I enjoy being involved in the business and helping Paula and the team wherever I can. For me, it is important that everyone who comes into contact with Ebor feels welcomed, valued and treated with kindness and respect.
Being a family-run business is something we are incredibly proud of. We have always wanted Ebor to feel like more than just a care provider, creating an environment where our clients, their families and our employees feel part of the wider Ebor family. I strongly believe that maintaining these personal relationships and staying true to our original values are key to what makes Ebor special.
Watching Ebor grow from when we first started in 2020 has been an incredibly rewarding experience. I am proud of what we have achieved together and especially grateful for the hard work, dedication and compassion shown by our team every day.
My goal is to continue supporting the long-term success of Ebor, ensuring we have the resources, stability and opportunities needed to grow while never compromising on the quality of care we provide.

I have worked in the care sector for 23 years, gaining a wealth of experience, knowledge and a genuine passion for supporting people to live...
I have worked in the care sector for 23 years, gaining a wealth of experience, knowledge and a genuine passion for supporting people to live fulfilling, independent lives. Throughout my career, I have always believed that everyone deserves to receive high-quality, compassionate care that is tailored to their individual needs, preferences and wishes.
I joined Ebor Home Care in October 2020, taking on the exciting opportunity to become the Registered Manager of a new and growing company. What initially attracted me to Ebor was its clear vision and commitment to enabling people to remain as independent as possible, while continuing to live safely and comfortably in their own homes.
As Registered Manager, I am passionate about ensuring that the care we deliver is not only safe, effective and professional but also genuinely person-centred. I believe that care should be about much more than meeting someone's daily needs; it should be about promoting independence, maintaining dignity, respecting individual choices and helping people continue to enjoy the things that matter most to them.
One of the most rewarding aspects of my role is working alongside our dedicated team of carers, supporting them to develop their skills, build confidence and take pride in the difference they make every day. I strongly believe that a happy, well-supported team is essential to providing outstanding care, and I am committed to creating an environment where our staff feel valued, encouraged and appreciated.
Since joining Ebor, it has been incredibly rewarding to see the company grow while maintaining the family values and personal approach that make it so special. I am proud to be part of a team that genuinely goes above and beyond for the people we support and their families.
I aim to continue building on Ebor's success, ensuring that we consistently deliver the highest standards of care while never losing sight of what matters most: treating every person with kindness, compassion, dignity and respect. For me, being a Registered Manager is more than just a job; it is an opportunity to make a meaningful difference to people's lives every single day.

I have 14 years of experience in the care sector. During this time, I have gained my Level 5 qualification in Leadership and Management and...
I have 14 years of experience in the care sector. During this time, I have gained my Level 5 qualification in Leadership and Management and previously held the position of Registered Manager for a nationwide home care company. Throughout my career, I have developed a genuine passion for delivering high-quality, person-centred care and making a positive difference to people's lives.
I joined Ebor Home Care in August 2021, and it has genuinely been the best career move I have made! Ebor is our family business, run by my in-laws, and being part of something so personal to our family makes my role even more meaningful.
What makes Ebor so special is its commitment to going above and beyond for both clients and carers. We pride ourselves on providing compassionate, personalised care while ensuring our staff feel valued, supported and appreciated. There is a real sense of teamwork, and everyone shares the same passion for making a difference.
Having worked in care from such a young age, I understand the importance of treating people with dignity, respect and kindness. Being part of a company that shares these values and truly puts people first is something I am incredibly proud of.
I love being part of the Ebor team and look forward to continuing to grow with the company, supporting our carers and making a positive difference to the lives of our clients and their families.

I joined Ebor Home Care in July 2022, bringing with me extensive experience working in an office environment, along with a passion for organisation,...
I joined Ebor Home Care in July 2022, bringing with me extensive experience working in an office environment, along with a passion for organisation, people management and professional development. As HR Manager, my role focuses on supporting our staff, encouraging career progression and helping to shape the future of the business.
Ebor is a family-run business, led by my parents, and being part of something that means so much to our family makes my role particularly rewarding. From the very beginning, I joined with a clear vision, not only for the continued growth and success of Ebor but also for the development and future opportunities of our carers.
I strongly believe that our carers are at the heart of everything we do. As HR Manager, I am passionate about creating a positive, supportive working environment where every member of staff feels valued, respected and listened to. Whether through recruitment, training, professional development or recognising individual achievements, I want our team to feel confident that they have the opportunity to build a fulfilling and rewarding career with us.
One of the things that makes Ebor so special is our family atmosphere. Although the business is run by my parents, that sense of family extends throughout our entire team. I believe that maintaining these close relationships, while continuing to develop our practices and introduce new opportunities, is key to our ongoing success.
My goal is to help Ebor continue to grow while preserving the values that have made the business what it is today. I want every member of our team to feel that they are not simply an employee, but a valued part of the Ebor family. By investing in our carers, supporting their ambitions and helping them reach their full potential, we can continue to provide the compassionate, high-quality care that our clients deserve.

I joined Ebor Home Care in August 2022, and I couldn't be happier to be part of the family business and contribute to its continued growth and...
I joined Ebor Home Care in August 2022, and I couldn't be happier to be part of the family business and contribute to its continued growth and success. With my parents running the company, Ebor has always been something close to my heart, and having the opportunity to play an active role in its future is something I take great pride in.
As Audit Manager, my focus is on helping to maintain the high standards that Ebor prides itself on. I understand the importance of quality assurance, attention to detail and continuous improvement in ensuring that we consistently deliver safe, effective and person-centred care. Through reviewing our systems, processes and practices, I aim to identify opportunities for improvement and support the wider team in maintaining the quality of our services.
One of the things I value most about working at Ebor is the opportunity to learn and develop alongside a dedicated team who genuinely care about the people we support. Being part of a family-run business means that our values are at the centre of everything we do, and I am passionate about helping to preserve those values as the company continues to grow.
I am excited to continue progressing in my career, developing my knowledge of the care sector and contributing new ideas that will help strengthen the business. My goal is to support Ebor in achieving its long-term ambitions while ensuring that the quality of care we provide, and the wellbeing of both our clients and carers, always remain our top priorities.
For me, Ebor is more than just a place of work. It is a family business that I am incredibly proud to be part of, and I look forward to playing my part in its future success.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ebor Home Care to verify any information. View our terms and conditions. Ebor Home Care has an Enhanced Service -what an Enhanced Service includes.
