Butterfly Days

Unit 3 Dunne House, Colville Road Works, Colville Road, Lowestoft NR33 9QS
Review Us
8.7 3 Reviews
  • Butterfly Days, Lowestoft
Butterfly Days Ltd was registered over five years ago providing consultancy support to the care sector.

Services offer support in health and social care, as a care provider with a focus on home care support, enabling individuals to remain living at home in a community that they know.

All healthcare assistants are highly trained, well-skilled, friendly, and professional, to support and assist in washing, dressing, meal and drink support, domestic support, companionship, shopping.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £37
  • Weekly Live-in Care Fees: £999 – £1750

Private Fees are invoiced weekly and can be paid via the following options, agreed at the outset:
Credit/Debit Card
Direct Debit /Standing Ordervia Gocardles
Cheque
No cash


Our fees start with a minimum of 30 minutes (£16.50) one hour (£33.00) then calculated depending upon the type of visit required, for example, general support visits, companionship, waking nights, sleeping nights, live in Monday to Friday, Live in 7 days, weekends only. More complex needs are discussed and calculated to ensure that the care and support provided is arranged accordingly. Temporary or permenant arrangements can be agreed at the initial assessment and discussion period.

These prices are only a guideline, please contact Butterfly Days to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Butterfly Days Ltd

Person in charge

  • Kiaya Varley (Registered Manager)

Admission Criteria

  • We provide care at home.

Butterfly Days Reviews (3)

8.7

Butterfly Days has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years. Over all time Butterfly Days has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
2
2
3
0

Review from Louise D (Daughter of Client) published on 27 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Butterfly days carers who look after my mum who has dementia are all amazing. When they come & visit my mum they are very friendly & chat with her & ask how her day has been, asking if she has had anything to eat & offering to help prepare her something often helping her find items she can't find, they
are very patient with her. The carers will always keep me updated if there is any problems or concerns,.They also order & collect all her medications which is a great help to me. I am very happy with the way they care for my mum & know she is being very well looked after while they are with her, they all do an amazing job.

Reply from Hilary A Watts, Registered Manager/Director at Butterfly Days

We really appreciate your feedback, Mum is a pleasure to support. We will pass your comments to the carers that support her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jan H (Wife of Client) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I chose Butterfly Days because they provide the same carer whenever possible - this was important to me for continuity of care. I was also able to choose the time of day when the carer arrived and this worked extremely well in the main.
The Registered Manager was empathetic during our assessment and
the agency was run with compassion, professionalism and with consideration for the clients needs
All the carers who looked after my husband were polite proficient, and they treated him with respect, which is very important to me.

Reply from Hilary Watts, Registered Manager/Director at Butterfly Days

Thank you so much, we will pass your comments on to the carers who attended your husband. It is good to know that he is settling into a new routine. We wish you both all the best over the coming weeks and months

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jacqui W (Niece of Client) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Butterfly Days are the best carers I have used. My auntie has had two lots and Butterfly Days are the best all their workers. Bend over backwards and nothing is too much trouble. I always recommend them to people when they are looking for carer's. My auntie is always kept clean and tidy and whenever
I pop in they are always busy working and they never know when I am going to turn up. So that says it all, love them all.

Reply from Hilary A Watts, Registered Manager/Director at Butterfly Days

Thank you for the review, I will pass this on to all of our staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.7 (8.722)

Overview of Review Score

The Review Score of 8.7 (8.722) out of 10 for Butterfly Days is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Butterfly Days is calculated as follows: ( (13 Excellents x 5) + (5 Goods x 4) ) ÷ 18 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Butterfly Days is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

Hilary

Hilary Watts

Job Title: Company Owner & Registered Manager

Joined: 2016

Hilary has worked in the Health and Social Care industry for over 20 years and is the registered manager with CQC., Having built and grown several successful companies in the past, Butterfly Days Limited was born 8 years ago and continues to grow from strength to strength. Hilary attended University as a Mature Student and gained a BA with Hons in Politics and Economic Social History. Other qualifications include Level 5 Leadership in Adult Care, a must for all registered managers to achieve registration with CQC as the Registered Manager, plus many other qualifications achieved over many years of her working life.

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Kiaya Varley

Job Title: Registered Manager

Joined: 2024

Kiaya has worked in the care sector for over 12 years and brings a wealth of experience and knowledge. Initially employed as the Quality Auditor she was recently promoted to the position of Registered Manager and is on track to complete her Level 5 in Adult Leadership in Care.

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James Sandford

Job Title: Operations Manager

Joined: 2022

James started here at Butterfly Days in 2022 and, having completed his Level 3 in Business Administration, is now the Operations Manager at Butterfly Days, and oversees employee recruitment, support and training.


Having been with the Company for over 3 years now, he has developed the recruitment and development system, working with other senior managers, including the Registered Manager and Deputy Manager.

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Karen Jefferson

Job Title: Deputy Manager

Joined: 2025

Karen has worked in the care sector for over 20 years and previously was a Director in a home care business, sharing the responsibilities of Director with a colleague. She is qualified and brings an abundance of experience and knowledge to the post.

Frequently Asked Questions about Butterfly Days

What Type of Services does Butterfly Days offer?

Butterfly Days offers Home Care.

How many Carers does Butterfly Days employ?

Butterfly Days employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Butterfly Days to verify any information. View our terms and conditions. Butterfly Days has an Enhanced Service - more info.