Support Hands Domiciliary Care

81 Allectus Way, Witham CM8 1NY
Review Us
8.4 2 Reviews
  • Support Hands Domiciliary Care, Witham
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

Only for Christmas Day and New Years Day double pay to enhance our staff rate


Fees can be negotiated
We can always talk about your needs

These prices are only a guideline, please contact Support Hands Domiciliary Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Support Hands Domiciliary Care Ltd

Person in charge

  • Josefa Penaflor (Manager)

Admission Criteria

  • No
Are you the Owner/Manager of Support Hands Domiciliary Care? View your Advertising Options

Support Hands Domiciliary Care Reviews (2)

8.4

Support Hands Domiciliary Care has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Support Hands Domiciliary Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 2
  • 0
Reviewer Connection to Support Hands Domiciliary Care
  • 1
  • 1
Total of 2, showing 1-2
Review from A H (Son of Client) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team provided excellent support and care for my elderly mother, over a number of years. A professional and friendly service, they have been proactive and thoughtful, and very good at communicating changes and events as time passed and my mother's health progressed.
Reply from Joy Penaflor, Home care manager at Support Hands Domiciliary Care

Hi A HThank you for your nice review .It's a great pleasure to work with your mum and we have found our best way to work with her to attend her care needs and make it personalised .Your mum had her own personal traits that we need to respect her and to provide our fullest care until she was moved to a care home for 24 / 7 care .We are so pleased for your understanding and being supportive to us while she is under out care in her own home .

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I A (Husband of Client) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has Parkinson's. She has received expert care for the last 15 months. The carer is professional, considerate and cheerful in everything she does. The carer even makes arrangements for another carer to call when she is on holiday.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Support Hands Domiciliary Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Support Hands Domiciliary Care is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Support Hands Domiciliary Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Support Hands Domiciliary Care

What Type of Services does Support Hands Domiciliary Care offer?

Support Hands Domiciliary Care offers Home Care.

How many Carers does Support Hands Domiciliary Care employ?

Support Hands Domiciliary Care employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Hands Domiciliary Care to verify any information. View our terms and conditions. Support Hands Domiciliary Care has an Basic Service - more info.