Home Instead (Central Leeds)

Chris has provided an excellent service for our uncle, giving our family peace of mind as we live a few hours away. Chris has provided excellent support and regular updates while our uncle has been hospitalised and we are very grateful

The manager of this service, Chris, is excellent. He has gone above and beyond for my uncle in providing support before the care has even commenced, especially as we as a family live so far away. Responses to queries and emails have been extremely timely and responsive and the genuine care and willingness to support has been of great reassurance to us as a family. Very professional service and I'm hoping the care delivery will match our first impressions.

They took amazing care of my grandmother. She was very comfortable with her caretaker. Great manager and so easy to communicate with. Always willing to help and answer questions. I could not think of a better option.

Am incredibly pleased with the services thus company provides.the team is profffesional and caring and always on time. Their kindness and care have given me peace of mind.I appreciate all the support that they provide and l would recommend them.

cannot recommend enough.

Me and mum get along very well with the care staff, a particular member of staff is great and does everything my mum needs when washing her. If I ever need anything extra I just contact the manager and it's great. Would recommend this service to people.

I would have really appreciated being informed about this from a supervisor and being asked if I was happy with his replacement.

All the home help people are great. Willing to do anything in the home. I'm treated with respect for my age. . The people in charge are so amenable with my situation. I would highly recommend Home in Stead to friends . The personal contact when needed is very reassuring.

Very impressed with Home Instead who provide excellent, caring, sensitive and holistic care. They do person centred care and provide consistency with the carers they send. Cannot praise them highly enough. They took excellent care of my dad before he died for which we will be eternally grateful. They are streets ahead of other care agencies and are approachable regarding any concerns we have and they listen. Thank you to the manager and the rest of the team!!

Caring for a loved one from another country is nigh on impossible, until someone kindly introduces you to Home Instead. Their care is genuine and heartfelt. Their service is impeccable, exceeding every expectation. All communication by phone, text or app is invaluable. If you are looking for the best in quality care then look no further. We cannot recommend them highly enough.

The manager has arranged a carer to accompany my Mum from Headingly Hall residential home to her choir and back every Wednesday evening from 6.30 till 9.30 pm. Without this help, Mum would have to miss out on her favourite weekly activity. I have found the team to be reliable, considerate and careful despite the late hour of the task. Their judgement and communication (such as when they contacted me to recommend a wheelchair for safety in the future) have been excellent. I would highly recommend.

They are prompt in providing answers to any queries or concerns that arise and deal with any issues quickly and efficiently. They show genuine concern their customers and have never let us down. They are a reassuring presence and give our family peace of mind knowing our loved one is in good hands.

Dad has been receiving care from Home Instead for almost a year now. Living over 200 miles away, they provide peace of mind to know that he is being looked after by people who have more than demonstrated they really care about him, both in looking after his many needs and providing companionship and having a laugh with him. The care manager is excellent, going above and beyond with his support for Dad and responding quickly and proactively to any changes in care required, of which there have been many since we started using Home Instead as Dad's health deteriorated rapidly over the last year. I can't recommend them enough.

I was recommended Home Instead by a friend of mine, I was struggling with looking after my dad as I work full time and he had just had a car accident that lead to us deciding it was time to hang his car keys up and quit driving. Dad lives in a fairly secluded spot so I knew with his recent diagnosis of dementia and the loss of his independence, he would go downhill quickly unless I got him some help and support. I contacted Home Instead as I had a pending holiday and I needed to put something in place really quickly. The manager came out to see me the day after I contacted him, he did an assessment of Dads needs and to my astonishment had the service up and running in no time at all. I didn’t know if or how long I would keep the service or if Dad would accept and be responsive to people going into his home. To my amazement, he responded really well. Six months down the line we have visits for companionship, light cleaning, shopping, doctor trips, driving trips, it’s excellent.