Kincare Health Solutions

40 Peffer Place, Unit 5, Edinburgh EH16 4BB
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8.5 3 Reviews
  • Kincare Health Solutions, Edinburgh
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £23

Full costings can be provided on request

These prices are only a guideline, please contact Kincare Health Solutions to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Kincare Health Solutions Ltd

Person in charge

  • Joyce Mudzungudzi (Manager)

Admission Criteria

  • No Restrictions
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Kincare Health Solutions Reviews (3)

8.5

Kincare Health Solutions has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Kincare Health Solutions has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 2
  • 1
Reviewer Connection to Kincare Health Solutions
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from C M (Wife of Client) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service provided to my husband. The carers arrive on time and are gentle and kind. They listen to comments or suggestions I make and approach me with any concerns they may have. I feel we are a team working together to give him the best quality of life he can have.
Reply from Joyce Mudzungudzi, Manager at Kincare Health Solutions

Thank you so much for taking the time to give us feedback and that you are pleased with the care we are giving to your husband. We appreciate your review very much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Shona J (Daughter of Client) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team from Kincare are wonderful with my mum, treating her with kindness and respect. The team ensure Mum is out of bed and dressed each day and deal with all her personal care enabling the family to be family and not carers when we visit. They spend quality time with Mum and are able to get a smile
from her when she is being unresponsive and quiet. I cannot fault the service provided at all.
Reply from Joyce Mudzungudzi, Manager at Kincare Health Solutions

We are so grateful that you took the time out to leave us a 5-Star review. We will share this with the care staff to let them know to keep up the good work.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lyn A (Client) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been a client of Kincare for 18 months and I’ve no intention of leaving.
I’m perfectly happy.
Kincare is like a family to me now.
I have 4 visits a day with 2 carers each. Visit and Kincare have never let me down.
Reply from Joyce Mudzungudzi, Manager at Kincare Health Solutions

Thank you so much for your kind words. We are glad you are happy with our service. It's a pleasure giving you the care and support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Kincare Health Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Kincare Health Solutions is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kincare Health Solutions is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Dec 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Kincare Health Solutions

What Type of Services does Kincare Health Solutions offer?

Kincare Health Solutions offers Home Care.

How many Carers does Kincare Health Solutions employ?

Kincare Health Solutions employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kincare Health Solutions to verify any information. View our terms and conditions. Kincare Health Solutions has an Basic Service - more info.