District Healthcare

If you're considering a care company for your loved ones then I highly recommend District. The level of care my mum received from the carers was exceptional and at times they would go the extra mile. The management team are on call all the time and are available for any queries or concerns. My mum sadly passed away, but they were with her and my family right up to the end. I have experienced a variety of care providers and have worked in the care sector as well and there are what should I say less favourable ones to be used or work for. Couldn't thank them enough for helping me with my mum if she could she would have thanked you.

My mum was very much against having carers in her home, but after being discharged from hospital, my sister and I knew we needed help with Mum. We persuaded Mum to give it a chance. Along came District Healthcare, they listened to us as a family and to Mum and her needs. From management down to the carers, they were all amazing! Mum had a special team of carers, she saw the same few throughout. The carers got to know Mum very well and Mum actually looked forward to their visits. Mum trusted them and their honesty. Her needs changed as she became more poorly but her care team adapted appropriately. Mum's carers had a special place in her heart, something we never thought would happen. Unfortunately, Mum passed away but I know Mum would want us to say a massive thanks to you all who cared for her, nothing was too much trouble, you always remained professional, thoughtful, caring and compassionate. Thank you too from us as a family, you are all Angels.

District Healthcare visited my dad (who has vascular dementia and Alzheimer’s) twice a day for almost a year. The care, support and reliability they have supplied cannot be faulted, the carers have been amazing with our dad. During this difficult time, Dad was made to feel at ease with the carers and even looked forward to seeing them which was a lovely surprise for us as Dad wasn’t doing well with strangers. This is testament to their ability to make clients feel very comfortable on their visits. We will very much miss seeing the team as over this past year they have become like an extended family. My sister and I cannot thank District Healthcare enough for the care and compassion they have shown our family. We would highly recommend their services. Thank you Manager and team.

The management team were always in contact, even when my gran passed the manager came over to support the carers and us as a family. We never liked the thought of care as you do hear some horror stories. This company not only gave us the reassurance that our gran was being looked after, they also restored our faith that there are good companies out there. Not only have we lost our gran, we have also lost what we would consider friends and angels.

They turn up late every day then they pulled out of providing my care package one evening, leaving me with no care going forward, despite promising when they handed the package back that they would continue to provide care until a new provider was found.