Review from Anne P (Wife of Client) published on 22 June 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
The care my husband received was wonderful. The care extended to my well-being also. My husband had the most difficult time with pain, his body became so frail. They were so professional but very tender. He would look forward to their visits as apart from general care they were aware of his emotional
needs. They always made time to listen to him with his worries. Any changes in his condition, they always made me aware so as to advise the nursing care he was also receiving.
As time progressed and my husband got increasingly ill, they were there for me and also helped me through some difficult times.
I have told friends and relatives we looked forward to their visits. It was like having members of the family visiting.
My husband was the love of my life and they got me through such a difficult time. To see someone you love so much suffer was really hard. GA24Care, thank you for coming into our lives.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
16 Mar 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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