Ramm Care Group Ltd

They are getting to know her as much as she is getting to know them.

My wife had some complex needs which took a while sort out. All carers were very pleasant and helpful. We did have a few issues along the way which were always sorted promptly. I would recommend this company again without hesitation.

Friendly and respectful

Very comfortable. Explained everything clearly.

I am very pleased with the service I get. There has been a few issues which have been dealt with.

What can I say the service has been outstanding nothing to too much for all the carers who came to help me out. All the washing up done and put away. They help my partner out aswell, all carers all are very pleasant and always come with a smile on there face.

When dad was discharged from hospital we didn't know what was needed to care for dad at home. But with the help and advice from RAMM especially the manager, dad has been made to feel cared for and safe in his own home. And when dads needs changed RAMM were able to offer extra help at short notice. We also have an elderly mum with dementia and the RAMM care team have been very caring and helpful with her as well. All the carers really care about mum and dad's welfare. We have got to know the carers as well and it's good to see the same faces regularly.

Since the beginning of December 2024to mid march 2025 I have had two different cares living in my home 24hrs a day. Working 13hrs per day 7days a week , looking after the needs of my wife , that has Altzimers and vascular dementia also some mental health issues, that can be very problematic to deal with, both the cares went above and beyond there expected duties in a very calm and professional way , and can't thank them enough for their services

The nurses are very professional from dealing with drugs to dealing with my Mother's mood and wishes of the day, they are very prompt and they are very respectful in their attitude towards other family members, if there is a problem the manager is in touch as soon as possible to inform one of the family.

I have found all my carers to be very kind, friendly and gentle. They always turn up on time. I wear a brace which is fitted in the morning at 7am, they always turn up with a smile and I have a lovely wash and then fit the brace, then check I can stand up and am comfortable. I have never had an experience like the problems I had and I would be happy to recommend the care I have received to anyone.

Very good service with prompt communication whenever any issue arises, and good and timely responses to any queries. Staff arrive as expected and are friendly and efficient in providing the care agreed.

RAMM Care Group Have been looking after our dad, with three daily visits, 7 days a week. We have found all of the carers are friendly, cheerful and helpful, not to mention really caring! Dad's happy and so are we.

We have engaged Ramm Care Group to look after our mum who is sadly unable to take care of herself anymore. We have found the carers to be helpful, kind and considerate to mum. Yes, it's been a real rollercoaster having to suddenly adjust a "new regime" of care but we have also had a lot of support from Leah the manager, to help all of us adjust during an emotional and stressful period. We are very grateful to her and the carers. But the best review is from mum who always says how good the carers are!

I have been using Ramm Healthcare for over a year, the carers are excellent and I am very happy with the care and help they provide and will go the extra mile to help me when I have an off day. The team we have are very professional and very friendly, they will take time out to talk with me as I now do not leave the house. They always show a genuine interest in my well-being, life would be very difficult for myself and my husband without their help.

My mum was treated with a genuine warmth and attentive friendliness by all of Ramm's staff. This reassured her, and enabled her to take on the last weeks of her life with a sense that she was being cared for by people who she liked and trusted, and who liked her back. I'm very grateful to them for ensuring Mum felt like a human being all the way, never just a patient.

Hugely helpful and caring response when my mum needed assistance. The staff is very pleasant and reliable. Been a big help not only for my mother but also for us as a family, relieving the workload on very busy people. A minor observation is that it would be the icing on the cake if the staff could be a little more proactive with my mum, as she doesn't like to burden them and doesn't get the most out of the time available. This is a point for all of us though and I accept my mother is at the heart of it. Thanks again for a great service - it has been really helpful to us during a time of need.

The carers were thoughtful and attentive to my father's needs. They were patient helping to deal with his challenges, especially as both my parents needed time to adapt to people they didn't know coming into the house to help them.

I can't rate the carers and the care that has been provided for my nan highly enough. These guys are really the best home care company out there. They are always kind, and caring and do an amazing job at looking after and keeping my nan happy and relaxed. Any issues or changes in my nan's health or care needs are always attended to well and her care plan is always changed immediately to keep everything running smoothly. Nothing is ever too much trouble and the staff are amazing. The fact that my nan has the same carers most days is a big positive for us as it really helps my nan feel at ease and also makes me feel more comfortable knowing that my nan is in good safe hands. They are always very punctual and on time. As a family, we really can't thank them all enough for what they do and my nan really trusts them and enjoys the time and care they give her.

Ram Personnel Healthcare have been looking after my mum four times a day since July 2023 and they are 100 times better than the previous company we used. Overall the carers are excellent, very professional and caring, even in challenging circumstances. They are 100% reliable, have never missed a single time and always stay for their allotted time (or more on occasion). It is very reassuring to be able to see the care notes, and hopefully I will be able to leave notes on the system for them in the future. When there has been an issue management have been very helpful and caring and have done their upmost to be supportive. I don't know what we would do without them!

Ram Care are very good and smiling, make me feel happy.