Walfinch Welwyn & Bishops Stortford

Our service has been very good, given in a friendly way and completed to a high standard.

Walfinch maintain a high standard of care for my elderly mother who has many physical health issues as well as advancing dementia. The carers themselves are genuinely friendly, supportive and competent, and make a real difference to family life, and are invaluable in bringing some lightness to what is often an emotionally draining and stressful situation caring for mum.

We have been very satisfied with the care we have received from Woolfinch and would be happy to recommend them. They try to send regular carers which helps with continuity of care, so we don't have to keep explaining what we need done. The carers are all cheerful and do their duties with grace.

Superb, in every way, the staff, communication, management process, time keeping, compassion and understanding of my dad's unique circumstances, so flexible, suitably priced. Can't thank them enough for everything!

We have been using Walfinch, who were recommended to us for approx 6 months now and the level of care and service provided is excellent. My father is cared for at home by my mum with the careers attending in the morning and evening. The staff are always polite and respectful, maintaining my father's dignity while showing compassion. We definitely made the right choice for his needs.

Walfinch is an exceptional mid-sized care company who provide high quality bespoke care in a variety of situations. My Mother required double-up care visits 3 times daily with the use of a hoist for bed/chair transfers and daily personal care. Carers are invariably very caring and show empathy with their clients when in difficult situations, both regular and palliative care visits can be covered. When a live-in carer was required to deal with complex care/medical needs, this was promptly arranged and an experienced carer arrived the following day. This was a massive success. Management are extremely responsive to requests and demonstrate organisational agility to solve for problems as and when they arise as a client's health status changes. Carers are of the highest calibre and work hard to carry out their duties in a respectful and dignified fashion. We have been involved with Walfiinch for 18 months and would highly recommed them to other families seeking a stellar care provider.

Left disgusting, dirty flannels covered in faeces in washing, and many more problems.

Thank you to you all.

But in the final analysis, a care company is only as good as its carers, and we've luckily found an excellent match here. Thanks, Walfinch.

Mum really enjoys the time spent with all her carers, they are always happy with a smile when they arrive. They are always willing to do what Mum needs. Everyone is very caring and puts Mum's needs first.

The carers are always bright and cheerful.

Very helpful and willing to assist with anything. Always cheerful and fun. Our carer is understanding and a great help and is willing to help in the garden. She is always reliable and attentive and a pleasure to welcome.