Blossom Home Care Durham

My mother used Blossom Homecare for almost two years, wishing to remain in her own home for as long as possible. This was achieved by having visits from Blossom carers, scaled up over time to meet her needs. We can only give the highest praise for the care she received, many of the carers forming personal bonds with my mother. When your visit overlaps with that of a carer, and you see mother's face light up when the carer arrives, you know things are going well! The visits were always within a few minutes of the allotted time, and 50-minute visits means a lot can be achieved. When changes to the level of care were required, we found it easy to discuss our needs with Blossom managers and then see the changes put into place promptly. We did have some prior experience of the care sector within our family and used this when choosing Blossom Homecare for our mother. We were not disappointed. Highly recommended. Thank you for the excellent care provided.

Thank you so much Blossom Home Care for the excellent care and support you and your team delivered to my aunt during what was to be her last few months of life. She was initially very reluctant to accept any care whatsoever but soon warmed to the care team around her. She wanted to remain in her own home until the end and that is what the team were able to do. Not only did you support my aunt but you also supported my sister and I. You were a listening ear when we were down and always prepared to offer alternative flexible solutions to our problems. You are a wonderful, genuinely caring, efficient and friendly team who is prepared to go above and beyond to ensure the recipient is well looked after whilst still being able to remain in their own home. My family are so grateful to you all.

My aunt enjoyed their company, and they made her happy, comfortable, secure and safe in her own home.

Thank you, team Blossom.

Mum is always happy and content after the carers have been and it means a lot to myself and my brother, knowing that Mum is in such good hands when we are not there. Having 50-minute calls is great and the care she receives is superb - Thank you to all the carers!

Blossom Home Care Durham looked after my father twice a day. They showered, shaved, wash and dressed him and generally kept him looking and smelling spick and span. We didn’t ask them to do his meals but I know of someone who did have that service and it was exemplary. All the carers treat him with great respect and they came to love him. I know it’s a strong word but that’s what I felt. My father was taken into hospital and they called to see how he was regularly. Unfortunately, he now needs 24-hour care and has gone into a care home but I felt that the care given by Blossom Home Care could not be bettered and I would recommend this firm to all.

I would highly recommend Blossom Home Care to anyone. They have looked after my mum since the end of 2020 and from the management, staff in the office to all the wonderful carers that have looked after her, they have all been great. My mum who has Alzheimer’s, built up a great relationship with a lot of the carers and called them her ‘friends’. They really do care and if worried about her would contact us and even stay longer (when they could) until one of us arrived. She loved her chats, singing and dancing and walks with them and looked forward to whoever was coming in to see her. Great company with wonderful staff. Looking for a home care company around Barnard Castle, I would not look past them.

55 min for staff to sit on their backside. Your loved ones have a right to be washed, dressed, bath, shave and help to feed. If you want this for your loved one this isn’t the company for you. They will tell you the story how good they are. Trust me lies lies lies. The manager thinks they need her more than the family’s she lies. Trust me don’t use this company.

From introduction to present date all contact with staff members at all levels have been most professional, very friendly and efficient. With no experience in this type of service my feelings were most varied, but after contact with Blossom and all staff I am more than pleased with the outcome and would recommend this company to anyone.

Overall, the care my mum get has been excellent. The only thing I feel is that common sense has been replaced by health and safety, which can be very frustrating. Mum has two carers now, and if one carer is delayed, the other carer has to wait until the other one arrives, which is very frustrating and a waste of valuable time. For every minute a carer is delayed means that the client loses two minutes of precious care.

I particularly like their "care app", which allows me to log in to see how the visit has progressed and if any issues have occurred. They have, on occasion, gone out of their way to phone me on some medical issues, which I value. I have no hesitation in recommending Blossoms Home Care to any potential client. Every care organisation should be managed like this. Thank you so much.

Blossom Home Care Durham looked after my paralysed wife and they were brilliant with her very professional and caring towards her. She was very complex client but nothing was a problem to the carers or office staff they made life better for my wife and me. Only wish I had heard of them when she first had her accident as there care is second to none thank you Blossom.

The care shown to my mum has been exceptional. Everyone I have dealt with has offered a very friendly, caring and professional service. My mum enjoys every visit and looks forward to seeing her carer and keeps asking when they are coming again. They help and support my mum without her feeling she has lost any independence.

A brilliant care company with exceptional staff and would recommend them highly, always happy to help and support during difficult times. They have a brilliant outlook and business philosophy. The staff at Blossom Home Care did a great job when our father was on end-of-life care. Truly exceptional.

My family are very pleased with the care provided to our mother. The staff are professional, friendly and caring, and they treat my mother with kindness, consideration and respect, as well as making time to have a chat; she looks forward to their visits. The carers provide my mother with the care she needs and us with the support we need. Communication is excellent between the agency and us, with updates after every visit. We would not hesitate to recommend the service.

I can only thank them for their hard work and perseverance as a challenging individual.

Care staff provide an excellent professional service supported by friendly caring service. We look forward to seeing everyone each morning. The office staff also provide excellent support. Thank you

I was referred to these lovely carers, and I'm so thankful for it. The team are so lovely, patient and efficient with my dad and sister. We are kept in the loop with management, which makes it easy to voice any changes with my family's care. I really couldn't recommend them anymore. Fabulous service. Thank you.

I would recommend Blossom Care to anyone who is taking care of a loved one.

Blossom Home Care, alongside the District Nursing team, provided a home care package for my wife during the short period that she was at home, prior to her death on 6th March 2022. This was arranged by the Palliative Care team at Durham University Hospital after she had spent over 2 months in various wards in four different hospitals in Darlington and Co. Durham. Blossom was thoroughly professional and all the staff involved were genuinely extremely caring, efficient and helpful in all respects, doing what could only be described as a stressful, difficult and, at times unpleasant job. I would recommend Blossom Home Care to anyone requiring assistance in caring for an ill or elderly patient in their own home environment.