PerCurra North East Surrey

My dear mum was in her 90s and very vulnerable. The care she received at her most vulnerable was outstanding! Her carers while remaining professional at all times, became trusted confidantes and friends. No matter how busy they were they always gave my mum their undivided attention and care. Because of them and her family my mum's end of life was filled with love and caring. I cannot thank them enough for all they did for our mum.

We have used this company for my Mum, since April 23, until the present time. I would highly recommend this particular branch of Percurra, as the carers have been absolutely wonderful to her. They have become like friends to Mum, whilst maintaining a professional and very caring attitude. They have also been very flexible when we have needed to change the rota for whatever reason. They have provided excellent care for Mum and have gone above and beyond when the occasion has arisen. Having these ladies visit Mum is the best decision we have made on her behalf. Mum enjoys having them come to visit and always looks forward to seeing them. For the most part, there has been continuity of care which means that Mum has built a good rapport with her regular carer. If there needs to be a change, for example the main carer is on holiday, Mum always receives a good replacement. Mum is happy and that makes me happy!

We needed an evening carer to provide an evening meal for Joe our 93 year old family member. We had not had a very good experience from the last two companies that we used. However PurCurra stepped in and provided exactly what we needed. The team are kind and professional with excellent communication with us and with Joe. As Joe's circumstances are changing, PerCurra has been very supportive and helpful and willing to be flexible as much as they can to help us and Joe. We are very grateful.

All the carers are very kind and compassionate. They are punctual, very professional and truly understand the needs of my parents. I would 100% recommend them. Our family are so grateful for all the care they provide.

My late mother engaged the services PerCurra North East Surrey . From the beginning My late mother spoke highly of Sally and Joanne, they and their staff became her friends, my mother called them her Angels. I felt reassured that my mother was receiving the package of care she wanted, but the owners and carers would often go above and beyond in their care for my mother. During the last months of her life(September 2024)her care needs changed and Sally, Joanna and the carers adapted their care delivery to meet the changing and at times challenging needs. It was a very special time allowing my late mother have the dignity and love as well as care at the end of her life. It felt like a real partnership and with our family we formed strong bonds with Sally Joanne and the girls. I am grateful for the love and care they showed my mother and us. It is that fine balance of professionalism and empathy that shone through. We recommend them