Sylvian Care Swindon

I had the misfortune to have contracted DermaMyositis in January this year and when I was first discharged from the hospital I was given carers, the first company were atrocious and I managed to change my provider which is now Sylvian based in Swindon and I can not praise them highly enough, from the very first meeting they put me at ease and listened to my needs and made me feel like a human being again, they treat me with nothing but respect never rush me and are my angels just at a time when I needed them most of all.There isn't anyone that I can highlight as they are all amazing but if I had to choose it would be a young lady called Mel she just oozes care and professionalism never in a rush and really goes the extra mile, I cannot praise the company highly enough and would recommend Sylvian to anyone else in my area.

"The care staff looking after my dad are truly exceptional. They are kind, patient, and consistently professional, and they have a wonderful way of making him feel calm, safe, and respected. Knowing he is cared for by such compassionate people gives our family enormous peace of mind. We are deeply grateful for the dedication and kindness they show every day."

A star

Sylvian Care has been caring for my mother since December 2025 - they have been brilliant compared to previous care company who were looking after her. The staff are attentive, talkative and most importantly understanding of my mother's complex needs. The report each individual carer writes after their visit provides an excellent overview of what has been done and my mother's physical and emotional wellbeing. We are extremely happy with the excellent service they continue to provide.

I am so impressed with the care, I have recommended them to another person, who has now booked Sylvian for their relative too. I will continue to recommend them to anyone who needs carers for their loved ones.

A small, well organised, friendly team that I would 100% recommend.

The office staff are also very kind and helpful and do their very best to accommodate any further help and support when needed even at short notice.

The staff arrived at the time arranged they helped with getting him washed and giving him his breakfast they also helped getting him dressed and in the evening helped my dad get into bed .This was very helpful for my dad. We are happy with the service that was provided and would have Sylvian care again

My sons care agency have listened to his needs and worked with any ongoing changes in his requirements. They have provided consistency in care with the same familiar carer and ensured they are aware of his needs, routines, likes and dislikes. We appreciate the annual reviews, the app showing details of care and visits and the understanding shown of the pressures both the service user and their family can sometimes be under.

It is the small things that counts, asking before doing, having a conversation with me and showing interest.

We use Sylvian care to look after my nan who is 93 & has dementia plus mobility issues. Sylvian cae have been great with keeping up with all my requests to ensure Nan gets the best care possible & that she is supported wherever needed. The staff are all very friendly to Nan & carry out each task to make Nan feel safe & at ease, Jodie has been lovely as we have been quite demanding in what Nan needs & over the course of time they have been with Nan alot of things have changed but there is never a problem. Wonderful care company & recommended.

They made my wife's last days as comfortable as possible and I will always be grateful to them.

I used this company as an ad hoc to cover weekend care for my mother. From the start they went out of their way to accommodate our needs. The staff were very professional friendly and kind when caring for Mum. I would not hesitate to call them again and I would highly recommend them.

The management team are responsive and always call if they think we as a family need to be aware of anything. We are very grateful to the team for their ongoing support and care

The work is always achieved with a smile and the office organisation is a excellent with communication & priority.

The management team have been particularly helpful and understanding. I live some distance from my parents and cannot see them regularly and they keep me informed of their needs and are always willing to answer any questions that I have.

They were able to offer support with meals, medications, and personal care. They were able to spend time talking to my mum, helping to keep her company.

Sylvian Care Swindon has been a lifesaver for me, with their professional care team who help my father who has dementia/Alzheimer's in the mornings and evenings it gives me peace of mind knowing that he is in good hands and being cared for. All the while keeping his dignity which helps maintain what bond I have with him in his diminished capacity with dementia. I have been with Sylvian Care Swindon for a couple of years now and would recommend them, especially the management team who have a unique quality about them in regards to whatever question or query regarding my father's care I have, it was handled in a warm, compassionate manner and understanding, I felt at ease with the overall care package and can trust Sylvian Care Swindon team to do their job well. They are very flexible in accommodating my respite time with prior notice given which is a godsend to me to have time out for myself as I care well for my dad.