Anaisa Care

S122 Saxon House, 27 Duke Street, Chelmsford CM1 1HT
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9.6 8 Reviews
  • Anaisa Care, Chelmsford
Anaisa Care is an independent care provider offering personalised support to people in their own homes.

The Anaisa Care team is made up of compassionate, experienced carers who take pride in helping people live comfortably, safely, and independently. At Anaisa Care the team adapts quickly and focuses entirely on delivering the kind of care people genuinely deserve, care that’s unhurried, respectful, and centred around each person’s needs. As a private care provider, the aim is to make every interaction meaningful, supportive, and consistent.

Whether someone needs domestic help day-to-day or more regular care and support, Anaisa Care can provide the right help to make life easier. At Anaisa Care, the approach is simple, listen, understand, and deliver care with kindness and respect. The team believes in building genuine relationships, offering reliable care, and supporting clients whilst nurturing their independence.
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Care Provided by Anaisa Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £33.50
  • Weekly Live-in Care Fees: £1200 – £1600

All fees subject to assessment.

These prices are only a guideline, please contact Anaisa Care to find out the exact price for your requirements.

Contact Anaisa Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Anaisa Care to get a personalised quote.

Good to Know

Owner

  • Anaisa Services Ltd
  • Privately Owned

Person in Charge

  • Terri McKenzie (Managing Director)

Anaisa Care Reviews (8)

9.6

Anaisa Care has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years.
Over all time Anaisa Care has 8 reviews.

Overall Experience
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Date Published
  • 8
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Reviewer Connection to Anaisa Care
  • 4
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  • 1
Total of 8, showing 1-8
Review from Karen D (Daughter of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care they give to my Mum is second to none! All the caregivers are gentle, kind and patient. The manager has always gone above and beyond with last-minute help if required.
Thank you to all the team at PerCurra, we wouldn't manage without you
Reply from Terri McKenzie, Managing Director at Anaisa CareYour positive feedback is so valuable to us. We really appreciate it. Thank you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Caroline W (Niece of Client) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is very particular and isn't used to having help, but the carers are so patient with her and I'm starting to see a change in her. I've wanted to get help for her for a long time but she refused. I'm just so glad it's all working well.
Reply from Terri McKenzie, Managing Director at Anaisa CareThank you for the review. We recognise that not all clients are receptive to having support at home, and this is covered in our training program. After making a few adjustments, we're happy things are working well.
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Review from Susan S (Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so poorly that I needed someone to cook and clean for me and occasionally chat with. Percurra's carers did all that with warmth and willingness. They were always concerned about my welfare and considerate of my needs. They brightened up my day and I looked forward to seeing them. They made me
feel less lonely and encouraged me in my efforts to be independent as my health improved. I shall be calling on them again when I become ill again, which is very likely.
Best wishes to PerCurra.
Reply from Terri McKenzie, Managing Director at Anaisa CareWe're happy to receive your positive review. It was a pleasure to support you.
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Review from Jean L (Daughter of Client) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very lovely caring company. My mum is 95 and in sheltered accommodation. The carers she has met are very kind and helpful. I am very happy with PerCurra. It gives me peace of mind knowing she is being well looked after.
Reply from Terri McKenzie, Managing Director at Anaisa CareWe are so pleased to receive this feedback. Thank you!
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen M (Daughter of Client) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend PerCurra Care to anyone who is looking for care and support for a loved one. They were great at liaising with me before we were ready to start care and help us through the process. My dad was very reluctant to have any help at home, but within a very short space of time, he
was so happy to have the carers visit and said how nice they all were. They provided a range of services, from companionship, food prep, personal care and help around the house.
Percurra were able to adapt to Dad's changing needs over time and were very good at keeping us informed about his needs and any new situations. Their care meant Dad was able to stay at home for much longer than would have been possible without them, and for that, we are very grateful.
Reply from Terri McKenzie, Managing Director at Anaisa CareWe're so happy that we were able to help. We appreciate your comprehensive review.
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Review from Jan L (Daughter of Client) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very, friendly, reliable and punctual service, nothing is too much trouble. Very flexible with the shifts and any changes to it. Will do virtually anything I ask to assist and make life easier, not only for my mother but for me as well as I look after her. All the staff are lovely and feel like part
of the family.
Reply from Terri McKenzie, Managing Director at Anaisa CareWe are so delighted to be supporting your Mum, the team always speak about how much they enjoy visiting. Thank you for your positive review.
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Review from Pauline C (Mother of Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant service. The carers arrive on time, are unobtrusive, friendly and very caring. They always ask what else they can do before they leave. Cannot rate them highly enough! Thank you to the team!
Reply from Terri McKenzie, Managing Director at Anaisa CareWe are happy to receive your wonderful review. We appreciate your feedback.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Y L (Stepdaughter of Client) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff of Pecurra enough for their care and attention to my Dad. They have stayed past their contracted hours to help in a medical emergency and make him feel cared for with dignity.
Reply from Terri McKenzie, Managing Director at Anaisa CareThank you! We are delighted to be supporting your dad. We appreciate the positive review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.629)

Overview of Review Score

The Review Score of 9.6 (9.629) out of 10 for Anaisa Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Anaisa Care is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Anaisa Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 = 4.65
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Terri

Terri Craig-McKenzie

Job Title: Owner / Director Joined: 2021

Hi! I’m Terri, Owner and Director of Anaisa Care.


With over 15 years of experience in health and social care, I have extensive knowledge of the sector, and I’m dedicated to ensuring we provide the highest quality care possible. One of our core values within the organisation is that ‘we nurture your independence’ and always strive to deliver the care you deserve

Sanita

Sanita Slakota

Job Title: Recruiter Joined: 2024

Hi! I'm Sanita, I manage recruitment, compliance and retention at Percurra Chelmsford. I am an experienced shift Manager within the retail and Healthcare sectors with my specialties being recruitment, training and compliance.

I am committed to recruiting exceptional staff through innovative recruitment solutions, whilst ensuring our team achieves success and thrives.

Tanaka

Tanaka Mupanduki

Job Title: Care Coordinator Joined: 2024

Hello! I’m Tanaka, a dedicated healthcare professional with over 10 years of experience providing compassionate, patient-centred support. I excel at efficiently managing administrative tasks and collaborating with multidisciplinary teams to ensure the best outcomes for those in my care. I am passionate about making a positive difference in people’s lives, and I am committed to continuous learning and delivering high-quality care

Frequently Asked Questions about Anaisa Care

What Type of Services does Anaisa Care offer?

Anaisa Care offers Home Care.

How many Carers does Anaisa Care employ?

Anaisa Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Anaisa Care to verify any information. View our terms and conditions. Anaisa Care has an Enhanced Service - more info.