Blossom Home Care Durham

The company goes above and beyond for their clients.

I cannot speak highly enough of the quality of care my Dad received from Blossom Care. We sadly lost Dad in November 2025, but the support he received from the start until the end was exceptional. They tailored his care specifically to his needs, treating him with immense dignity and respect in his own home.Alison and Paula were his main carers and they truly went above and beyond to make Dad feel comfortable and safe. They didn't just handle his physical needs; they also cared for his emotional wellbeing with genuine empathy and kindness. Their ability to connect, listen, and act with such professionalism made all the difference during a difficult time.Blossom Care is a shining example of excellence. It was such a huge relief to know that Dad was being looked after by such a kind, dedicated team. Led by an amazing management team, every member of staff is a credit to their role. Their compassion and professionalism are truly outstanding."

My wife made excellent progress during their visits and is now back to her old self. Much has to be credited to Blossom carers.

Blossom Home Care, Durham staff are the most kindest, caring, professional Carers we could have had, for our late Mother.

The company always kept us up to date with any concerns and provided feedback on a regular basis about Mam's slow decline.

The Carers always treat Mam with such dignity and respect and she looked forward to their visits each day.

Our family could not have kept Mam in her own home for so long, which was her wishes, without Blossom's caring help and support.

My mother used Blossom Homecare for almost two years, wishing to remain in her own home for as long as possible. This was achieved by having visits from Blossom carers, scaled up over time to meet her needs. We can only give the highest praise for the care she received, many of the carers forming personal bonds with my mother. When your visit overlaps with that of a carer, and you see mother's face light up when the carer arrives, you know things are going well! The visits were always within a few minutes of the allotted time, and 50-minute visits means a lot can be achieved. When changes to the level of care were required, we found it easy to discuss our needs with Blossom managers and then see the changes put into place promptly. We did have some prior experience of the care sector within our family and used this when choosing Blossom Homecare for our mother. We were not disappointed. Highly recommended. Thank you for the excellent care provided.

Thank you so much Blossom Home Care for the excellent care and support you and your team delivered to my aunt during what was to be her last few months of life. She was initially very reluctant to accept any care whatsoever but soon warmed to the care team around her. She wanted to remain in her own home until the end and that is what the team were able to do. Not only did you support my aunt but you also supported my sister and I. You were a listening ear when we were down and always prepared to offer alternative flexible solutions to our problems. You are a wonderful, genuinely caring, efficient and friendly team who is prepared to go above and beyond to ensure the recipient is well looked after whilst still being able to remain in their own home. My family are so grateful to you all.

My aunt enjoyed their company, and they made her happy, comfortable, secure and safe in her own home.

Thank you, team Blossom.

Mum is always happy and content after the carers have been and it means a lot to myself and my brother, knowing that Mum is in such good hands when we are not there. Having 50-minute calls is great and the care she receives is superb - Thank you to all the carers!

Blossom Home Care Durham looked after my father twice a day. They showered, shaved, wash and dressed him and generally kept him looking and smelling spick and span. We didn’t ask them to do his meals but I know of someone who did have that service and it was exemplary. All the carers treat him with great respect and they came to love him. I know it’s a strong word but that’s what I felt. My father was taken into hospital and they called to see how he was regularly. Unfortunately, he now needs 24-hour care and has gone into a care home but I felt that the care given by Blossom Home Care could not be bettered and I would recommend this firm to all.

I would highly recommend Blossom Home Care to anyone. They have looked after my mum since the end of 2020 and from the management, staff in the office to all the wonderful carers that have looked after her, they have all been great. My mum who has Alzheimer’s, built up a great relationship with a lot of the carers and called them her ‘friends’. They really do care and if worried about her would contact us and even stay longer (when they could) until one of us arrived. She loved her chats, singing and dancing and walks with them and looked forward to whoever was coming in to see her. Great company with wonderful staff. Looking for a home care company around Barnard Castle, I would not look past them.

55 min for staff to sit on their backside. Your loved ones have a right to be washed, dressed, bath, shave and help to feed. If you want this for your loved one this isn’t the company for you. They will tell you the story how good they are. Trust me lies lies lies. The manager thinks they need her more than the family’s she lies. Trust me don’t use this company.

From introduction to present date all contact with staff members at all levels have been most professional, very friendly and efficient. With no experience in this type of service my feelings were most varied, but after contact with Blossom and all staff I am more than pleased with the outcome and would recommend this company to anyone.

Overall, the care my mum get has been excellent. The only thing I feel is that common sense has been replaced by health and safety, which can be very frustrating. Mum has two carers now, and if one carer is delayed, the other carer has to wait until the other one arrives, which is very frustrating and a waste of valuable time. For every minute a carer is delayed means that the client loses two minutes of precious care.

I particularly like their "care app", which allows me to log in to see how the visit has progressed and if any issues have occurred. They have, on occasion, gone out of their way to phone me on some medical issues, which I value. I have no hesitation in recommending Blossoms Home Care to any potential client. Every care organisation should be managed like this. Thank you so much.

Blossom Home Care Durham looked after my paralysed wife and they were brilliant with her very professional and caring towards her. She was very complex client but nothing was a problem to the carers or office staff they made life better for my wife and me. Only wish I had heard of them when she first had her accident as there care is second to none thank you Blossom.

The care shown to my mum has been exceptional. Everyone I have dealt with has offered a very friendly, caring and professional service. My mum enjoys every visit and looks forward to seeing her carer and keeps asking when they are coming again. They help and support my mum without her feeling she has lost any independence.

A brilliant care company with exceptional staff and would recommend them highly, always happy to help and support during difficult times. They have a brilliant outlook and business philosophy. The staff at Blossom Home Care did a great job when our father was on end-of-life care. Truly exceptional.

My family are very pleased with the care provided to our mother. The staff are professional, friendly and caring, and they treat my mother with kindness, consideration and respect, as well as making time to have a chat; she looks forward to their visits. The carers provide my mother with the care she needs and us with the support we need. Communication is excellent between the agency and us, with updates after every visit. We would not hesitate to recommend the service.

I can only thank them for their hard work and perseverance as a challenging individual.