Support Solutions delivers professional, person-focused domiciliary care services throughout Middlesbrough and neighbouring areas. The organisation is dedicated to enabling individuals to remain independent and secure within their own homes, providing adaptable support shaped around each person’s lifestyle, preferences and specific requirements.
The Middlesbrough-based team offers a wide spectrum of care options, ranging from brief daily check-ins to more detailed and ongoing care arrangements. Services can include help with washing, dressing and...
Care Provided by Support Solutions (Middlesbrough)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26.90 - £30.50
- Weekly Live-in Care Fees: £1,250 - £1,600
- 30 Minute Visiting Care Fees: £17 - £21
Admin Fees may apply for some payment services
Contact Support Solutions (Middlesbrough) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Support Solutions
- Private Owned
Person in charge
- Sarah Hall (Managing Director & Registered Manager)
Support Solutions (Middlesbrough) Reviews (12)
Over all time Support Solutions (Middlesbrough) has 12 reviews.
Carers are very friendly and helpful. They arrive on time and stay the allotted time, always in uniform and display their badge. The care is excellent, nothing is too much trouble. Would recommend Support Solutions.
Thank you so much, your feedback is lovely and welcomed.
They make me laugh and are kind.
How lovely to read, thank you so much. The team will be very pleased.
Every contact has been a plus factor in my daily life.
Thank you so much; as the brand owner of Support Solutions, that is so lovely to read.
Good standard of care. There were issues initially with rotas but on the whole now sorted, although still sometimes an issue with timing of the morning call, which can be a concern due to Dad's diabetes.
Very good, excellent service, always in touch and helps with problems understanding and informative. Understands health issues. They go above and beyond, especially pointing me in the right direction with other health service professionals.
My husband looked forward to the visits from the carers. He has his favourites, but they all cared for him, and sometimes they would chat about football, which he liked. I felt they were part of our extended family.
Everyone at Support Solutions is great. The staff are very caring and friendly and listen to all your requirements and needs. The people in charge listen to any new problems that occur and tailor the service accordingly. We certainly couldn’t manage to look after my mother without their help, and my mother would be lost without them, she looks forward to their visits each day.
Thank you so much; the team will be so pleased to read such good feedback.
All of the staff members are friendly and approachable, while also being professional. Mum looks forward to her twice-daily visits not only for the care provided but also for the company.
As I live an hour and an half’s drive away, and only get to see Mum on weekends, it is a great comfort to me to know that she is well looked after and happy.
Thank you for taking the time to do this for us. So pleased you are happy with the support and team.
Very efficient, dependable service with prompt regular attendance. The staff are very helpful and friendly. Excellent. Good attention to detail, very attentive to my mum's daily requirements, making her feel at ease through this difficult situation.
The staff are always courteous and very respectful of my needs and preferences. The visits are never rushed, and the staff always take time to enquire if there are any additional needs that have not been met. Overall, provided exceptional service.
Thank you for your kind words - we really appreciate it.
I have had a really good experience with the staff, very reliable. Questions were answered - no problems. Management is top class. I could not wish for better help. I would advise all my friends and relatives to use Support Solutions. I repeat well mannered and helpful staff. Could not wish for a bitter service. Thanks to all staff; well trained in all aspects. A pleasure to meet them.
Thank you for a lovely review. It is a pleasure to support you.
Very reliable, have a good understanding of myself and my partner's needs, nothing seems to be too much trouble for themselves to help in any way they can.
Thank you for taking the time to write this. W
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (9)
- Posted: Thursday 15 Aug 2024Your hard work and dedication have brought you this far, and we’re excited to see where your journey takes you next. Here's to a bright future ahead! Congratulations to our...
- Posted: Monday 05 Aug 2024We acknowledge the ongoing protests in the UK, which have arisen in response to recent issues. These events are deeply distressing, and we understand that many of our team members...
- Posted: Thursday 11 Jul 2024England in the Finals! After an incredibly tense game England have made it to the UEFA Finals! ??? Let’s come together and cheer our team to victory! Finals Match Date:...
Awards / Recognitions (1)
- Recipient: Support Solutions (Middlesbrough)Date: Thursday 09 Nov 2023
Meet the Team (1)
Sarah has over 8 years of experience in the care sector after completing 4 years studying Health and Social Care, and achieving a certificate of higher education in Working with Children and Young people. She joined Support Solutions to complete an apprenticeship in Business Administration. Following this, she joined the care team and has been at the forefront of providing quality care ever since.
Sarah also has experience in supported living and believes care should be provided on a more personal level to those individuals needing support to maintain their independence and fulfil their wishes.
Frequently Asked Questions about Support Solutions (Middlesbrough)
How many Carers does Support Solutions (Middlesbrough) employ?
Support Solutions (Middlesbrough) employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Solutions (Middlesbrough) to verify any information. View our terms and conditions. Support Solutions (Middlesbrough) has an Enhanced Service - more info.