Leison Care Services

Downfield House, LLantrisant Road, Cardiff CF5 6JD
Review Us
8.5 2 Reviews
  • Leison Care Services, Cardiff
Leison Care Services provides care and support in the comfort of your own home, Leison Care Services cover South Wales and provides a range of care options fully personalised according to individual needs to adults and children over the age of 5.

Services include personal care, help with household tasks, managing medication, meal preparation, social activities and support with getting to appointments, sit calls & a chaperone service.

Leison Care Services also offers overnight care to support with toilet breaks, moving position in bed and to provide respite for family and anyone else involved in your care and support.

They follow 'What Matters To Me', meaning what matters to you matters to the team, who know the importance of you being involved and being fully in charge of your own well being wishes, goals and care preferences.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.98
  • Weekly Live-in Care Fees: from £27

We also offer 45 minute, 30 minute hour calls, sit calls sleep, socials and offer respite.


Please give us a call for a friendly, informal chat to discuss your care needs.

These prices are only a guideline, please contact Leison Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Leison Care Services Ltd

Person in charge

  • Aimee Terrar (Registered Manager & Responsible Individual )
8.5

Leison Care Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Leison Care Services has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
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Date Published
  • 2
  • 2
  • 2
  • 2
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Reviewer Connection to Leison Care Services
  • 1
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Total of 2, showing 1-2
Review from P T (Father of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous company, all the care team are kind and caring understanding and take their time.


They really do go above and beyond for your needs and preferences, and nothing is an issue to sort.


Would recommend to anyone needing support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M J (Client) assisted by family/friend published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found carers to be courteous and friendly. When my main carer was kept in hospital overnight, the morning carer told the office and someone came to provide lunch for me just as my carer came home. I am very happy with care, courtesy and time keeping.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Leison Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Leison Care Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leison Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Aimee

Aimee Terrar

Job Title: Registered Manager & Responsible Individual Joined: 2021

Aimee Terrar is the Registered Manager & Responsible Individual of LCS. Aimee has worked in the care industry for over 16 years and has a keen interest in promoting independence for people of all ages. Aimee’s wealth of experience in this field allows her to lead her team and provide a high level of person-centred, quality care. Having started working for LCS as a Healthcare Assistant in 2021, it soon became apparent what a valuable asset she would be to the organisation. She quickly took on the role of coordinating and eventually found her place as the Registered Manager in September 2022. Aimee also became the Responsible Individual in January 2025.


She continues her studies in Health and Social Care at Level 5 and thoroughly enjoys expanding her skills, and a Challenge.

Leila

Leila Spencer

Job Title: Care Coordinator Joined: 2021

Leila started as a care support worker in 2021 and then became a care coordinator in 2022. Liela is responsible for completing all Initials, reviews and Risk Assessments. She works closely with the Healthcare Assistants, as well as external agencies, to assist the team in promoting the best care for our clients.


She has a great sense of humour and is a natural caregiver. Leila has gained so much experience over the last few years, and really enjoys being part of a team delivering quality person-centred care. Leila completed her Level 3 in health and social care in January 2025 and will be extending her studies by enrolling on her Level 4 in health and social care to further her career.

Cydney

Cydney Lipscombe

Job Title: Care Coordinator Joined: 2024

Cydney has over 10 years of experience as a domiciliary care worker. She has supported individuals in their own homes with compassion and respect, including extensive work in palliative care. She had also cared for her father during his final stages, which gave her a deep personal understanding of end-of-life support.


Cydney briefly studied nursing at university before deciding to pursue a more specialised path in private ophthalmics, where she continued to provide patient-centred care. Cydney's background in frontline and palliative care has shaped her approach—empathetic, reliable, and dedicated to making a positive difference.


Cydney works as part of a team to ensure all care and support needs are compliant, and suitable cydney is also responsible for completing all Initials, reviews and Risk Assessments. She works closely with the Healthcare Assistants, as well as external agencies, to assist the team in promoting the best care for our clients.

Samantha

Samantha Watkins

Job Title: HR Joined: 2023

Sam has previously worked in social services in older people's mental health teams, where she did various roles such as duty assessments, care plan updates and care arrangements. She also worked in adult placement. Previous background includes report writing and Area Fundraising Manager for RNIB.


Sam is our lead on HR, dealing with staff compliance and dealing with new members of staff. She's also responsible for booking and arranging new and existing staff training and enjoys bringing all her previous skills into play.

Frequently Asked Questions about Leison Care Services

What Type of Services does Leison Care Services offer?

Leison Care Services offers Home Care.

How many Carers does Leison Care Services employ?

Leison Care Services employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leison Care Services to verify any information. View our terms and conditions. Leison Care Services has an Enhanced Service - more info.