Southview Home Care

London House, Fore Street, Holsworthy EX22 6EB
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8.0 1 Review
  • Southview Home Care, Holsworthy
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £29

We also do 30 mins and 45 mins care at a reduced rate.

These prices are only a guideline, please contact Southview Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Southview Home Care Ltd

Person in charge

  • Pauline Mctoal (Manager)
Are you the Owner/Manager of Southview Home Care? View your Advertising Options

Southview Home Care Reviews (1)

8.0

Southview Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Southview Home Care has 1 review.

Overall Experience
  • 1
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Date Published
  • 1
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Reviewer Connection to Southview Home Care
  • 1
Total of 1, showing 1-1
Review from K W (Son of Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southview has looked after my mum for over a year. she was really struggling and found the support and kindness of the carers really helped her through her cancer treatment. Mum found the carers to be helpful and really listen to what her needs were. Unfortunately mum died but even after her death the
carers have stayed in contact and supported us as a family. Southview is a great company that really cares for not only their clients but their families too. I would highly recommend this care company to anyone who needs support.
Reply from Pauline McToal, Manager at Southview Home Care

Thank you so much for your review, We are glad we helped, she was a lovely lady who will be missed by everyone at Southview.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Southview Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Southview Home Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Southview Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Southview Home Care

What Type of Services does Southview Home Care offer?

Southview Home Care offers Home Care.

How many Carers does Southview Home Care employ?

Southview Home Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Southview Home Care to verify any information. View our terms and conditions. Southview Home Care has an Basic Service - more info.