25.00 per hour
Agincare Thirsk (Home Care & Live-in Care) has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Agincare Thirsk (Home Care & Live-in Care) has 2 reviews.
Review from Mary H (Client) published on 5 March 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jane Edwards, Manager at Agincare Thirsk (Home Care & Live-in Care)
Thank you for your review, we are glad you receive a good service and thank you for your comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E P (Client) published on 5 March 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jane Edwards, Manager at Agincare Thirsk (Home Care & Live-in Care)
Thank for taking the time to review our team. We are very happy that you have had a positive experience with us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.3 (8.333) out of 10 for Agincare Thirsk (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Agincare Thirsk (Home Care & Live-in Care) is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Agincare Thirsk (Home Care & Live-in Care) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
Jane joined Agincare as a Registered Manager in 2023 and has worked in care for over 35 years, covering the elderly, EC schemes, LD, children and mental health.
She started her career as a support worker and developed her progression over time and has been in management roles for the past 15 years. Working in the care sector for over 35 years has meant Jane has gathered a number of qualifications, including NVQ Level 4 in Leadership and Care Management. Jane is also qualified as an Internal IIP Assessor and has gained many certificates in various aspects of care.
Outside of work Jane enjoys looking after her four springer spaniels as well as cooking, literature and pottery.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Thirsk (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Thirsk (Home Care & Live-in Care) has an Enhanced Service – more info.
