Helping Hands Home Care Darlington offers tailored, individualised domiciliary care.
The local team covers care in Bishops Auckland, Darlington, Great Burdon, Hurworth-on-Tees, Newton Aycliffe, Shildon and the surrounding areas.
Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you...
Care Provided by Helping Hands Home Care (Darlington)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33.15
- Weekly Live-in Care Fees: from £1,675
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Darlington) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Annemarie Vendy (Branch Care Manager)
Helping Hands Home Care (Darlington) Reviews (21)
Helping Hands Home Care (Darlington) has a Review Score of 9.4 (9.422) out of 10, based on 9 reviews in the last 2 years.
Over all time Helping Hands Home Care (Darlington) has 21 reviews.
We are very pleased with the carers that go in each morning, more importantly our mother is. She tells us they’re all so nice to her, and do whatever she asks of them and always make her a cuppa.
They are reliable, consistent in what they do and have a bit of banter with her.
We also have domestic work done every other week. Our mother is very particular about this being done! This is done to a very good standard.
We are pleased that we chose Helping Hands Home Care and know going forward if/when additional help is needed it will be handled as professionally and as well as we could wish.
Many thanks from us to all the team at Helping Hands Darlington.
Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Darlington).
Awards / Recognitions (1)
- Recipient: Helping Hands Home Care (Darlington)Date: Wednesday 31 May 2023
Meet the Team (1)
About me
Hi, my name is Annemarie and I’m the Branch Manager for Helping Hands Darlington.
I was raised in the British Army and lived in Germany until I was 11 when as a family we moved to the Northeast of England.
As a Branch Manager, my responsibility is to oversee the overall running of the branch. This includes carer recruitment, carer training, completing assessments for new customers and compliance with all local and national legislation and ensuring I meet the fundamental standards set out by CQC.
Experience and expertise
I have worked in Health and Social care for over 20 years and have over 15 years of management experience. I began my career as a support worker and have worked in many other roles including Home Manager and Regional Manager. My responsibilities have included staff management, compliance, and working with local authorities to mobilise new services.
Over my career, I have been lucky enough to be able to complete numerous qualifications, including NVQ Level 3/4 and Leadership and Management at Level 5.
Why I chose Helping Hands
I joined Helping Hands in February 2021 and the reason I joined is based on their history. I love the fact that the organisation is still family-led. Another of the reasons I joined Helping Hands is that their foundation is based on kindness for customers and staff alike! It is amazing to see how valued our customers and staff are. My goal is to grow and develop the Darlington Helping Hands branch so we can deliver excellent quality of care, supporting people to live independently in their own homes.
Frequently Asked Questions about Helping Hands Home Care (Darlington)
How many Carers does Helping Hands Home Care (Darlington) employ?
Helping Hands Home Care (Darlington) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Darlington) to verify any information. View our terms and conditions. Helping Hands Home Care (Darlington) has an Enhanced Service - more info.