Spectrum Homecare Ltd

Office 6, College Business Centre, Uttoxeter New Road, Derby DE22 3WZ
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9.9 28 Reviews
  • Spectrum Homecare Ltd, Derby
Spectrum Homecare offer home care services around the Derby area. Care is person-centred, meaning that all care plans are designed around the unique and changing needs of the individual.

The team of experienced care professionals take time to learn about the needs of each client. They work alongside the individual, as well as any health professionals and carers, to determine the best care plan for them, inclusive of any personal preferences.

All care providers are also DBS checked and fully trained, making sure they are able to provide the best care possible.

Care services range from running errands, domestic support and meal preparation, to respite care, reablement and dementia care. Whatever your needs, the team will be on hand to offer you reliable care, allowing you to maintain independence and remain in the comfort of your own home.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Home Care for Children

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £27.50

These prices are only a guideline, please contact Spectrum Homecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Spectrum Homecare Ltd

Person in charge

  • Natalie Attwal (Manager)

Spectrum Homecare Ltd Reviews (28)

Total of 28, showing 21-28
9.9

Spectrum Homecare Ltd has a Review Score of 9.9 (9.861) out of 10, based on 12 reviews in the last 2 years. Over all time Spectrum Homecare Ltd has 28 reviews.

Overall Experience

  • 27
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Review from Sarah S (Daughter of Client) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 4-month stay in the hospital, my father was discharged home. He is still very weak and unsteady on his feet, so our family decided to find carers to help him wash and dress in the morning and get Dad into bed at night. I spoke to Spectrum, and straight away, loved their happy, friendly and helpful
demeanour. After a meeting with them, Dad decided to try them out. He is absolutely thrilled to bits with the service that he is receiving. The girls who visit him are always on time and always have a happy smile on their faces; they treat Dad with dignity and compassion. Nothing is too much trouble for them. If he wants anything done, he only has to ask. The girls' attention to detail is fantastic; they are trustworthy and thorough and are becoming good friends.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you! It's a pleasure to be involved; the ladies love coming to visit your father.

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Review from Jenni P (Client) published on 30 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good timekeeping, have done what they said they would, always helpful and kind. Smart, clean and professional at all times. Will changes times to suit me when I let them know beforehand. They give me confidence when I have to go to appointments.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for taking time out to leave us a review; it helps us a lot.

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Review from A H (Daughter of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t rate Spectrum Homecare highly enough. They have been looking after my mum for the past 6-months and provide her with amazing care. They are a very professional team, caring, kind, always trying to find ways to stimulate Mum, who has Alzheimer’s, and nothing is too much trouble. They ensure my
mum still has her dignity whilst this horrible disease is taking her from me. I am confident that my mum is living the best life she can, and that is due to the care she receives from these wonderful ladies. Thank you.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for taking the time to leave us a review.

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Review from Alex B (Son of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that all the people working among us have been excellent in their ability to look after us and in being good friends to all in the house.
While we have only known them for just over a week, I already feel very comfortable around everyone and trust them with all elements of my personal care.
I don't feel worried or guilty in asking them for help and hope to only grow my already high level of trust in them as we slowly remove responsibilities from our Mum.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Hey, it's a pleasure, and we all feel extremely honoured that you chose us.

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Review from Sam B (Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the little amount of time spent with these carers, they have adapted perfectly to me, my family and our needs. I have found each member of staff likeable and feel very comfortable, safe and well looked after in their care.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thanks a million for leaving us a review... and thank you for not mentioning the singing.

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Review from Vera L (Daughter of Client) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really impressed with the team at Spectrum, they are dedicated, professional and possess a caring and cheerful nature. Right from day one, the team took time to really get to know my mum, fully understand her needs, and she is always treated with the utmost dignity and respect. My mum really looks
forward to their visits, and I am blown away by just how they are able to balance the daily tasks and yet still take the time to engage in conversation with her and leave her feeling in good spirits. If you are looking for a care company for your loved one, try Spectrum, as, from my experience, you will not be disappointed!

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you! It comes easy as we all enjoy what we do. Thanks for taking the time to review us, it means a lot.

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Review from T S (Daughter of Client) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have given my mother excellent care. They are kind, thorough and attentive. They recognise my mother's physical and emotional needs and always offer care that is second to none. I would wholeheartedly recommend them.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for the review; it's because we all love our job!

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Review from Clive H (Nephew of Client) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

By far the best carers my uncle has had.
They do everything possible to make my uncle happy. From cooking fresh food, his medical needs, keeping the house clean, and getting him fish and chips.
Highly recommend.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you so much for leaving us a lovely review. It is really appreciated.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Spectrum Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Spectrum Homecare Ltd is calculated as follows: ( (62 Excellents x 5) + (10 Goods x 4) ) ÷ 72 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spectrum Homecare Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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