Rula Homecare

My late mum was cared for by Rula Homecare and their wonderful team - I was contacted almost daily from the owners to keep me constantly updated with how Mum was faring. Mum went into their care on a couple of occasions over the past two years until she sadly lost her life in July this year. Mum was treated with the utmost dignity and loved all the carers like they were her own family. I will never forget the kindness my family and I were shown. As I live in Derbyshire and Mum was in Felixstowe this constant contact was a lifeline. If I had any issues at all or Mum called me wanting something particular for lunch or was just simply having a bad day, one of the owners and her team would go out of their way to shop for her or if ever possible change the visiting time to ensure Mum had all she needed. Towards the end, I felt I had an extended family too and when Mum passed I was not only very sad to lose my mum but also my extended family that had become Rula Homecare!

No problems at all.

Very happy with the team. Very attentive to my grandmother. Exceptional care and communication. Amazing teamwork with live-in care, everything 'ticks over' I'm so lucky to have such great care for my grandmother. Thank you.

I would definitely recommend Rula Care to anybody.

Rula Homecare staff and management have been looking after me for 8 months, I am very happy with them and have every confidence in them. They are very sensitive to my requirements. Management and staff help with any problem I have and can deal with any situation which arises. I look forward to seeing them, they look after my social needs, we go out for a cup of tea or an ice cream, which I thoroughly enjoy. We also have a little discussion from time to time which is very important to me as I live alone. I can always call managers confidently if I have any problem or need to know something and they are always very pleasant and reassuring to me. I recommend Rula Homecare thoroughly.

Rula Homecare staff been looking after me for 15 months, I'm very pleased with this brilliant service I'm receiving. They go beyond and above to support me, staff even buy me fish and chips when I ask them to. Management are always approachable and very prompt and supportive whenever I called them. I can't wish for a better service. I feel more than safe with the Rula Homecare team.

If I have any enquiries with management they are always happy to help and always make sure that my mum is satisfied with the answer.

Awful uncaring staff. Unprofessional service from carers to management which was detrimental to my grandmother's health. Lack of training and understanding of needs very concerning. 30-minute visits but would attend for less than 10. Highly advise against using them. Carers rude and confrontational.

I wouldn't hesitate to recommend Rula Care to anybody.

I find that Rula Homecare are kind, polite and respect my mum's dignity at all times. Nothing is too much trouble for them. They all work together, managers as well, for the safety and wellbeing of my mum. They are a great team. They constantly keep in touch with me with the changing needs of my mum's care and Mum and myself and the family couldn't wish for a better service. Wonderful people.