Please email management for prices
These prices are only a guideline, please contact Enliven Social Care to find out the exact price for your requirements.
Enliven Social Care has a Review Score of 9.7 (9.729) out of 10, based on 21 reviews in the last 2 years. Over all time Enliven Social Care has 21 reviews.
Review from C H (Daughter of Client) published on 20 December 2023
Submitted via Website •
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Reply from Victoria Forson, Manager at Enliven Social Care
Thank you so much for your lovely comments, Enliven staff are pleased we were able to support both you and your mother during that period.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.729) out of 10 for Enliven Social Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Enliven Social Care is calculated as follows: ( (90 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Enliven Social Care is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2021
Victoria is a qualified Social Worker with over 14 years of experience and has successfully managed Enliven Social Care for the last 3 years successfully. Victoria is keen on ensuring service users have person-centred care at all times and ensure carers receives ample training in a variety of disciplines to be able to provide excellent service at all times.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Enliven Social Care to verify any information. View our terms and conditions. Enliven Social Care has an Enhanced Service - more info.