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District Healthcare has a Review Score of 8.7 (8.731) out of 10, based on 5 reviews in the last 2 years.
Over all time District Healthcare has 5 reviews.
5.0 out of 5
5.0 out of 5
Thank you for your great review of your experience with our care service. We’ve passed your kind words on to our team. Our team are passionate about providing all of our clients and their relatives with outstanding experiences. Your mum was a pleasure to support and will be fondly remembered throughout our whole team.
5.0 out of 5
Thank you for your kind review of your experience with our care service. We’ve passed your kind words on to our team. Our team are passionate about providing all of our clients and their relatives with outstanding experiences. It is always a priority for us to support all clients and their immediate network, We are really pleased to hear how our approach supported you as a family. It was a pleasure to care for your dad and I know the team very much enjoyed visiting and making a difference. I would also like to take the time to thank you as a family for accepting the care team and providing them with endless cakes and chocolate! It really makes a difference and I know you will be missed. Thank you again, we wish you as a family and your father all the best going forward.
5.0 out of 5
Thank you for leaving us such a wonderful review. We are pleased to hear that felt your grandmother had an amazing experience whilst with us; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Your Grandmother was a pleasure to care for, I know the team will always hold very fond memories.
Thank you for your kind words.
1.0 out of 5
Thank you for taking the time to leave a review. Feedback is always welcome and a critical process to enable us to always strive to improve.
In this instance, I must assume there is an element of confusion as ample notice was given with an additional extension of 4 weeks where we continued to attend. During this period you agreed to have later calls where necessary to ensure you received your care. We worked closely with the local authority and kept you fully aware of any changes.
Should you wish to discuss further I will be more than happy to share our communications audits with you to resolve any concerns you may have.
Thank you again for sharing your ''experience''.
The Review Score of 8.7 (8.731) out of 10 for District Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for District Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact District Healthcare to verify any information. View our terms and conditions. District Healthcare has an Basic Service - more info.
