Kind Hearts Care Company

4 Pearl Court, Woking GU21 3QZ
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9.9 23 Reviews
  • Kind Hearts Care Company, Woking
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Care Provided by Kind Hearts Care Company

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29
  • Weekly Live-in Care Fees: from £1549

These prices are only a guideline, please contact Kind Hearts Care Company to find out the exact price for your requirements.

Contact Kind Hearts Care Company to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Kind Hearts Care Company to get a personalised quote.

Good to Know

Owner

  • Kind Hearts Care Company Ltd
  • Privately Owned

Person in Charge

  • Carla White (Registered Managing Director)
Are you the Owner/Manager of Kind Hearts Care Company? View your Advertising Options

Kind Hearts Care Company Reviews (23)

9.9

Kind Hearts Care Company has a Review Score of 9.9 (9.892) out of 10, based on 11 reviews in the last 2 years.
Over all time Kind Hearts Care Company has 23 reviews.

Overall Experience
  • 23
  • 0
  • 0
  • 0
  • 0
Date Published
  • 23
  • 3
  • 3
  • 11
  • 12
Reviewer Connection to Kind Hearts Care Company
  • 7
  • 7
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Jillian F (Client) assisted by family/friend published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service from Kind Hearts Care Company. All health care assistants are outstanding. I feel they give a service that I can't fault one bit. One hundred percent care is given and I have warmed to all the friendly staff.
Reply from Carla White, Registered Managing Director at Kind Hearts Care Company
Thank you for taking the time to write such a lovely review, we are pleased you have settled in so quickly with the company and you are enjoying our visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G Y (Mother of Client) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the professional care (including good hygiene and punctuality) shown by this company. All care is tailored to fit the individual needs of my daughter and is always delivered with kindness and consideration. I am happy to leave the care of my daughter in such good hands.
Reply from Carla White, Registered Managing Director at Kind Hearts Care Company
It's lovely to hear you are confident in our team to provide safe and efficient care for your daughter and that you are safe in the knowledge she is being well cared. Thank you for your lovely review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E A (Daughter of Client) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Provides a very good service. Friendly and efficient staff.
Reply from Carla White, Registered Managing Director at Kind Hearts Care Company
Thank you for taking the time to review Kind Hearts. We are very pleased you are happy with the service we provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Kind Hearts Care Company is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Kind Hearts Care Company is calculated as follows: ( (60 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 65 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kind Hearts Care Company is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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