CareYourWay Devon

Unfortunately, she was too demanding at night to allow the live-in carer to get enough sleep so an extra 'awake' cover was needed. This trebled the cost which made Mum very angry. This exhibited itself in even worse sleepless nights. During all this, the carers were very patient and did a wonderful job but Mum decided to try the local care home. She now appreciates the care she had in her own home.

Overall I cannot fault the service given. Not one person I came into contact with was ever other than supportive, gentle and patient, both in the early days when it was simply I have a weel to was my mother, and then in her final days when it was four visits a day. They not only looked after my mother but me as well. As my mother's mental health declined along with her physical health, she became more difficult, which they responded to with unfailing gentleness. Other plus parts - they used the same three carers until the final days, so they knew my mum well. Delays in arriving were notified. One of the owners does ad hoc care visits herself, she laughs at being told to go hang herself by Mom.

I am so grateful to them for making up for the deficiencies elsewhere in the 'system' and for making Dad's last days comfortable, safe and happy. Bless you all.

I have been really pleased with the service the company provides. People are very approachable and understanding. I think its great to have the carers stick to their full 1/2 hour and over if necessary. They have all been kind to my brother who has been ill and that includes the office staff. So i'd like to take this opportunity to thank you all.

The care that my husband and the whole family received during the last 3 weeks of his life was exceptional. We couldn't have asked for anything more. We were supported in every way and we were able to be with my husband at all times it was a very valuable time which we will never forget. Thank you so much.

Excellent service and care right from the beginning and right up to the end of my wife's life. All care was conducted professionally at all times. No job was too small. Met some very nice human beings.

We chose the Care Company to provide a care package for my father to enable him to return home for the last weeks of his life. Having contacted several agencies I was impressed by the attitude of the first person I spoke to as they were interested in my father’s needs rather than how we were intending to pay for the care.

The carers were friendly, sympathetic and skilled; they appeared to be well trained and have the necessary expertise to assure my husband and myself of their understanding. I was impressed that they took the time and trouble to get to know him as a person, his likes, dislikes and views. The carers also took time to support me. The quality of their practice ensured that his dignity was preserved up to the time of his death.

Good. Time of visits satisfactory. All carers efficient, sympathetic and caring.

Excellent and very professional care.

Generally very good with slight disruption over the Christmas period which is understandable.

Very helpful and accommodating office staff. A company I would recommend without hesitation to any person/relative needing this service.

I would recommend them to anyone, the care and kindness they showed my husband and myself and I will never forget.

My father received help with his care from The Care Company SW Ltd as he became increasingly poorly with prostate cancer over a two year period. During this time the agency provided my father with excellent care and support adapting well to his changing needs and managing to provide a continuity of care with familiar carers (who dad became very fond of) despite a house move halfway through the care period. This allowed him to live as an independent as possible in Kingsbridge area he loved until he returned to spend the final 6 weeks of his life with his family in Herefordshire aided by carers from the local St Michaels Hospice.

I would certainly use this company again if and when needed as I found my mother happy and healthy on my return.

My mother has been benefitting from The Care Company (SW) Ltd for more than two years. Without them, it would have been impossible for our mother to live in our family home where she holds all her memories. The care provided to her has always been exceptional, putting her well-being above all else. We have experienced other care companies but they were not up to standard. My admiration and respect to the carers of this company.

Domiciliary and living care. The Care Company have provided care for 6 1/2 years now, but the last 3 years have been very difficult as my mother has progressed into the Vascular Dementia severely.

The Care Company have been very supportive to us as a family and we can't thank them enough.

Without the carers I would not be able to stay in my own home. They are always pleasant and understanding, they listen to my problems and help where they can. They are punctual. Some areas need more training eg making a bed properly and basic hygiene in the kitchen.

Nothing was too much trouble and the carers always found a way to relate to my cousin who at times could be quite difficult.

The care provided is second to none. Communication is excellent. The carers are very professional and friendly.