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CareYourWay Devon

Little Spires, East Allington, Torquay TQ9 7QE
CareYourWay Devon Logo
CareYourWay Devon logo
CareYourWay Devon, Torquay
CareYourWay Devon, Torquay
CareYourWay Devon, Torquay

CareYourWay is a family run, multi-award-winning home care agency devoted to providing the highest quality relationship-led care for vulnerable adults.

Founded in 2005, they have been at the forefront of specialised social care for over 20 years, supporting individuals to live a fulfilling and happy life within the comfort of their own homes. CareYourWay's mission is to ensure everyone receiving their care feels as if they are a part of their...  

Care Provided by CareYourWay Devon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35.50
  • Weekly Live-in Care Fees: from £2,061
  • 30 Minute Visiting Care Fees: from £17.17

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

The price(s) shown are provided by the agency. Contact CareYourWay Devon for full pricing details and T&Cs.

Contact CareYourWay Devon to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sarah Sabater (CEO & Founder)

CareYourWay Devon Reviews (102)

9.9

CareYourWay Devon has a Review Score of 9.9 (9.857) out of 10, based on 42 reviews in the last 2 years. Over all time CareYourWay Devon has 102 reviews.

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Showing 102 reviews matching selected criteria
Review from H M (Client / Service User) published on 14 July 2025 Submitted via Postal Card
Overall Experience

No complaints, very nice carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We hugely appreciate it.

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Review from G B (Client / Service User) published on 10 July 2025 Submitted via Postal Card
Overall Experience

Very good. Lovely carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful and very kind comments - it's incredibly appreciated

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Review from J H (Client / Service User) published on 12 June 2025 Submitted via Postal Card
Overall Experience

Wonderful carers, very convenient.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your very kind words. We deeply appreciate the kind comments.

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Review from M L (Client / Service User) published on 12 June 2025 Submitted via Postal Card
Overall Experience

Friendly staff, lovely bunch of carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. We deeply appreciate the kind words.

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Review from R A (Client / Service User) published on 19 May 2025 Submitted via Postal Card
Overall Experience

Quite satisfied carers really good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - it means the world to us.

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Review from S B (Daughter of Client) published on 7 May 2025 Submitted via Website
Overall Experience

My mother's care was exemplary. She had consistent, fantastic carers who really championed quality of life. There was a real noticeable difference in her day to day attitude, and she really, really valued the care provided. Definitely worth to pay for quality.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for your wonderful review - it is greatly appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J R (Client / Service User) published on 28 February 2025 Submitted via Postal Card
Overall Experience

All fine, carers are great.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

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Review from N B (Client / Service User) published on 28 February 2025 Submitted via Postal Card
Overall Experience

I have been very lucky in finding a care company as good as I have found. Nothing is too much trouble and I am always amazed at the lengths your team members are willing to go to, irrespective of time and difficulty.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.

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Management
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Value for Money
Review from Karen A (Daughter-in-law of Client) published on 18 February 2025 Submitted via Postal Card
Overall Experience

Lovely carers that attend to mum.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful comments. It's our pleasure to provide the care that we do.

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Review from J R (Client / Service User) published on 18 February 2025 Submitted via Postal Card
Overall Experience

Pretty good. Brilliant carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful review. It's our pleasure to provide the care that we do.

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Management
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Review from R M (Client / Service User) published on 5 February 2025 Submitted via Postal Card
Overall Experience

All carers wonderful.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your heartwarming review. It means the world to us.

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Review from P C (Client / Service User) published on 5 February 2025 Submitted via Postal Card
Overall Experience

CareYourWay Devon are my lifeline and I have never had any doubt about the quality of care, staff and management. I have worked in care myself for 25 years and I know how vital the support is to anyone vulnerable! They are an excellent company in all ways!

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It is our absolute pleasure to provide the care that we do.

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Management
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Value for Money
Review from Robert H (Husband of Client) published on 5 February 2025 Submitted via Postal Card
Overall Experience

All of the carers have been kind, helpful competent. We have had a few problems getting used to timings. Ordinary things like conversation has been good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.

Staff
Care / Support
Management
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Value for Money
Review from Jade C (Daughter of Client) published on 23 December 2024 Submitted via Website
Overall Experience

This agency is an absolute disgrace. Their approach is to place an inappropriate carer into your home and hope they will cope. I had to complain again and again to the office when carers had no clue how to cook a simple meal, left all the meal preparation to my elderly father, didn't alert us to a painful rash my mother was suffering from, or were unable to use the hoist. In 2 months they sent 6 different carers (only 1 of which was capable) which was unsettling and difficult for my mother to adjust to, and one handover took 10 minutes and the new carer had to figure out how to work the hoist herself. I could go on and on, but worst of all was when I discovered my mother had not had her teeth brushed for 5 weeks. "Oral Care" had not been added to the list of duties provided by the office, but none of the carers questioned why and left her teeth to rot. If I hadn't been so stressed I'd have raised a formal complaint and reported them to CQC. Do your research and find another agency.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for sharing your concerns. We were very troubled to read your review, and we take any feedback regarding our services extremely seriously. However, we have conducted a thorough investigation into your claims and found that the allegations made do not align with the records and evidence we...  

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Review from N C (Daughter of Client) published on 18 December 2024 Submitted via Website
Overall Experience
CareYourWay has become an indispensable and highly valued part of the care team for my grandparents. Their team worked flawlessly alongside other healthcare professionals, always maintaining a truly person-centered approach. I can't recommend them highly enough - from their skilled and compassionate professional carers to their exceptional 24/7 on-call team, who are always available to provide support whenever needed.

In my experience, no question was ever too trivial, and no situation too complex for CareYourWay to address with care and expertise. They truly go above and beyond.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your wonderful review - it is our pleasure to provide the care that we do.

Staff
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Management
Treated with Dignity
Value for Money
Review from D G (Client / Service User) published on 10 September 2024 Submitted via Postal Card
Overall Experience

I'm entirely satisfied with the care I receive, in fact, the group of carers working in my area are as good as one could ever hope for, in short, exemplary. I have no hesitations in saying that CareYourWay have provided me with the most meticulous care and support I have yet to receive. I therefore would rate them the best by some. I believe anytime I felt the need to contact the office, I would receive a prompt and satisfactory answer. CareYourWay have provided carers with whom I have great confidence and rapport with. Resulting in the thing I have come to value most.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

We cannot express how much this made our day. Thank you so much for the wonderful words. It truly means everything to us.

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Review from C D (Client / Service User) published on 28 August 2024 Submitted via Postal Card
Overall Experience

Very helpful, lovely staff.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - it's our pleasure to provide the care that we do.

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Management
Treated with Dignity
Value for Money
Review from M A (Client / Service User) published on 2 July 2024 Submitted via Postal Card
Overall Experience

Very good staff, quite satisfied.

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Review from S W (Niece of Client) published on 13 June 2024 Submitted via Postal Card
Overall Experience

Great carers! A few changes by phone. The timing is good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your lovely review - our teams love providing the care that we do.

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Review from R M (Client / Service User) published on 31 May 2024 Submitted via Postal Card
Overall Experience

Good service. Lovely and friendly staff.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for the kind and wonderful words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 March 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (36)

News
  • Posted: Tuesday 29 Apr 2025CareYourWay is excited to announce its participation in the North West Care Roadshow at Aintree Racecourse, Liverpool, on 13th May 2025 - a particularly reflective and proud moment for the...
  • Posted: Tuesday 29 Apr 2025CareYourWay, a family-run home care service, is now open in Alton, Farnham, and Farnborough, offering warm, compassionate care to people in the comfort of their own homes. Led by Richard,...
  • Posted: Tuesday 29 Apr 2025CareYourWay is delighted to announce the grand opening of its newest office in Chichester, marking an exciting milestone in its journey to provide exceptional, person-centred care. The launch event, held...

Awards / Recognitions (22)

  • Recipient: CareYourWayDate: Friday 30 May 2025
  • Recipient: CareYourWayDate: Wednesday 25 Sep 2024
  • Recipient: CareYourWay DevonDate: Friday 06 Sep 2024

Meet the Team (4)

Sarah Sabater Job Title: Chief Executive Officer Joined: 2006
Sarah Sabater

Sarah has devoted 34 years to a career in caregiving, excelling in her role and earning numerous accolades for her unwavering commitment. Her dedication has been recognized with awards such as Best Employer of Mums and Innovation & Excellence Awards.

At the heart of Sarah's work is her involvement in operational aspects, where she leads initiatives to enhance in-home care services. She is deeply invested in elevating the perception of caregiving as both an industry and a profession. Having founded and managed two successful residential care homes, Sarah realized her passion lies in-home care. Since 2006, she has been instrumental in shaping the landscape of home care, collaborating with health authorities to improve standards regionally and nationally.

Manuel Sabater Job Title: Director of Culture Joined: 2006
Manuel Sabater

Manuel is committed to delivering exceptional care services in the local community. His goal is to establish a brand known for its credibility and reliability as an employer. Leveraging his extensive expertise in human resources, people management, and retention strategies, Manuel provides comprehensive support to his staff, fostering career advancement, empowerment, and a healthy work-life balance. As an associate member of the Chartered Institute of Professional Development (CIPD), Manuel actively pursues innovative approaches to employment practices within the caregiving sector.

Yasmine Sabater Job Title: Chief Commercial Officer Joined: 2015
Yasmine Sabater

Yasmine serves as the Finance and Business Development Director, driven by a profound understanding of the significance of quality care. Her unwavering passion for delivering exceptional service has been a constant throughout her tenure. Leveraging her extensive business acumen, Yasmine has facilitated CareYourWay in reaching a wider audience in need of home care, offering financial assistance where necessary and supporting families across diverse care needs. Her commitment, drive, and dedication have propelled the business forward, playing a pivotal role in its success. Yasmine's unique blend of expertise brings invaluable insights to the forefront of CareYourWay's operations.

Jonathan Sabater Job Title: Chief Operations Officer Joined: 2019
Jonathan Sabater

Jonathan's journey into the realm of caregiving was inspired by the loving care he and his family provided to his grandmother. Coming from a business background, Jonathan swiftly became an associate of the Digital Marketing Institute (DMI) and earned a higher education degree in digital marketing, accumulating years of experience in the field. As the Director of Brand & Marketing, his mission is to cultivate a strong presence for the business's home care service, passionately raising brand awareness to extend support to individuals in need of assistance at home.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay Devon to verify any information. View our terms and conditions. CareYourWay Devon has an Enhanced Service - more info.