Your TL Homecare

20b Triumph Way, Woburn Road Industrial Estate, Kempston, Bedford MK42 7QB
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3 Reviews
  • Your TL Homecare, Bedford
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Care Provided by Your TL Homecare

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Your TL Homecare Ltd
  • Privately Owned

Person in Charge

  • Kelly Cockerill (Manager)
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Your TL Homecare Reviews (3)

Over all time Your TL Homecare has 3 reviews.

Overall Experience
  • 3
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Date Published
  • 3
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  • 3
Reviewer Connection to Your TL Homecare
  • 1
  • 1
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Total of 3, showing 1-3
Review from K P (Mother of Client) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are lovely. The carers are great and they’re always friendly and polite. My son has built a good friendship with them. My son enjoys going on different activities each week and he is always so happy when he returns. I feel like they always provide safe and adequate care for him.
I was
very nervous about using carers to provide respite for my son due to his disabilities and having some challenging experiences in the past. Your TL Homecare has reassured me that I can trust my son to be cared for by their staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Angela B (Sister of Client) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Your TL Homecare; I was answered by the manager, and from the moment of the initial first contact, I felt reassured about my sisters care. From the assessment to the first call, the manager was on hand to answer any questions that we had. The carers are always cheerful and caring. They have
gotten to know my sister and us as a family, are always polite and show respect and dignity though out all care visits. I would highly recommend the manager and her team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peter A (Son of Client) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have recently started to use Your TL Homecare, and we have found them to be a 'young' and 'vibrant' care agency, with some 'lovely' carers! They have demonstrated both an 'eagerness' to please, and that 'hunger' and 'desire' to both 'succeed' and 'develop' their business! You won't be disappointed!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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