Ramm Care Group Ltd

Unit 25B, Church Farm Business Park, Corston, Bath BA2 9AP
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9.8 22 Reviews
  • Ramm Care Group Ltd, Bath
Ramm Care Group offers home care packages and specialises in working alongside families and healthcare professionals to achieve the best possible support for clients. These range from home care, sitting in service, waking nights, sleep in-nights, live-in and live-out care packages.

As well as providing excellent day-to-day support, caring staff are experienced in identifying when clients or family carers may need additional help and are always available to offer advice, assistance and signpost when necessary.

Each client receives a care and support package which is fully tailored and adapted to their changing needs.

Ramm Care Group is focused on delivering high-quality care. To achieve this, they employ the best possible care givers.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £18.75 – £30.20
  • Weekly Live-in Care Fees: £1200 – £1700

•   Hourly Visiting Care Fees: from £30.20


These prices are only a guideline, please contact Ramm Care Group, Bath & NE Somerset to find out the exact price for your care and support requirements.

These prices are only a guideline, please contact Ramm Care Group Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ramm Care Group

Person in charge

  • Leah Sadoka (Registered Manager)

Ramm Care Group Ltd Reviews (22)

Total of 22, showing 1-20
9.8

Ramm Care Group Ltd has a Review Score of 9.8 (9.760) out of 10, based on 17 reviews in the last 2 years. Over all time Ramm Care Group Ltd has 22 reviews.

Overall Experience

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Date Published

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Review from Susan M (Client) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the service I get. There has been a few issues which have been dealt with.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you so much for taking the time to share your feedback. We are truly pleased to hear that you are happy with the service you are receiving. Your satisfaction is very important to us.We also appreciate you acknowledging that although there have been a few issues, they were addressed promptly. We are committed to continuous improvement and will always work hard to resolve any concerns quickly and effectively

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Review from Patricia W (Client) assisted by family/friend published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say the service has been outstanding nothing to too much for all the carers who came to help me out. All the washing up done and put away. They help my partner out aswell, all carers all are very pleasant and always come with a smile on there face.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you so much for your kind and thoughtful feedback.It truly means a lot for us at Ramm Care Group to hear that you feel the service has been outstanding and that our carers have been able to make a positive difference for both you and your partner.We are especially pleased to know that the carers not only provided the practical support you needed but also brought a friendly, caring presence into your home. A warm smile and a helping hand can go a long way, and we're so glad this has been your experience with our team.Your lovely comments will certainly be shared with all the carers who have supported you - I know they will be so encouraged to hear your appreciation.

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Review from Elizabeth P (Daughter of Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When dad was discharged from hospital we didn't know what was needed to care for dad at home. But with the help and advice from RAMM especially the manager, dad has been made to feel cared for and safe in his own home. And when dads needs changed RAMM were able to offer extra help at short notice. We
also have an elderly mum with dementia and the RAMM care team have been very caring and helpful with her as well. All the carers really care about mum and dad's welfare. We have got to know the carers as well and it's good to see the same faces regularly.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you so much for your heartfelt feedback. It truly means a lot to hear that our support made a difference during what must have been a challenging and overwhelming time for you and your family. We are pleased that the help and advice you received from the registered manager- has been helpful.We are incredibly proud of our dedicated care team, and delighted to hear that their kindness, reliability, and genuine care for both your dad and your mum have brought reassurance and comfort to your family. Seeing familiar, trusted faces makes such a difference, and it's wonderful to know that continuity of care has helped build those relationships.Your feedback has been shared with the whole team and has truly lifted everyone's spirits. Thank you once again for taking the time to share your experience-it's an absolute privilege to support your family.

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Review from Gary D (Husband of Client) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the beginning of December 2024to mid march 2025 I have had two different cares living in my home 24hrs a day. Working 13hrs per day 7days a week , looking after the needs of my wife , that has Altzimers and vascular dementia also some mental health issues, that can be very problematic to deal
with, both the cares went above and beyond there expected duties in a very calm and professional way , and can't thank them enough for their services

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for your heartfelt feedback. It truly means a great deal to hear how positively you've experienced the care and support provided to your wife over the past few months. We understand how challenging it can be to care for a loved one living with Alzheimer's, vascular dementia, and complex mental health needs. We are incredibly proud to know that the carers not only met but exceeded your expectations, offering calm, professional, and compassionate support throughout.Your words are a wonderful recognition of their dedication and hard work, and I will be sure to pass your message on to them. Knowing the difference, they've made to your family will mean the world to them. Thank you again for taking the time to share this. We are honoured to have supported you and your loved one during this time.

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Review from D W (Son of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses are very professional from dealing with drugs to dealing with my Mother's mood and wishes of the day, they are very prompt and they are very respectful in their attitude towards other family members, if there is a problem the manager is in touch as soon as possible to inform one of the family.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your kind feedback. We're pleased to hear that our carers provide professional and respectful care and that our managers communicate with family promptly when needed. Ensuring excellent care and keeping families informed is our priority.

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Review from L P (Client) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all my carers to be very kind, friendly and gentle. They always turn up on time. I wear a brace which is fitted in the morning at 7am, they always turn up with a smile and I have a lovely wash and then fit the brace, then check I can stand up and am comfortable. I have never had an experience
like the problems I had and I would be happy to recommend the care I have received to anyone.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your kind words and wonderful feedback. We're delighted to hear that our carers at Ramm Care Group have provided you with timely, friendly, and attentive care. Your recommendation means a lot to us, and we truly appreciate your trust in our service.

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Review from P D (Son of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service with prompt communication whenever any issue arises, and good and timely responses to any queries. Staff arrive as expected and are friendly and efficient in providing the care agreed.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you for your kind words. We appreciate your feedback. We are glad you're happy with our home care services. We are pleased to hear that our home carers arrive as expected, they are friendly and efficient in providing the agreed care. We'll continue to be prompt in our communication to provide reliable, friendly, and efficient care.

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Review from Allison P (Daughter of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

RAMM Care Group Have been looking after our dad, with three daily visits, 7 days a week. We have found all of the carers are friendly, cheerful and helpful, not to mention really caring! Dad's happy and so are we.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you for your kind words. We're so pleased to hear that your dad is happy and that our carers are making a positive difference.

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Review from A T (Client) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have engaged Ramm Care Group to look after our mum who is sadly unable to take care of herself anymore. We have found the carers to be helpful, kind and considerate to mum. Yes, it's been a real rollercoaster having to suddenly adjust a "new regime" of care but we have also had a lot of support from
Leah the manager, to help all of us adjust during an emotional and stressful period. We are very grateful to her and the carers. But the best review is from mum who always says how good the carers are!

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you so much for your wonderful feedback. We are truly touched by your kind words and are honoured to be entrusted with your mum's care. It means a great deal to us at Ramm Care Group to know that our carers have been able to provide the kindness, support and consideration she deserves. We understand that transitioning to a new care routine can be challenging and we are so pleased to hear that our registered manager has been able to offer the support and reassurance needed during this emotional and stressful time. Your appreciation reinforces our commitment to delivering compassionate, person-centred care and we are grateful for the trust you have placed in us. Hearing that your mum speaks so highly of our carers truly warms our hearts. Her comfort and well-being are always our top priorities and we will continue to strive to provide the best possible care for her.

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Review from R C (Client) assisted by family/friend published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Ramm Healthcare for over a year, the carers are excellent and I am very happy with the care and help they provide and will go the extra mile to help me when I have an off day. The team we have are very professional and very friendly, they will take time out to talk with me as I now
do not leave the house. They always show a genuine interest in my well-being, life would be very difficult for myself and my husband without their help.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for taking the time to share your kind and thoughtful feedback about Ramm Care Group. We are thrilled to hear that you've been happy with the care and support provided by our team over the past year. Your words about our carers' professionalism, friendliness, and dedication mean a great deal to us. It's heartwarming to know that our team has been able to make a positive difference in your life and provide comfort and companionship, especially on the days when you need it most. We're deeply committed to ensuring your well-being and supporting both you and your husband to the best of our ability. Your recognition of our efforts inspires us to continue going the extra mile. Thank you once again for your kind words and trust in our service. If there's anything more, we can do for you, please don't hesitate to let us know.

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Review from Peter G (Son of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was treated with a genuine warmth and attentive friendliness by all of Ramm's staff. This reassured her, and enabled her to take on the last weeks of her life with a sense that she was being cared for by people who she liked and trusted, and who liked her back. I'm very grateful to them for ensuring
Mum felt like a human being all the way, never just a patient.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for sharing such kind and deeply moving words about your mum's home care experience with us at Ramm Care Group. It means so much to hear that our care team was able to provide her with warmth, genuine care, and the sense of trust and connection she deserved during such a significant time in her life. We are truly honoured to have been a part of your mum's journey and to know that she felt valued and cared for as an individual, never just as a client. This is at the heart of everything we strive for, and your feedback is a testament to the compassion and dedication of our carers. Your gratitude touches us deeply, and we're thankful that we could support both your mum and your family during such a meaningful time.

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Review from Chris M (Son of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hugely helpful and caring response when my mum needed assistance. The staff is very pleasant and reliable. Been a big help not only for my mother but also for us as a family, relieving the workload on very busy people. A minor observation is that it would be the icing on the cake if the staff could
be a little more proactive with my mum, as she doesn't like to burden them and doesn't get the most out of the time available. This is a point for all of us though and I accept my mother is at the heart of it. Thanks again for a great service - it has been really helpful to us during a time of need.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for your kind feedback! We're thrilled to hear that our team has been a big help to your mother and your family during this time. We truly appreciate your constructive suggestion about being more proactive and will take it on board to ensure we're providing the best possible support. Your comments mean a lot to us, and we're committed to continuing to offer reliable and caring assistance. Thank you once again.

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Review from Jeremy P (Son of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were thoughtful and attentive to my father's needs. They were patient helping to deal with his challenges, especially as both my parents needed time to adapt to people they didn't know coming into the house to help them.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your thoughtful feedback. We're so pleased to hear that our carers were attentive and patient in supporting your father's needs during this adjustment period. Helping families feel comfortable and supported is at the heart of what we do. Thank you for trusting us to care for your parents.

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Review from Charmaine W (Granddaughter of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate the carers and the care that has been provided for my nan highly enough. These guys are really the best home care company out there. They are always kind, and caring and do an amazing job at looking after and keeping my nan happy and relaxed. Any issues or changes in my nan's health or
care needs are always attended to well and her care plan is always changed immediately to keep everything running smoothly. Nothing is ever too much trouble and the staff are amazing. The fact that my nan has the same carers most days is a big positive for us as it really helps my nan feel at ease and also makes me feel more comfortable knowing that my nan is in good safe hands. They are always very punctual and on time. As a family, we really can't thank them all enough for what they do and my nan really trusts them and enjoys the time and care they give her.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for your heartfelt feedback. We are truly grateful for your kind words and for taking the time to share your experience. It means the world to us at Ramm Care Group to know that the care we provide has made such a positive impact on your nan and your family. Our team is committed to delivering the highest standard of care, and it's wonderful to hear that our efforts to be attentive, kind, and consistent have made a difference. We understand how important it is to ensure that your nan feels happy, safe, and supported, and it's an honour to be entrusted with her care. We also want to acknowledge how much your involvement has contributed to this success. Your open communication, support, and trust in us have been invaluable in ensuring that we can provide the best possible care for your nan. Thank you for allowing us to be part of your nan's journey; it's a privilege we don't take lightly.

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Review from Nicky G (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ram Personnel Healthcare have been looking after my mum four times a day since July 2023 and they are 100 times better than the previous company we used. Overall the carers are excellent, very professional and caring, even in challenging circumstances. They are 100% reliable, have never missed a single
time and always stay for their allotted time (or more on occasion). It is very reassuring to be able to see the care notes, and hopefully I will be able to leave notes on the system for them in the future. When there has been an issue management have been very helpful and caring and have done their upmost to be supportive. I don't know what we would do without them!

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking time to review us. We are pleased to know that our carers are excellent, reliable, very professional, and caring, even in challenging circumstances. It is nice to know that you found management to be very helpful, caring, and supportive. We wouldn't have managed this without your continued engagement in Mum's care so we also want to appreciate your involvement.

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Review from P M (Client) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ram Care are very good and smiling, make me feel happy.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us. It is nice to know that our carers are very good, they smile and make you feel happy.

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Review from Stella R (Client) assisted by family/friend published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Ram Personnel Healthcare for my nan for several months. The service she has received has been great and her usual carers that come to her are lovely. There has been the odd issue with the odd carer, but when I have called to speak with the care coordinator, these issues had been dealt
with and all has been well. Overall, I highly recommend Ram Personnel Healthcare and have been very pleased with the service that they have been providing. The only thing is, it would be nice to be able to have access to the care notes.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Many thanks for the feedback, we are delighted. Apologies for the delay in you being able to access your nan's care records. I am sure now that you have access, this will enable you to see what the carers are doing in real time. We also want to thank you for your active involvement in Nan's care - this makes it easier for us to deliver better services.

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Review from Laura C (Granddaughter of Client) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is caring, dedicated and extremely reliable. She is very professional and I would thoroughly recommend her.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us.
The team is pleased to hear that our home care services are reliable, comprehensive and professional.

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Review from G M (Relative of Client) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is excellent and second to none. It has made such a difference to my step-grandmother and my stepmother. Without this care, my step-grandmother would be extremely stressed and I have no doubt her health would deteriorate. The service provided is an absolute lifeline, thank you -
we couldn't do without you.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to leave us a review, we really appreciate it.

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Review from J M (Daughter of Client) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A Ram Carer has been looking after my mother since February. We are very happy with the service received. My mother is 96 and bedridden. Our carer visits twice a day and does whatever is necessary regarding her needs. Our carer is cheerful, professional and sympathetic. This service has taken a load
of worry from me and helped me to have a life.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us. We are pleased to hear that you are finding our care services taking a load of worry from you, this is what we are here for. We are also pleased to hear that the carer is cheerful, professional and sympathetic.

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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ramm Care Group Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ramm Care Group Ltd is calculated as follows: ( (73 Excellents x 5) + (23 Goods x 4) ) ÷ 96 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ramm Care Group Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

Leah

Leah Sadoka

Job Title: Registered Manager

Joined: 2013

Leah is an experienced and compassionate care professional with a strong background history in social work and 10 years of frontline and senior-level experience. She has practised as a qualified and registered social worker until February 2022, working across a wide range of complex and multidisciplinary settings.


Now working as a Registered Manager at Ramm Care Group, she continues to draw on her deep understanding of social work values, such as empathy, social justice, and holistic care planning. She brings a wealth of knowledge in safeguarding, mental health including forensics, multidisciplinary coordination, and client-centred approaches.


Her extensive experience includes roles within Community Mental Health Teams (CMHT), low to high secure forensic mental health hospitals, Personality Disorder Directorate in forensic high secure NHS Hospital, Community Learning Disability Teams (CLDT), hospital discharge teams, various local authorities, and Acquired Brain Injury (ABI) Services. Leah has supported individuals and families through some of the most challenging periods of their lives, always with a commitment to person-centred care, empowerment, advocacy, and dignity.


She is experienced in working within Community Mental Health Teams, Neuro Brain Injury hospitals, Hospital Discharge Teams, and Secure Forensic Mental Health settings (low, medium, and high). Skilled in supporting clients, families, and victims to manage risks effectively, facilitating safe discharges, supervising child & family contacts and ensuring continuity of care.

Frequently Asked Questions about Ramm Care Group Ltd

What Type of Services does Ramm Care Group Ltd offer?

Ramm Care Group Ltd offers Home Care.

How many Carers does Ramm Care Group Ltd employ?

Ramm Care Group Ltd employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ramm Care Group Ltd to verify any information. View our terms and conditions. Ramm Care Group Ltd has an Enhanced Service - more info.