LUNA 3-6-5 Healthcare Services

We have been using Luna 3-6-5 to support our elderly Dad, overall our experience has been very positive. From the very beginning the team has been professional, responsive and very understanding.

The carers who visit Dad are kind,patient and treat him with respect at all times making sure that Dad is safe & well cared for.

Knowing Dad is in safe hands has take a huge weight of our shoulders & has meant that Dad has been able to stay in him own home.

I am very pleased with the dedication shown by the Manager Dee and her team and can't praise them all highly enough! Highly recommended.

I would recommend Luna 365 to any in need.

My mother is well looked after by her carers who are kind and considerate to her needs. She gets on well with them and is happy with the overall service they provide.

From the initial contact in February 2024, the team at Luna 3-6-5 have always been very professional and responsive. They very quickly responded to Mum's needs giving us the confidence to care for Mum in her own home. We value the continuity of carers and the relationship that the team have built with Mum, Dad and the wider family. The team are responsive to feedback, helping us to adapt to Mum's care needs. We particularly value the dignity, respect and kindness that the team shows to Mum in providing her personalised care and support to Dad. Thank you.

Staff are all very proffessional, kind and helpful. I like the fact that we have men as well as women to help with my husband's care. Timekeeping is usually good, except when road and weather conditions cause problems.

Morning and evening calls give me some respite as I am now a full-time carer.

They are kind, helpful, gentle and respectful. They listen to requests and try to please where they can. I am very grateful for their help and assistance.

All the care staff are very pleasant, caring kind and very patient.

On the morning my mother died the manager was very supportive of our family, being there for us throughout a difficult morning and showing a compassionate attitude.

Luna 3-6-5 were very kind, accommodating and flexible with my father's care. When he came out of the hospital, we didn't know the level of care he would need, and the agency did its best to help us out. The staff were professional and friendly.

Thank you all for an easier, less stressful and happier life for my mum, me and my siblings.

I was full time carer for my partner, and then broke my hip late one evening. Luna was contacted by my son to visit my partner four times a day while I was in hospital, and then blended care on the same basis when I was discharged home for recovery. We regularly see the same carers for continuity, and they are highly professional, warm and friendly. They have helped make a distressing and stressful situation so much better, they always have time to talk and reassure us, and give excellent care. Highly recommended.

Luna-365 have been easy to deal with, easy to contact and willing to come and meet us in person when we needed confirmation/reassurance. Staff have always been courteous and friendly and very professional.