ND Care & Support Ltd Caerphilly & Newport

ND Care and Support Caerphilly have been amazing while caring for my grandad. The team is kind, professional, and always goes above and beyond. We're very grateful and would highly recommend them to everyone

All the carers are absolutely amazing, They show care and compassion to my father in law who has dementia. Thank you .

I have had the care services of New Directions Care and Support for my wife. The carers are excellent at their post. My wife, values the care provided by all the carers who come to our home. The standard of care is magnificent and is deeply appreciated. All the carers who come to our home are so very proficient and warm with the service they provided. We could not cope adequately without them. Each carer exudes professionalism but at the same time warm which means a lot to my wife and I.

The care provided is to a really ought standard. My nan enjoys seeing the care staff and has built up trust and confidence in them. If there is ever an issue it has been resolved quickly and I feel part of the care ND provide.

Wouldn’t use anyone else.

As a friend of somebody who has been under this company’s care, I cannot be more grateful for the quality of care I have witnessed from these carers. It has been an immense struggle watching somebody so dear to my heart deteriorate over the recent months; however, knowing that they are under the care of such a passionate and thoughtful team allows for peace of mind. I am grateful for the way this team has ensured my friend has the best possible quality of life in her darkest moments, I could not sing their praises enough.

Good service, staff are friendly and on time one member of staff uses his phone a lot. It would be much better service when staff are trained in blended diet for my son because at the moment I have to come back to feed him.

My only real complaint about the service is the erratic timing of some of my calls. Carers are excellent but I would like to be kept informed of any changes as an elderly creature of habit this is very important to me.

ND Care & Support are currently caring for my mum who lives in Caerphilly. I cannot fault them. My mother looks forward to them coming every day. They are so caring as if they were caring for a member of their own family. I cannot thank them enough for what they are doing.