Assured Social Care Ltd

Unit 9, Eccles Lane, Hope, Hope Valley S33 6RW
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8.0 1 Review
  • Assured Social Care Ltd, Hope Valley
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Other Care Provided

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Assured Social Care Ltd

Person in charge

  • Nicola Mansell (Manager)
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Assured Social Care Ltd Reviews (1)

8.0

Assured Social Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Assured Social Care Ltd has 1 review.

Overall Experience

  • 1
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Date Published

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Review from Tess L (Friend of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend, who is bedridden, with many disabilities and health issues, has been cared for by Assured Care since leaving respite care. My friend's brain injury has left him with challenging behaviour as well as memory issues and high physical needs. Assured Care have gone above and beyond their remit.
My friend is in a truly awful situation, being mentally able but physically almost helpless. His carers have done their utmost to give him the best quality of life possible in his situation. They genuinely care. They've also been very supportive to me, an unpaid carer/friend, they've helped me negotiate the complexities of domiciliary care. They have also been our friends. In what is, by any measure, a truly shit situation, they've provided excellent care and much laughter, which is as much appreciated as the actual care. They have treated my friend and myself as people and have done their very best to keep my friend safe, comfortable, cared for and human.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Assured Social Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Assured Social Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Assured Social Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Assured Social Care Ltd

What Type of Services does Assured Social Care Ltd offer?

Assured Social Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Assured Social Care Ltd to verify any information. View our terms and conditions. Assured Social Care Ltd has an Basic Service - more info.