1st Floor, Prideaux Court, Palace Street, Plymouth PL1 2AY
Group : Network Healthcare Professionals Ltd
Person in charge: Suzanne Ing (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Services Offered: Adult Care (18+) • Care for Children
Care Offered: Dementia • Domestic Services / Home Help • Learning Disability • Physical Disability • Sensory Impairment
Latest Care Quality Commission* Report on Network Healthcare - Care at Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Network Healthcare - Care at Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Network Healthcare - Care at Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Network Healthcare - Care at Home is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Network Healthcare - Care at Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Network Healthcare - Care at Home has a Review Score of 8 (8.000) from 1 Reviews
Review submitted from a Website Submission by Sue M (Mother of Client) on Thursday 25 May 2017. Relates to March 2017.
Network Healthcare provided an excellent service to my daughter, she enjoyed all the support workers visits and felt happy and confident in their care.
I would have no hesitation in recommending this company to anyone - they went above and beyond to support my daughter at short notice and the staff were highly qualified and very reliable.
How likely would you be to recommend Network Healthcare - Care at Home? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Other Home Care Agencies located nearby to Network Healthcare - Care at Home
