This fee may vary depending on level of care required.
These prices are only a guideline, please contact Richmoe Healthcare to find out the exact price for your requirements.
Richmoe Healthcare has a Review Score of 8.8 (8.771) out of 10, based on 7 reviews in the last 2 years.
Over all time Richmoe Healthcare has 7 reviews.
5.0 out of 5
Dear Amanda,Thank you so much for your kind words. It truly means a lot to us to know that you and your sister feel reassured about your mum's care. It is an absolute pleasure for our team to look after her - she is a wonderful lady, and we are glad she is slowly adjusting to having support.We understand how important it is for families to have peace of mind, especially when distance makes things more difficult. Please know that we are always here for your mum, not only to make sure her needs are met but also to give her the patience, kindness, and respect she deserves.With warm regards,The Richmoe Healthcare Team
1.0 out of 5
Thank you for your feedback. We are sorry to hear that you were dissatisfied with the care provided by Richmoe Healthcare. Please be assured that we did everything possible to meet your expectations and ensure your family member's well-being. This included involving the District Nurses' Matron to assist with creating a catheter care plan and assigning only senior carers to your loved one's care. All our staff are trained in dementia care and hold Care Certificates, which include training in food preparation, hygiene, and other essential areas. Our manager was highly responsive to your concerns and worked diligently alongside other health professionals to ensure your family member remained safe and secure in their own home. Despite these efforts, we understand that you were ultimately dissatisfied. We sincerely wish you and your family all the best moving forward. Should you wish to discuss your concerns further, please don't hesitate to contact us directly.
5.0 out of 5
Thank you so much, for your kind words! We're delighted to hear that you felt respected, safe, and well cared for by our team. Ensuring our clients' dignity, comfort, and safety is at the heart of what we do, and it's wonderful to know you felt that dedication. Your recommendation means a lot to us. We wish you all the best. And we're here to support you whenever you need.
4.0 out of 5
Thank you Karen for your feedback regarding the morning carer service. We are pleased to hear that you feel more independent and no longer require assistance with breakfast. It is always encouraging to see our clients regain their ability to manage daily tasks on their own. Given that the morning carer service is no longer necessary and considering the associated costs, we have proceeded to adjust your care plan accordingly, to ensure that you are only receiving the services that are beneficial and necessary for your well-being. We also greatly appreciate your kind words about your main carer. We have passed on your compliments, as it is always wonderful to hear that our carers are making a positive impact. Please feel free to reach out if you have any further questions or need assistance with adjusting your care plan.
4.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you so much for the kind words. We value your trust in us and we look forward to continuing to meet your needs.
The Review Score of 8.8 (8.771) out of 10 for Richmoe Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Richmoe Healthcare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
Moleen is a Registered Nurse with over 23 years experience.
She has worked in various healthcare settings such as hospitals, local governments, rehabilitation centres, care homes and the community at large as a district nurse.
She thus has a solid understanding of healthcare practices and regulations and she ensures that care is delivered according to established standards and guidelines.
Moleen has strong leadership skills for guiding and motivating her homecare team, fostering a positive work environment and ensuring the delivery of high-quality care.
She has a great ability to identify issues that may affect her clients, analyse the situations, and implement effective solutions for the best outcomes.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Richmoe Healthcare to verify any information. View our terms and conditions. Richmoe Healthcare has an Enhanced Service - more info.
