Alma Care Services

Jo Cox House, 90 Commercial Street, Batley, WF17 5DS
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9.2 4 Reviews
  • Alma Care Services, Batley
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Alma Care Services Ltd

Person in charge

  • Fozia Ajmal (Manager)
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Alma Care Services Reviews (4)

9.2

Alma Care Services has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Alma Care Services has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from Christopher B (Son of Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team looked after my Mother in the latter weeks of her life. They provided excellent care with kindness and consideration. They made her last week's much easier for herself and her family. I cannot praise the manager and her team enough. Could not have asked for more.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sharron S (Daughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

my Dads carer she was so lovely and attentive towards him. He loved to see her even though he couldn't speak due to his dementia, we knew he was pleased and comfortable with her. Nothing was too much trouble.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah B (Granddaughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alma care services were fantastic. The manager and Grandma's main carer cared for my Grandma like a member of their own family. The manager kept the family updated regularly and we knew that Grandma was in safe hands. Grandma was treat with the dignity and respect that she deserved. I am so grateful
for the professional and faultless care they provided which enabled Grandma to remain in her own home. I would highly recommend Alma care services.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Kathryn T (Daughter of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about Alma care services. They went above and beyond to care for my dad and assist my mum when my father was in their care. All the staff lead with a very professional manor giving my dad the dignity he deserved before he sadly passed. Thankyou to you all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for Alma Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Alma Care Services is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alma Care Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Alma Care Services

What Type of Services does Alma Care Services offer?

Alma Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alma Care Services to verify any information. View our terms and conditions. Alma Care Services has an Basic Service - more info.