Network Healthcare - Care at Home North Somerset

Firstly the office staff are rude and they definitely don't see the human side of all this - it's just rules and regulations to them. Secondly they are disorganised - it took them days to do a stool test as requested. Thirdly the time windows they give for emergency care are ridiculously broad - 8am-2pm and 4pm-10pm. When someone needs the toilet and has no idea when they might come it's really stressful and of course it's highly likely there will be an accident which is an issue of human dignity. They couldn't care less. Take it or leave it. I'd rather pay my own money than have my dad sit in his own faeces thanks. But they have this area of care sown up as Sirona uses them so they do what they like.