A2Z Homecare

Unit 6, Fisher's Industrial Estate, Wiggenhall Road, Watford WD18 0FN
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9.8 28 Reviews
  • A2Z Homecare, Watford
A2Z Homecare Services is a leading provider of Home Care/Domiciliary services in Hertfordshire, Hillingdon and Harrow. All services are tailored to individual needs, none too big or too small.
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Care Provided by A2Z Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23
  • Weekly Live-in Care Fees: from £1650

Please contact us for more information.

These prices are only a guideline, please contact A2Z Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • A2Z Home Care Services Ltd

Person in Charge

  • Graham Boswell (Registered Manager)

A2Z Homecare Reviews (28)

9.8

A2Z Homecare has a Review Score of 9.8 (9.811) out of 10, based on 15 reviews in the last 2 years.
Over all time A2Z Homecare has 28 reviews.

Overall Experience
  • 25
  • 2
  • 1
  • 0
  • 0
Date Published
  • 28
  • 4
  • 10
  • 15
  • 13
Reviewer Connection to A2Z Homecare
  • 9
  • 7
  • 5
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Clive G (Client) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our carer was always polite and was eager to fit in with our way of doing things. He always explained what he was asking us to do and would then do it our way. This type of listening kindness we felt was a very good way to deal with people. Added to this he was willing to help with minor tasks which
some may consider to be outside the scope of terms of normal service. We would be pleased to use his services again.
Reply from Graham Boswell, Manager at A2Z Homecare
Thankyou for taking the time to review us. It was a pleasure to help such lovely people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T C (Daughter of Client) published on 16 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first meeting with the manager we have received exceptional care, consideration, an understanding and respect for my father's needs and our concern for him as his family, listening and understanding all the time, and with a very personal and hands-on, professional approach to caring for him.
The manager is completely dedicated to ensuring that his service promotes the best quality of life for his clients and shows the most kind and caring attitude to my father, and gives us the sense of trust in his service that is extremely hard to find. Thank you so much for coming into our lives at this time for my father.
Reply from Graham Boswell, Manager at A2Z Homecare
Thank you for your review. It's a pleasure to help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anne H (Client) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home care very good, very helpful. Always asks if can do extra to help me. would recommend to anyone.
Reply from Graham Boswell, Manager at A2Z Homecare
Thanks for taking the time to let us know your thoughts on our services. It's a pleasure to help you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N B (Daughter of Client) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since we started with A2Z a few weeks ago there has been a noticeable difference in our dad and all for the better. The care and understanding provided is wonderful and only wish we had found A2Z sooner. We cannot thank you enough for your care, thoughtfulness and help.
Reply from Graham Boswell, Manager at A2Z Homecare
Thanks for your kind words. It's a pleasure to help care for your dad.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane S (Niece of Client) published on 6 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend A2Z Homecare if you are searching endlessly to find a reliable, trustworthy and caring company to look after your loved one. I have used home care companies for over sixteen years when I have needed help with my uncle and I can honestly say this is the best company I have ever used.
They actually care! They have gone above and beyond with the help they have given me not only with the care for my uncle (who can be very demanding and difficult at times) but also with the support the manager gives me (I have never had that from a home care before). With the personal touches the manager provides (the call to catch up on things and to see how I am) I feel I can really open up with the manager and he understands what I am also going through and doesn’t judge me. I totally trust A2Z with the care of my uncle and have no worries in just leaving them to get on to do what needs doing. I can honestly say this is not just a job for the manager, he cares and supports all involved!
Reply from Graham Boswell, Manager at A2Z Homecare
Thank you for your kind words. I am so glad to hear that you are very pleased with the service that we provide your relative. It is a pleasure to help you and your relative.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C C (Wife of Client) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care.
Reply from Graham Boswell, Manager at A2Z Homecare
Many thanks for your review. I'm really pleased that you are happy with our care services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Son of Client) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager has understood our needs very quickly and is providing excellent and professional care support. He always arrives on time and is thorough in the work he does. He also uses his significant experience to suggest ways to improve the total quality of care provided.
Reply from Graham Boswell, Manager at A2Z Homecare
Thank you for taking the time to give your review. We are glad that you are pleased with the service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nilesh C (Son of Client) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service, punctual, reliable, trustworthy, presentable, and personal care carried out with dignity and cleanliness, carer soft-spoken with politeness and very communicative, fun to share time with.
Reply from Graham Boswell, Manager at A2Z Homecare
Many thanks for your review. We are pleased to hear that you are very happy with the care service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for A2Z Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for A2Z Homecare is calculated as follows: ( (76 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 90 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for A2Z Homecare is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Graham

Graham Boswell

Job Title: Registered Manager Joined: 2021

I have worked in the adult care sector since 1998 when I left education. I started as a carer in elderly care for those living with dementia. Later I moved to younger adults with complex Epilepsy and learning disabilities, where I progressed through the ranks to become a manager.


I am always keen to learn about the service users needs that use our service and therefore undertake lots of ongoing training to update my skills.


I have previously completed my Level 5 in Leadership for Health and Social Care as well as lots of other qualifications.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A2Z Homecare to verify any information. View our terms and conditions. A2Z Homecare has an Enhanced Service - more info.