Alma Care Services

Jo Cox House, 90 Commercial Street, Batley, WF17 5DS
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9.8 8 Reviews
  • Alma Care Services, Batley
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Care Provided by Alma Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please call the office to enquire.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
Explain these funding types

Good to Know

Owner

  • Alma Care Services Ltd

Person in Charge

  • Fozia Ajmal (Manager)
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Alma Care Services Reviews (8)

9.8

Alma Care Services has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years.
Over all time Alma Care Services has 8 reviews.

Overall Experience
  • 8
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Date Published
  • 8
  • 5
  • 8
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Reviewer Connection to Alma Care Services
  • 3
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  • 1
  • 1
Total of 8, showing 1-8
Review from Beverley K (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alma care have been very good with my Father, his new carer treats my dad as a friend as well as carer. When there was a small issue Alma Care dealt with it professionally and with the best care needed for dad.
Reply from F Ajmal, Registered Manager at Alma Care Services
Thank you, Beverley, for your kind words and continued support. At Alma Care Services, we place great importance on thoughtfully matching carers with the individuals they support, so it's truly…read more
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  • Treated with Dignity
  • Value for Money
Review from Marjorie N (Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, kindness and support I receive from this care company is simply first class. The manager is very thoughtful and professional and goes to great lengths to ensure the care I receive is tailored perfectly to my requirements. The carers are punctual, respectful, warm, kind and always ensure that
my dignity is respected. I now feel that they are part of my family and that is a lovely thing. The manager keeps detailed records of my care and communicates very well with myself and my family if any issues arise. Nothing seems to be too much trouble for this excellent care company..they go above and beyond what I expected . I would highly recommend Alma Care Services to anyone requiring home care.
Reply from F Ajmal, Registered Manager at Alma Care Services
Dear Marjorie,
Thank you so much for your beautiful feedback. What we'd really like to say is that the privilege has been all ours.
Supporting you is nothing but a joy. You bring such warmth, grace,…read more
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  • Treated with Dignity
  • Value for Money
Review from Philip N (Son of Client) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support my mother has received through Alma Care Services has been nothing short of outstanding. From the first contact with the manager, communication has been excellent with regular updates and helpful suggestions about my mother's care. The service provided is truly bespoke...tailored
perfectly to my mother's needs. The well trained carers emphasise how they regard themselves as a guest in my mother's home and they are there to assist as to my mother's wishes. As a result my mother has never felt that she has lost her independence as such...she has been helped to retain it in fact. The carers are punctual, kind, patient and supportive. In fact, they go the extra mile and my mother now regards them like friends and family. The manager has regular reviews and updates with us and nothing ever seems to be too much trouble. Quite simply the care my mum receives is exemplary and we would wholeheartedly recommend Alma Care Services to others in our situation
Reply from F Ajmal, Registered Manager at Alma Care Services
Thank you so much for your wonderful review, Philip. Its truly our pleasure to care for your Mother, and were delighted to hear that the teams support has helped her maintain her independence and feel…read more
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  • Treated with Dignity
  • Value for Money
Review from Graeme N (Son of Client) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the care provided is of an exceptionally high quality. The detail in planning and monitoring my Mothers care is of a very high standard. I believe that having a single personal carer assigned gives my Mother peace of mind and is a constant that gives a lot of comfort to her.
It seems that
nothing is too much trouble in ensuring that my Mother is well cared for.
I could not of hoped for a better care service as provided by Fozia and her team of dedicated carers.
Reply from F Ajmal, Registered Manager at Alma Care Services
Thank you very much for your kind review, Graeme! It's our pleasure to care for your Mother, and we're truly pleased to know she feels safe and supported. Your thoughtful words mean a great deal to…read more
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  • Treated with Dignity
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Review from Christopher B (Son of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team looked after my Mother in the latter weeks of her life. They provided excellent care with kindness and consideration. They made her last week's much easier for herself and her family. I cannot praise the manager and her team enough. Could not have asked for more.
Reply from F Ajmal, Registered Manager at Alma Care Services
Thank you so much, Christopher for your kind words. It was truly our privilege to care for your mother. We still hold such fond memories of her - she was a remarkable lady
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Review from Sharron S (Daughter of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
my Dads carer she was so lovely and attentive towards him. He loved to see her even though he couldn't speak due to his dementia, we knew he was pleased and comfortable with her. Nothing was too much trouble.
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Review from Sarah B (Granddaughter of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alma care services were fantastic. The manager and Grandma's main carer cared for my Grandma like a member of their own family. The manager kept the family updated regularly and we knew that Grandma was in safe hands. Grandma was treat with the dignity and respect that she deserved. I am so grateful
for the professional and faultless care they provided which enabled Grandma to remain in her own home. I would highly recommend Alma care services.
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  • Treated with Dignity
  • Value for Money
Review from Kathryn T (Daughter of Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about Alma care services. They went above and beyond to care for my dad and assist my mum when my father was in their care. All the staff lead with a very professional manor giving my dad the dignity he deserved before he sadly passed. Thankyou to you all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Alma Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Alma Care Services is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alma Care Services is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Meet the Team (0)

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Frequently Asked Questions about Alma Care Services

What Type of Services does Alma Care Services offer?

Alma Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alma Care Services to verify any information. View our terms and conditions. Alma Care Services has an Basic Service - more info.