Enliven Social Care

On the whole, everything is OK there are one or two carers who are a bit rough and some are not as thorough as others. I'm also concerned about the time they are here as most days it is only 15mins never more than 30 minutes.

All of the carers are kind, caring, gentle and very competent. We were very apprehensive at first but the carers have made us feel at ease and always have a smile. My husband and I are very happy with the service.

I feel my mother would benefit from having the same person attend her, I know it is only two visits per week, but she tells me it is nearly always someone different. I realise my mum wants to remain independent and the care team are helping her to be able to continue living in her own home, which we both very much appreciate.

The only negative comment I can give is that we haven’t received any feedback back from the carers/management about how Mum has been doing or if there is anything we should be mindful of.

She helps me to start my day in a positive mood. Showers me with dignity every morning, washes my hair twice a week. She helps me to get dressed. She makes my bed and checks I have breakfast and cleans the kitchen surface before she leaves.

I would not be able to cope with my wife's care without your service which allows my wife and I to continue to live in our own home.

Enliven provided the best possible care for my mum during her last weeks. She wanted to be at home which meant her needing 24/7 care. We could not have asked for anything more. The ladies were kind, caring, thoughtful. They treated my mum and I with such care and respect. They embraced living in a family home, quietly doing their job without intrusion, even teaching me to improve my cooking. They didn't mind looking after the family dog. They became part of the family and even attended my mum's funeral, an act of kindness that I will never forget. I cannot praise the care that both my mum and I received highly enough. I wish I could give them 11 out of 10. Thank you Enliven!