CareYourWay Devon

Little Spires, East Allington, Torquay TQ9 7QE
Review Us
9.8 90 Reviews
  • CareYourWay Devon, Torquay
CareYourWay is a family run, multi-award-winning home care agency devoted to providing the highest quality relationship-led care for vulnerable adults.

Founded in 2005, they have been at the forefront of specialised social care for over 20 years, supporting individuals to live a fulfilling and happy life within the comfort of their own homes. CareYourWay's mission is to ensure everyone receiving their care feels as if they are a part of their care community, enabling them to feel as if they can make suggestions, take part in events, and have open involvement with the way their support is delivered.

A tailor-made, bespoke service that places a person receiving support at the centre of all decision making in respect of their care. A service that is adaptable and flexible to meet all needs, which allows people to feel in control of their lives whilst receiving the necessary support to live life their way.

Care Provided by CareYourWay Devon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Sarah Sabater (CEO & Founder)
9.8

CareYourWay Devon has a Review Score of 9.8 (9.829) out of 10, based on 36 reviews in the last 2 years.
Over all time CareYourWay Devon has 90 reviews.

Overall Experience
  • 76
  • 11
  • 2
  • 0
  • 1
Date Published
  • 90
  • 14
  • 23
  • 36
  • 54
Reviewer Connection to CareYourWay Devon
  • 37
  • 23
  • 11
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 1-20
Review from S W (Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't do without the carers they make me feel safe.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M N (Wife of Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, first class, no problems.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Denis N (Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class throughout.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J G (Stepdaughter of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
CareYourWay have always cared for my step dad very well. They are all very caring.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your kind review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John B (Son of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb in every way. The only slight down mark here is that the rota slots have sometimes been a little late for convenience in the mornings. We understand there may be more urgent/less flexible cases.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. I have personally requested that the team reach out to discuss the rota slots. We really appreciate your feedback - it means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G G (Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and considerate.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H M (Client) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints, very nice carers.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We hugely appreciate it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G B (Client) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Lovely carers.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful and very kind comments - it's incredibly appreciated

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A C (Wife of Client) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are excellent, office always helpful & polite.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. It is both our pleasure and privilege to provide the care and support that we do.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M F (Wife of Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers very professional and kind.
My husband is very happy to be cared by them, he has dementia and is often very confused.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so, so much for your very kind words. It is both our privilege and pleasure to provide the support we do for your husband.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful carers, very convenient.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We deeply appreciate the kind comments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M L (Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, lovely bunch of carers.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. We deeply appreciate the kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R A (Client) assisted by family/friend published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quite satisfied carers really good.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - it means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's care was exemplary. She had consistent, fantastic carers who really championed quality of life. There was a real noticeable difference in her day to day attitude, and she really, really valued the care provided. Definitely worth to pay for quality.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your wonderful review - it is greatly appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J R (Client) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All fine, carers are great.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N B (Client) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very lucky in finding a care company as good as I have found. Nothing is too much trouble and I am always amazed at the lengths your team members are willing to go to, irrespective of time and difficulty.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen A (Daughter-in-law of Client) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely carers that attend to mum.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful comments. It's our pleasure to provide the care that we do.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J R (Client) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pretty good. Brilliant carers.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful review. It's our pleasure to provide the care that we do.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R M (Client) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers wonderful.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your heartwarming review. It means the world to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P C (Client) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
CareYourWay Devon are my lifeline and I have never had any doubt about the quality of care, staff and management. I have worked in care myself for 25 years and I know how vital the support is to anyone vulnerable! They are an excellent company in all ways!
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It is our absolute pleasure to provide the care that we do.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for CareYourWay Devon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for CareYourWay Devon is calculated as follows: ( (198 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 216 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CareYourWay Devon is based on 35 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (22)

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Meet the Team (4)

Sarah

Sarah Sabater

Job Title: Chief Executive Officer Joined: 2006

Sarah has devoted 34 years to a career in caregiving, excelling in her role and earning numerous accolades for her unwavering commitment. Her dedication has been recognized with awards such as Best Employer of Mums and Innovation & Excellence Awards.


At the heart of Sarah's work is her involvement in operational aspects, where she leads initiatives to enhance in-home care services. She is deeply invested in elevating the perception of caregiving as both an industry and a profession. Having founded and managed two successful residential care homes, Sarah realized her passion lies in-home care. Since 2006, she has been instrumental in shaping the landscape of home care, collaborating with health authorities to improve standards regionally and nationally.

Manuel

Manuel Sabater

Job Title: Director of Culture Joined: 2006

Manuel is committed to delivering exceptional care services in the local community. His goal is to establish a brand known for its credibility and reliability as an employer. Leveraging his extensive expertise in human resources, people management, and retention strategies, Manuel provides comprehensive support to his staff, fostering career advancement, empowerment, and a healthy work-life balance. As an associate member of the Chartered Institute of Professional Development (CIPD), Manuel actively pursues innovative approaches to employment practices within the caregiving sector.

Yasmine

Yasmine Sabater

Job Title: Chief Commercial Officer Joined: 2015

Yasmine serves as the Finance and Business Development Director, driven by a profound understanding of the significance of quality care. Her unwavering passion for delivering exceptional service has been a constant throughout her tenure. Leveraging her extensive business acumen, Yasmine has facilitated CareYourWay in reaching a wider audience in need of home care, offering financial assistance where necessary and supporting families across diverse care needs. Her commitment, drive, and dedication have propelled the business forward, playing a pivotal role in its success. Yasmine's unique blend of expertise brings invaluable insights to the forefront of CareYourWay's operations.

Jonathan

Jonathan Sabater

Job Title: Chief Operations Officer Joined: 2019

Jonathan's journey into the realm of caregiving was inspired by the loving care he and his family provided to his grandmother. Coming from a business background, Jonathan swiftly became an associate of the Digital Marketing Institute (DMI) and earned a higher education degree in digital marketing, accumulating years of experience in the field. As the Director of Brand & Marketing, his mission is to cultivate a strong presence for the business's home care service, passionately raising brand awareness to extend support to individuals in need of assistance at home.

Frequently Asked Questions about CareYourWay Devon

What Type of Services does CareYourWay Devon offer?

CareYourWay Devon offers Home Care.

How many Carers does CareYourWay Devon employ?

CareYourWay Devon employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay Devon to verify any information. View our terms and conditions. CareYourWay Devon has an Enhanced Service - more info.