Home Care Providers Owned by Network Healthcare Professionals Ltd

and 4pm-10pm. When someone needs the toilet and has no idea when they might come it's really stressful and of course it's highly likely there will be an accident which is an issue of human dignity. They couldn't care less. Take it or leave it. I'd rather pay my own money than have my dad sit in his own faeces thanks. But they have this area of care sown up as Sirona uses them so they do what they like.

do everything for myself apart from some assistance with dressing and leaving medication in a pot on the table and leaving.
I've phoned the office to inform them about the carer's rude and unfriendly behaviour towards me, but nothing changes.
The times the carers arrive has started getting later through the morning, and I'm left wondering if they're even going to be turning up.
I'm told that I should be getting myself sorted before they arrive and that they're not here to assist me with washing myself, etc. even though it's in my care plan.
It's such a shame as it started so well and I was pleased with my care at the start, but it has begun to go downhill.

from the beginning converse with her and that must make the job easier because she is awake and aware.

daily, on how he was doing, sometimes just to let me know that he was tucked up warm and happy in bed which was so reassuring. In the last few weeks, dad's dementia deteriorated rapidly and the advice and support they offered was invaluable. There isn't enough room here to list the individual acts of kindness shown. I will never forget these wonderful individuals (you know who you are). Thank you so much, you changed the quality of our lives, and I will always be grateful.

were highly qualified and very reliable.