Starlight Healthcare Stafford

I really must praise the service provided by the Starlight care team in Stafford. My elderly mother was discharged from hospital back to her own home in August following a severe stroke. Her initial care for the first 6 weeks was provided by an NHS funded care service - it was shockingly poor to the point where myself and my sister were forced to intervene and to take on most of my mother's care tasks. We then moved on to Starlight Care and they have subsequently been nothing short of excellent. All team members have demonstrated care, compassion and professionalism. There is a thorough care plan in place that is reviewed regularly by their manager. Most importantly my mother feels safe with this team - there are 4 lovely carers who are punctual, friendly and competent. Communication with the office and their manager is good (even at weekends). I would highly recommend.

Starlight carers are helpful, professional, kind and friendly. Nothing is too much trouble for them and they are a credit to the company. They are always punctual and they together with the administrators at Starlight provide an excellent service.