Willow Wood Care Ltd

How wonderful that the care staff have asked if they could be allowed to visit Mum in the care home, no charge, but purely because they are carers who really care and have formed a genuine bond. We really couldn't ask for more.

Could not ask for better carers for my nan, they all go above and beyond to make sure my nan's needs are completely met. All of the care workers have been so genuine. The manager really does make sure she provides the best top-quality care.

As a family, we class ourselves as extremely lucky to have found Willow Wood Care. We were at crisis point with my Father's care needs, and the support, care and attention to detail we have received has been and continues to be second to none. We have very high standards as a family and were entering into this next phase of my Father's care with extreme caution and worry, expecting to have to make sacrifices regarding the levels of care that we were going to receive from an external supplier, but that has not been the case at all. They respect the fact that they are a visitor in your home, they listen to how things have worked in the past and offer suggestions and tips from their experience to help going forward, along with offering support for the immediate family. They have a great bedside manner and show a great deal of empathy, but most importantly they deliver without dehumanising the patient, which is very important for us as a family.

Willow Wood Care has been amazing with my husband and they have kept him out of hospital since December. He is fine with the carer and trainee, they provide excellent customer care and they are doing an excellent job with my husband.