Care Provided by Support Hands Domiciliary Care
Types of Home Care
- Visiting Care
- 24 Hour Care
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Cancer Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Contact Support Hands Domiciliary Care to get a personalised quote
Only for Christmas Day and New Years Day double pay to enhance our staff rate
We can always talk about your needs
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Support Hands Domiciliary Care Ltd
- Private Owned
Person in charge
- Josefa Penaflor (Manager)
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Support Hands Domiciliary Care Reviews (2)
7.8
Support Hands Domiciliary Care has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Support Hands Domiciliary Care has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Support Hands Domiciliary Care
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Review from A H (Son of Client) published on 21 July 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
The manager and her team provided excellent support and care for my elderly mother, over a number of years. A professional and friendly service, they have been proactive and thoughtful, and very good at communicating changes and events as time passed and my mother's health progressed.
The manager and her team provided excellent support and care for my elderly mother, over a number of years. A professional and friendly service, they have been proactive and thoughtful, and very good at communicating changes and events as time passed and my mother's health progressed.
↩Reply from Joy Penaflor, Home care manager at Support Hands Domiciliary Care
Hi A HThank you for your nice review .It's a great pleasure to work with your mum and we have found our best way to work with her to attend her care needs and make it personalised .Your mum had her own personal traits that we need to respect her and to provide our fullest care until she was moved...
Hi A HThank you for your nice review .It's a great pleasure to work with your mum and we have found our best way to work with her to attend her care needs and make it personalised .Your mum had her own personal traits that we need to respect her and to provide our fullest care until she was moved to a care home for 24 / 7 care .We are so pleased for your understanding and being supportive to us while she is under out care in her own home .
Review from I A (Husband of Client) published on 19 October 2023 Date of experience: August 2023•Submitted via Postal Review Card•
Overall Experience
My wife has Parkinson's. She has received expert care for the last 15 months. The carer is professional, considerate and cheerful in everything she does. The carer even makes arrangements for another carer to call when she is on holiday.
My wife has Parkinson's. She has received expert care for the last 15 months. The carer is professional, considerate and cheerful in everything she does. The carer even makes arrangements for another carer to call when she is on holiday.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Support Hands Domiciliary Care.
Accreditations
There are no accreditations posted yet for Support Hands Domiciliary Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Support Hands Domiciliary Care
How many Carers does Support Hands Domiciliary Care employ?
Support Hands Domiciliary Care employs 3 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Hands Domiciliary Care to verify any information. View our terms and conditions. Support Hands Domiciliary Care has a Basic Service -what a Basic Service includes.