Ivy Homecare Ltd

Unit 402, Victory Business Center, Somers Road North, Portsmouth PO1 1PJ
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9.6 11 Reviews
  • Ivy Homecare Ltd, Portsmouth
Ivy Homecare covers a wide range of care and support work services for anyone that needs additional support to live comfortably and safely in their home.

Ivy Homecare assists clients to maintain their unique lifestyles whilst giving their families peace of mind as their loved ones are being cared for by a professional team.

The team supports in looking after after people with health conditions.

Age is not a barrier and the team works with any person aged 18 years and over.
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Care Provided by Ivy Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £35
  • Weekly Live-in Care Fees: £1500 – £2000

Dependant on individual needs.
We charge from as little as 30 minutes to as long as 24 hours.

These prices are only a guideline, please contact Ivy Homecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ivy Homecare Ltd

Person in Charge

  • Sheila Jingo (Registered Manager)

Ivy Homecare Ltd Reviews (11)

9.6

Ivy Homecare Ltd has a Review Score of 9.6 (9.556) out of 10, based on 8 reviews in the last 2 years.
Over all time Ivy Homecare Ltd has 11 reviews.

Overall Experience
  • 9
  • 2
  • 0
  • 0
  • 0
Date Published
  • 11
  • 2
  • 4
  • 8
  • 3
Reviewer Connection to Ivy Homecare Ltd
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 11, showing 1-11
Review from Laurence H (Husband of Client) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with carers, very friendly and helpful. Had timing issues to begin with but have got better now.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Thank you, Laurence, for your thoughtful feedback. We're so pleased to hear that our carers have been friendly and helpful. That's exactly the spirit we aim to uphold. We also appreciate your patience…read more
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Review from D H (Partner of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has used the services provided by Ivy Homecare for over 2 months now.
It can be very daunting to have to accept care help when you've always been independent but the carers have been remarkable; my friend feels very at ease now, the care and attention from the carers has been exemplary.
The company has shown to be accommodating, helpful and responsive.
As an ex carer myself, I found this company's standards to be of exceptional high quality and would have no hesitation in recommending them.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Thank you so much for your kind and thoughtful feedback. We understand how difficult it can be to accept support after a life of independence, and we're truly honoured that your friend feels at ease…read more
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Review from Tracy L (Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Ivy Homecare are so kind, caring and dedicated to their profession. Our mum has needed support since leaving hospital and all the staff have been wonderful, they are rays of light each and every one of them. We have seen our mum become stronger and back to her happy self which is attributed
to the wonderful care she has received.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Many thanks for your kind words. I am glad that we could help your wonderful mum. It is a pleasure.
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Review from A B (Niece of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team were amazing. They provided brilliant care for my aunt during her time of need until she sadly passed away. I really can't thank them enough.
I am truly grateful for everything they did for her.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Many thanks for your kind words with regard to the care, that the Ivy Homecare team provided to your lovely aunt. Your aunt was an amazing lady and was our honour to have supported her.
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Review from Joanna K (Client) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressive first impressions from the management side. Pleasant, friendly and professional. The carers continued with these qualities throughout the short-term period I had the carers for. Highly recommended.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Thank you for taking the time to write a review. We are very delighted to hear that you were pleased with our manager, the carers and the care you received.
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Review from D R (Client) assisted by family/friend published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can honestly say that the carers and care I have received in the last 3 weeks has been fantastic, the carers are a happy bunch and nothing is too much for them, always have a laugh and joke. I wouldn't hesitate to recommend to others.
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Review from Gary A (Son of Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were always impressed with the patience, care and skill with which the carers looked after my mum. My mum had increasingly difficult needs and it is only with the great support and professionalism of the care team that she was able to stay as long as she did in her flat. This was of enormous importance
to her and we will always be thankful to the manager and the whole team for making this possible.
Reply from Sheila Jingo, Registered Manager at Ivy Homecare Ltd
Many thanks for your kind comments. It is very much appreciated, and we are wishing your mom the very best for the future.
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Review from L S (Daughter of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers were reliable and flexible, if I gave enough notice I was able to cancel visits without being charged. The job of a carer isn’t an easy one, I think that you need to be very specific about the things that you want and need the person to do. The carers from Ivy Home Services did their best
but I did feel that they needed a lot of direction.
Reply from Sheila Jingo, Registered Manager. at Ivy Homecare Ltd
Thank you so much for such a lovely review. It was a pleasure getting to know you all and hopefully putting your mother's mind at ease. Take care.
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Review from A M (Daughter of Client) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care providers are very efficient and helpful. They are patient, cheerful and deal very well with my father.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
It is my pleasure to support your father, thank you very much.
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Review from Julie C (Daughter of Client) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Ivy Home Care has been exceptional. The kindness, care and consideration that has been shown to our mum have been beyond compare and we could not thank our mum's carers enough. It's hard having strangers in but these carers have shown love which has been responded to by our mum.
Thank you.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Thank you, Julie, and all your family. It was my team's pleasure working with you.
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Review from M P (Client) assisted by family/friend published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ivy Home Care are good at the jobs they do. Very polite, on time and they respect the clients. They always ask if anything else needs doing before leaving.
Reply from Sheila Jingo, Owner at Ivy Homecare Ltd
Thank you Kindly. Your review is very important to me.
Sheila Jingo
Managing Director
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Ivy Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Ivy Homecare Ltd is calculated as follows: ( (35 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ivy Homecare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Sheila

Sheila Jingo

Job Title: Director

I am a Registered General Nurse Manager who has gone on to study other areas including;
Foundation in Mental Health, Advanced Clinical skills assessments and management for adult care.
With years of nursing experience working for the NHS and private health care providers, it was while I was working that I saw the gap for good quality home care, supported by nursing care in the comfort of a client’s own home.

Frequently Asked Questions about Ivy Homecare Ltd

What Type of Services does Ivy Homecare Ltd offer?

Ivy Homecare Ltd offers Home Care.

How many Carers does Ivy Homecare Ltd employ?

Ivy Homecare Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ivy Homecare Ltd to verify any information. View our terms and conditions. Ivy Homecare Ltd has an Enhanced Service - more info.