Meadows Home Care

Brook Meadows House, Burr Hill Chase, Southend-on-Sea SS2 6PE
Review Us
9.2 6 Reviews
  • Meadows Home Care, Southend-on-Sea
At Meadows Home Care, the caring home care service can take care of all your needs – all of the services provided are based around your daily routines and are person-centred care – this means they will tailor a plan just for you.

Whether you're looking for an extra pair of hands to help as you get older, or live with a disability that means you need a bit of extra support, the Meadows Home Care team can help.

They'll make sure you're able to keep living independently by providing a variety of services; from simple everyday tasks like doing the dishes and looking after your pets, to providing personal care, sitting with you overnight and helping with medication. No job is too big or small for their caregivers. The best part about receiving care at home is that it allows you to stay independent and live life the way you choose.

You'll find no shortage of friendly faces at Meadows Home Care. From helping you complete daily tasks to catching up over a nice cup of tea, they're here to make sure you're always taken care of and have the companionship and assistance you need. They can even accompany you on trips out to the community.

Meadow Homes will take care of the little things so you can spend time with the ones you love the most.

Care Provided by Meadows Home Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30.71 – £33.61

We offer half-hour, three-quarter-hour, and hourly rates, with no additional travel charges unless a specific fee has been agreed upon. Our services include both waking and sleeping night care, ensuring that we meet your unique needs. Full pricing details can be provided upon request.

These prices serve as a guideline, so please reach out to Meadows Homecare to discover the exact pricing that aligns with your requirements

Contact Meadows Home Care to confirm what's included and receive a personalised quote based on your needs.

Contact Meadows Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Meadows Home Care to get a personalised quote.

Good to Know

Owner

  • Southend Care Ltd
  • Privately Owned

Person in Charge

  • Deborah Cox (Registered Manager)
9.2

Meadows Home Care has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years.
Over all time Meadows Home Care has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 5
  • 5
  • 5
  • 1
Reviewer Connection to Meadows Home Care
  • 5
  • 1
Total of 6, showing 1-6
Review from J D (Client) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, excellent service. Very caring and respectful
Reply from DEBORAH COX, Registered Manager at Meadows Home CareThank you for submitting your review. It's really reassuring to hear that you are having a positive experience with Meadows Home Care and feel that you are treated with dignity and respect when we support you.
It is our pleasure to assist you, and I will make sure your kind words are passed on to the team.
Thank you again for taking the time to share your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June S (Client) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following 3 major strokes I have used 3 care companies, Meadows, I have found are by far the best. My condition has deteriorated over the past 3 years and of course my needs changed and carers have changed. However, over the course of 3 years I have only ever complained about 3 people. Considering they
wash/shower, feed me etc. They put up with my moaning re pain and chat about anything. Most importantly we laugh!
Reply from DEBORAH COX, Registered Manager at Meadows Home CareThank you, June, for submitting your review.
The care team have been aware that your needs have changed and have adapted your care and support to ensure these changing needs are met. Having supported you for over three years, we have truly got to know you, and we understand how much pain can impact how you feel - the team recognise this and always take it into account when supporting you.
I want to thank you for putting your trust in Meadows Home Care and allowing us the privilege of supporting you for this length of time. I am pleased that you feel able to raise any concerns with us, and that we are able to respond to these in a timely and supportive manner, ensuring you continue to receive the care and support you need from people you trust.
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Review from S C (Client) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found all of the carers to be helpful and very kind.
Reply from DEBORAH COX, Registered Manager at Meadows Home CareThank you for submitting your review. I am pleased to read that your care team are supporting you in the way you wish to be supported.
Thank you for choosing Meadows Home Care as your care provider. If there is anything further you would like to discuss, please do not hesitate to call us. We are always happy to be flexible and adaptable to your needs, ensuring you continue to receive care in the way that works best for you.
  • Staff
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Review from P L (Client) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find MHC satisfactory.
Reply from DEBORAH COX, Registered Manager at Meadows Home CareThank you for taking the time to submit your review.
At Meadows Home Care, we are committed to ensuring you feel supported, listened to, and confident in the care you receive.
If you have any concerns, or if there is anything you feel could be improved, please know that our team is always available to talk. With your consent, we will always look for ways to enhance the support we provide.
Please do not hesitate to contact the office to discuss anything you would like us to be aware of - your satisfaction and wellbeing are extremely important to us.
We want to sincerely thank you for choosing Meadows Home Care as your care provider, and we look forward to working alongside you to help you achieve your desired outcomes.
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  • Value for Money
Review from J G (Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good am very happy with the service they provide. A wonderful team.
Reply from DEBORAH COX, Registered Manager at Meadows Home CareDear Jimmy,
Thank you for your kind feedback. It has been a pleasure to support you, and I am pleased to hear that you are happy with the service you receive. The team greatly values their visits with you and will be delighted to know how much you appreciate their work. I will ensure your comments are shared with them.
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Review from J M (Daughter of Client) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum changed to Meadows Home Care from another provider the difference in her was very noticeable. She is very happy with the care provided. Everyone we have dealt with from the company have been helpful and Mum's wishes were always put first when sorting out her care plan.
Reply from Jessica Holmes, Assistant Manager at Meadows Home CareThank you for your lovely words, we enjoy visiting your mum and she seems much happier since we have started visiting.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for Meadows Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Meadows Home Care is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Meadows Home Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (2)

Deborah

Deborah Cox

Job Title: Registered Manager Joined: 2022

Deborah started her journey in care 9 years ago after caring for her Nan. Deborah could see that good care can make a difference to someone, whether it be in a Care Home or their home. Deborah knewthat after doing this, she wanted to be able to support other people to live a fulfilling life.


Deborah started as a carer and enjoyed being able to support people to be as independent as possible, and wanted to progress. This was so she could help others come into this role and make a difference. Deborah is now a manager of the Community Service at Southend Care and is fully focused on helping people on this journey.


Deborah enjoys her role and the ability to support both a care team and individuals. Deborah feels that if she can make a difference to one person a day, she knows she is doing a good job. She is passionate about delivering care centred on a person‘s individual needs and being able to support them to remain in their own homes. Having worked within a Reablement Service and then a Domiciliary Service, she has seen how both can have a positive impact on someone’s Mental and Physical Health.


In Deborah’s spare time, she enjoys having friends and family over and enjoys cooking for them, whether it's a BBQ or a meal. Deborah likes to see smiling faces and people having a good time. Her family are my greatest support, and she enjoys spending quality time with them.

Kirsty

Kirsty Somers

Job Title: Field Care Supervisor Joined: 2022

I started employment with Southend Care Ltd as a Community Carer in July 2022, and have now progressed within my career to a Field Care Supervisor.


In my role as a Field Care Supervisor, I support the Southend Discharge Service, Reablement and our private homecare service, Meadows Home Care. I also support the City Council with our Provider of Last Resort Service. I ensure our community carers are supported by making myself available to them so they never feel alone or unsupported in their role.


Through the support of management and the team, I have been able to progress in my career at Southend Care and am now being supported to undertake my NVQ Level 4.


Southend Care prides itself on helping others, including those living in the community, but also its staff, helping them to progress and feel confident in their role.


We have a saying, 'one service, one team,' and I can honestly say we do work to this. If someone is unsure of something, the response will be 'if you are unsure, then let's complete it together until you are ready to complete this independently.


I am looking forward to completing my NVQ Level 4, and I know that I will have the support from my tutor, but also from my manager and colleagues.

Frequently Asked Questions about Meadows Home Care

How many Carers does Meadows Home Care employ?

Meadows Home Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meadows Home Care to verify any information. View our terms and conditions. Meadows Home Care has an Enhanced Service - more info.