Unity Health Care Solutions Ltd

5A/6 Mallan House, Bridge End Industrial Estate, Hexham NE46 4DQ
Review Us
9.6 21 Reviews
  • Unity Health Care Solutions Ltd, Hexham
Unity Health Care Solutions Ltd was established on a foundation of personal experience, commitment, and passion for providing high-quality care to adults aged 18 and above.

The management team has nearly 40 years of experience in the care sector, supporting people at their most vulnerable moments, with a particular emphasis on autism and dementia.

The support is always tailored to an individual's needs and can be amended to address changing circumstances. Arrangements can range from 30 minutes to 24-hour live-in care and consist of support such as:

- Personal care

- Help with medications

- Meal preparation and shopping

- Companionship

- Help with housekeeping

Help to meet friends and socialise

Communication, transparency, and continuous development are at the heart of the recruitment process to ensure the team shares the company's values. Each staff member is only put forward to work if their DBS and at least two references are satisfactory, and all mandatory training is completed.

The company is regulated by the CQC and received a "Good" rating in February 2025, giving clients quality assurance that services are based on best practice recommendations and in line with current laws and regulations. The company also won the HomeCare.co.uk: Top 20 Home Care Providers North East England 2025 award.

Care Provided by Unity Health Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30.95
  • Weekly Live-in Care Fees: from £1595

Our fees are fully transparent, with no hidden costs. The hourly rate is consistent for evenings and weekends, with no extra charges for travel. We are an approved provider for local authority funding and also welcome self-funding clients. We offer a complimentary, no-obligation care needs assessment. Our prices include the development of a personalised care plan and ongoing support from our dedicated care team.

These prices are only a guideline, please contact Unity Health Care Solutions Ltd to find out the exact price for your requirements.

Contact Unity Health Care Solutions Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Unity Health Care Solutions Ltd to get a personalised quote.

Good to Know

Owner

  • Unity Health Care Solutions Ltd
  • Privately Owned

Person in Charge

  • Estera Swies (Registered Manager)

Unity Health Care Solutions Ltd Reviews (21)

9.6

Unity Health Care Solutions Ltd has a Review Score of 9.6 (9.633) out of 10, based on 14 reviews in the last 2 years.
Over all time Unity Health Care Solutions Ltd has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 5
  • 14
  • 7
Reviewer Connection to Unity Health Care Solutions Ltd
  • 7
  • 6
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Julie W (Daughter of Client) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care my dad received from one particular carer. She is a credit to your company. She shines and makes an effort to make my dad feel important and cared for. She laughs and interacts well with everyone around her. Nothing is too much trouble. She is kind, helpful and extremely
professional. We were very happy to let her stay in our home. While we were away, we felt we could trust her, and whenever I phoned to check on my dad, she was always happy and confident.
Reply from Estera Swies, Manager at Unity Health Care Solutions LtdWe are pleased you and your dad had such a fantastic experience.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Unity Health Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Unity Health Care Solutions Ltd is calculated as follows: ( (65 Excellents x 5) + (18 Goods x 4) ) ÷ 83 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Unity Health Care Solutions Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (2)

Estera

Estera Swies

Job Title: Registered Manager Joined: 2021

With nearly 20 years of experience in the care sector, the founder of Unity Health Care Solutions has witnessed both exceptional care and instances that fell short of expectations. This extensive background includes completing a Level 5 Diploma in Leadership and Management for Adult Care, with a current goal of earning a Level 7 Senior Leader qualification.


Far too often, people are prematurely judged or categorised because of their past or their illnesses. Unity Health Care Solutions was founded on the belief that a person's worth is not defined by their circumstances. This company was created to offer a better standard of care, built on core beliefs about what excellent care should truly look like.


For the founder, this isn’t a job; it's a way of life—a deeply rewarding one. The daily work of helping others is what makes this career so fulfilling, and it’s a passion shared by every member of the team.

Nehemia

Nehemia Ochora

Job Title: Deputy Manager Joined: 2021

With over 20 years of experience in the care sector, Nehemia Ochora is the founder of Unity Health Care Solutions. His career has been dedicated to ensuring a high standard of care for both adults and children in a variety of settings.


Nehemia has a profound personal belief in delivering compassionate and dignified care. He is driven by a deep-seated commitment to doing what is right for every individual. This conviction is reflected in his professional development, as he has completed a Level 4 Apprenticeship as a Lead Practitioner in Adult Care.


Nehemia’s goal is to create a culture of excellence at Unity Health Care Solutions, where every person is treated with respect and given a chance to thrive. He is also passionate about fostering a supportive environment for the staff. By creating a culture of open communication, he ensures that the team feels comfortable discussing any issues, allowing them to truly enjoy their work and find it rewarding.

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