





Caremark is an award-winning home care provider with local offices in Hounslow, Feltham, and Chiswick. The team offer high-quality care and support to individuals in the comfort and familiarity of their own homes.
They proudly serve the Hounslow Borough, including the areas of Chiswick, Hounslow, Isleworth, Feltham, Osterley, Whitton, and Hanworth.
At Caremark, they believe everyone should have the opportunity to live independently in their own home, with the right support to...
Care Provided by Caremark Hounslow
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £31.89 - £31.89
- Weekly Live-in Care Fees: £1,400 - £1,400
- 30 Minute Visiting Care Fees: £20.75 - £20.75
Night Shift & any shifts over 6 hours duration will be charged at - £25.00 per hour
Contact Caremark Hounslow to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Shipra Mehta (Manager)
Caremark Hounslow Reviews (18)
Caremark Hounslow has a Review Score of 9.6 (9.607) out of 10, based on 9 reviews in the last 2 years.
Over all time Caremark Hounslow has 18 reviews.
Harkirat has been with Aayush for almost 3 years. She has been excellent throughout, understanding his needs and efficiently managing him even during the most difficult and challenging times. I feel extremely comfortable and secure when Aayush is with Harkirat. She is always been very respectful and far exceeded my expectations. Aayush is alway ahppy and looks forward to her either at home or going out on a trip with her. Last but not least Aayush thouroughly enjoys the meals Harkirat cooks for Aayush.
Harkirat truly embodies the values we strive for at Caremark Hounslow-providing compassionate, reliable,...
Shalini is always kind and patient with my son and takes great care of him. My son (Aras) is very happy with her as she understands his needs and commitment with him so well. We are truly grateful for her kindness, dedication and the effort she puts into supporting Aras.
At Caremark Hounslow, we...
Kushal has been very good in terms of his service and learning how to gt along with the client. He has adapted his technique accordingly to what needs to be done in order to satisfy the client. Very happy with the service he has been providing.
Were so pleased to hear that youre happy with the service Kushal has been providing. Its wonderful to know that he has taken the time to build a positive relationship with the client and adapt his approach to meet their individual needs. Providing person-centred care and continually learning how...
Great experience with Kushal - he is amazing with my son. Very patient, understands the situation.
Were delighted to hear that youve had such a great experience with Kushal. He truly embodies the values we stand for at Caremark Hounslow being patient, understanding, and compassionate in every situation. It means a great deal to us to know that he has made such a positive difference in your sons care.
Our regular carers have been kind, supportive and helpful. They have built a good rapport with both our children supported by the agency. We trust them with the personal assistance they provide and an invaluable part of our family support. Caremark have always been responsive to our requests for any changes and appreciate the selected carers for being a good match for the needs of our children.
Thank you for such a thoughtful and positive review. We at Caremark Hounslow delighted to hear that our carers have been kind, supportive, and have built strong rapport with your children. Trust is incredibly important, especially when it comes to personal assistance, and we're honoured to be an...
All good, carer does their job properly. They listen. They know how to do their job.
We're pleased to hear that you're happy with the care provided and that the carer listens well and carries out their role professionally. Knowing that our carers are meeting expectations and doing their job properly is very important to us.
Your comments will be shared with the team at Caremark Hounslow. Thank you for taking the time to leave a review.
We are very satisfied by the care service provided by the carer. He is very attentive, responds to the needs of our son and responds appropriately. He is always punctual and well-dressed. His communication with our son is excellent and he's therefore developed a very good relationship with him built on trust. No issues identified with the carer.
Thank you very much for taking the time to share such positive feedback.
We are delighted to hear that you are very satisfied with the care provided and that the carer has been attentive, punctual, professional, and responsive to your son's needs. Building a trusting relationship and maintaining...
Overall have good experience no issue at all. The staff are kind, caring and punctual. The office respond to calls whenever I get in touch and trying provide carer even in short notice. My son enjoys going out with his carer.
Thank you so much for your positive feedback. We are delighted to hear that you have had a good experience with our service and that our staff have been kind, caring, and punctual. It's wonderful to know that your son enjoys going out with his carer and that our office team has been able to support...
Carers are doing good, kind and helpful. Takes my son for community and he enjoys going out. Overall, everything is fine.
We at Caremark Hounslow truly appreciate...
We have had the same carer for the last four months and she is just wonderful. She understood our son from the moment they met and they have a lovely relationship. Our carer has become part of the family. When our carer went on holiday, Caremark were very proactive in finding us a replacement.
Thanks for your kind words and would surely pass on your message to the carer who has been really good with your son.
I am really delighted with the excellent care that my son received from Caremark Hounslow. Care team were reliable, kind, very caring and office staff were always happy to listen to any concerns and offer help. Office advises us if carers are delayed for any reason. I would have no hesitation in recommending this company to anyone needing first-rate care in their own home.
Thank you for your positive feedback and hopefully will continue to provide a service as per your expectations.
Had a very satisfying service for my brother from Caremark (Hounslow) branch. Had permanent carers who were empathetic and kind. The supervisor visited regularly to make sure we were getting the correct service. I would like to thank the whole team for making sure that my brother received good care.
Thanks for your feedback, we really appreciate your kind words, this motivates us to provide good and safe service.
As a family, we could not have picked a better care provider for our son. The carer caring for our son was excellent and always treated him with so much love, dignity and compassion. Everyone I dealt with in the office etc. was great. I would highly recommend this service.
Thank you P for your kind and encouraging words.
We are all incredibly grateful to the Caremark team. Dad loves you all. Also, thank you to the office team who are always so kind and helpful when I call. Has made a huge difference to his life and he feels he wouldn’t be alive if carers didn’t visit.
Kind Regards,
Caremark Hounslow team.
We would like to thank Caremark (Hounslow) care team for the excellent service provided to my brother. Carers are very friendly, experienced and would highly recommend them. He had a good connection with carers, he looks forward to his visits.
Regards, Swati.
Started care service for my wife through Caremark (Hounslow) last year after having not too good experience through another care provider and so far care provided has been very good. All carers are very professional and pleasant.
Thank you for such a positive review. Really appreciate it.
Used Caremark Hounslow services for my son, who is autistic to take him to day and activities centres. Carers are extremely kind and are capable to handle all situations, communication with us has been great. Would recommend to anyone who is looking for a local-based, good care provider.
Thanks, Anthon,y for your kind words. Your comments will certainly encourage us to provide excellent service in the community.
All the staff of Caremark (Hounslow) are highly dedicated to the service they provide with friendly-professional behaviour towards the client to ensure they require the best of everything. We have been receiving such a reliable and efficient management, the carers who visit are trained, experienced and the other staff are helpful in every manner. Caremark is brilliant in every way they provide care, we always look forward to the time when the carer comes in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Hounslow.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (6)
My experience ranges from teaching to insurance and I have been recently working for NHS 111 emergency and urgent care services.
The lack of professional healthcare has become a growing concern in the UK and has put our elderly adults at risk. Having ageing parents and their growing need for care has inspired and motivated me to do my bit for the society we live in.
Hence I and my closest friend Ms Swati Bagwe decided to set aside our jobs and tie-up with a very reliable and professional Caremark franchise. Through our professional and personal experience of the care system, we believe that the quality offered by Caremark (Richmond) would set us apart from all other providers. By opening Caremark (Richmond), we wanted to enable those people to spend time as a family member and not just as a carer. By looking after our customers like members of our own family, we allow their family members to enjoy time with their loved one whilst we take the pressure and demands of caring away from them if they so choose. By placing their trust in us, customers and their loved ones can have the confidence to enjoy a more independent lifestyle in the comfort of their own home.
“I am passionate about quality and ensuring that the individuals that we support receive the best possible service. I believe that we have a long-term commitment to providing personalised support which is meaningful to individuals, enabling them the opportunities to achieve the quality of life that they deserve”.
I have a degree in clinical engineering and have been working as an underwriter for medical insurance. I have had a first-hand experience caring for my ageing father. His constant struggle to remember things and communicate with people has been a worry to both me and my family. Hence I and my long-term friend Ms Shipra Mehta decided to do something for others suffering from a similar condition. We have taken the franchise of a very reputable company like Caremark to deliver a professional, friendly and caring service to suit everyone’s needs. Since our shared visions and goals are the same, we put in our honest efforts to bring about a change in people’s lives. We look forward to being at your service whenever you need us.
Myself and my team are passionate about ensuring people have choice and control over their lives and delivering high-quality care and support. We are committed to supporting Clients to continue to live fulfilled lives with dignity and independence and to be participating members of their own communities.
Kelly joined us as a Care 7 Support Worker in 2022. In just two years, she has progressed to the role of Field Care Supervisor—a testament to her dedication, professionalism, and passion for care. Kelly consistently goes above and beyond for everyone she encounters. She is hardworking and continually seeks ways to improve her clients' daily lives, offering innovative solutions and unwavering support.
Her compassionate nature, strong leadership skills, and attention to detail have made her an invaluable member of our team. Kelly builds meaningful relationships with both clients and colleagues, earning their trust and respect. She approaches every challenge with a positive attitude and a solution-focused mindset, always striving for excellence in everything she does.
We are incredibly proud to have Kelly as part of our team and look forward to seeing her continued growth and success in the years to come.
Sally Rayner joined us in 2015 as a Care & Support Worker where she quickly excelled with the Care Certificate completed along with first hand field experience. Sally soon worked her way up to a Senior Carer and due to Sally's excellent understanding and commitment to quality care for our clients, we quickly recognised her potential, promoting Sally to the role of Field Care Supervisor.
Since joining Caremark Richmond and Hounslow in 2018, Shalini has consistently demonstrated exceptional qualities as a carer. With a natural ability to connect with and support individuals, she has excelled in providing care to those with complex needs, earning the trust and admiration of clients and colleagues alike.
Shalini’s dedication, expertise, and passion for helping others have propelled her career forward, and she now takes on the role of Quality Assessor with Caremark Richmond and Hounslow. In this position, she continues her commitment to making a meaningful difference in people’s lives, ensuring the highest standards of care are delivered to those who need it most.
Shalini is delighted to embrace this new chapter, combining her extensive experience with her deep sense of compassion to enhance the lives of the individuals and families she serves.
I always loved to spend time with different aspects of people and that is what made me stand here. In my role as recruitment/trainer, I will develop my skills further and help train new staff with my own better understanding which I received from my well-qualified, experienced staff and colleagues.
“Joining Caremark was the right move at a right time. Myself and my team are determined to provide passionate care to our beloved clients”.
Frequently Asked Questions about Caremark Hounslow
How many Carers does Caremark Hounslow employ?
Caremark Hounslow employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Hounslow to verify any information. View our terms and conditions. Caremark Hounslow has an Enhanced Service - more info.