





Introducing Top4care's supported living services located in Croydon (Palace House - 3-bed with two bathrooms and one ensuite) and in Caterham Valley (Buxton House - Croydon Road, 5-bed with 4 ensuite bathrooms). The team are actively taking referrals to both the newly opened 5-bed and 3-bed supported living accommodation.
Top4care Services Ltd has experience in providing support services for people recovering from enduring Mental Health illness and offending behaviour. They also...
Care Provided by Top4Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £20 - £25
- Weekly Live-in Care Fees: £950 - £1,250
Contact Top4Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Direct Payments (from Local Authority/NHS) - Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Top4Care Services Ltd
- Private Owned
Person in charge
- Joel Nheta (Registered Manager)
Top4Care Services Reviews (19)
Top4Care Services has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years.
Over all time Top4Care Services has 19 reviews.
My mother has daily home visits from their carers and she is delighted with them - she needs help at home as she has mobility problems, and her carers are lovely people who make her feel happy, relaxed and completely looked after. They provide help with everything, including washing, dressing, housekeeping and food preparation, always going out of their way to help her in whatever way they can. Also, as her son, it is always reassuring that if there were any health concerns they may have for my Mum or changes to her care in the future, I will always be able to have detailed and beneficial discussions with both her carers and the management team. I can highly recommend the Top4care Services company.
Thank you so much for your kind words and helpful feedback. We’re truly grateful for your feedback. It means a great deal to know that your mother feels happy, comfortable, and well cared for by our team. We’re also pleased to hear that you feel supported and informed as her son. Your trust is...
My son Lorenzo is very happy there and receives the right attention, support, and respect. The environment is positive, safe, and well organised, with meaningful activities that help the young people grow in independence and confidence.
I would highly recommend this home to any family looking for a caring and professional place for their child
Robertino father of Lorenzo
Thank you, Robertino, for your kind and thoughtful review. We're truly pleased to hear that Lorenzo is happy and feels supported in our care. Your positive feedback about our team and the cleanliness of the environment means a great deal to us, and we remain committed to providing a safe, caring, and respectful place where young people can grow in confidence and independence.
Review from K.W (Father of Client/Service User).
Thank you so much for your heartfelt and thoughtful review. We are truly honored by your kind words and grateful for the trust you have placed in Top4Care to support your son. We will share this positive feedback with all our staff.
This organisation has been an incredible blessing to our family over a challenging period, following a major medical incident to a close family member that directly and adversely affected the concerned client, my step-brother.
The care and support of the staff has seen my step-brother not just well cared for but also making remarkable strides to becoming more independent and self-sufficient, to the point he now cooks probably even better than me!
I have found the staff to be highly competent, but also very 'human' and loving in how they provide care and support. Having met the owner and several members of the team, my wife and I have great confidence that my step-brother is and has been in very good hands over this period.
We couldn't be more grateful for the service provided, the owner, and the great team he has assembled.
I can only highly recommend this organisation and wish them the very best and healthiest of continued growth.
Thank you for your kind and thoughtful words. We are truly grateful for your trust and support. It has been a privilege to support your step-brother on his journey, and we are proud of the progress he has made. Your feedback means a great deal to our entire team.
The companion provided her company and looked after her on days I had to travel to London for work, they helped keep her motivated and mentally and physically active.
The Top4Care Services were always very helpful and accommodating when I needed to change the days they visited (sometime with quite short notice). for homecare/companion support for an ill relative; I would defiantly recommend
It is nice to hear such positive feedback from you regarding how we motivated and looked after your mother. We will definitely let staff know and this is very encouraging and helpful. It has to be acknowledged that you have been so helpful as well throughout the period we looked after your mother.
I am so pleased with everything. My grandson is a changed person, so happy with his placement. He feels safe and has lots of help and praise; the staff are marvellous. Friends and family remark on what a wonderful change in him. He has lots of help and advice, and really likes and appreciates the staff. We couldn't be happier. The praise he gets for things has helped him such a lot.
Thank you so much for a positive feedback and we are pleased to be part of his progression in instilling hope. Thank you for your valued support, we would not have achieved this without your involvement and support. We will share the positive feedback with staff.
The house was very clean and inviting and had plenty of space which included individual bathrooms in each bedroom which I thought was great! and the staff went out of there way to make my son feel safe and comfortable and they were very professional.
I would definitely recommend this service and we will be back for another stay. Thank you everyone for your support and professionalism.
Thank you for a wonderful feedback, we were privileged to look after your son and we are thankful for your guidance and support. We will ensure that we will pass this positive feedback to staff.
From the very beginning, the staff were warm, friendly, and incredibly reassuring. No matter how many times I called to check on him, they were always patient and understanding. They never made me feel like a burden, and each call left me feeling more confident in the care he was receiving.
They even sent us photos of him during his stay, which meant the world to us-it was so comforting to see him safe, clean, and content. Although I didn't get a chance to visit in person, the team made it clear that I was welcome to drop in at any time, which speaks volumes about their openness and transparency.
Most importantly, they followed all the instructions we gave them regarding my cousin's needs. It was clear they had taken everything on board.
Thank you so much Top4Care!
Top4Care have been providing a genuine home away from home my son. They are taking exceptional care of his physical needs and his general well being. It is always hard knowing that someone else is looking after your child, but I can rest easy with him being at Top4care as is a wonderful environment and is definitely a home away from home.
Thank you for your kind and thoughtful feedback. We are truly humbled by your words and greatly appreciate you taking the time to share your experience.It is incredibly rewarding to know that you observed positive changes in your son during his time with us. Your acknowledgement means a great deal...
I am so pleased to see the care that has been given to my Nephew, since becoming a service user with Top4Care from December 2024 to the present day. My Nephew's well being and mental health has improved immensely. He is slowly becoming more confident in himself due to the support and help provided by the Carers. On each visit I have been professionally introduced to members of the care team and updated on my Nephews progress. I am very much impressed with the empathy and compassion that is expressed towards my Nephew. I give 5* for every category of the service that is provided.
Hi Elizabeth S, Thank you so much for sharing your positive feedback. We are delighted to hear that your nephew's well-being and mental health have significantly improved since joining Top4Care. Our team is dedicated to providing compassionate and personalized care, and we are grateful for the...
The care team at Top4Care have been commendable, particularly one staff member in particular who I've been in liaison with. They have been very proactive, professional and attentive. They continuously assess my brother's needs and address them. After a month of living in their accommodation with support, we had already noticed great improvements in my brother's confidence and independence. My brother is very pleased with his placement and comfortable in their care; all his carers make him feel at ease and support him very diligently. My family and I were quite anxious about my brother moving out and into a placement. However, from the beginning of the process the manager addressed all of our concerns, was reassuring and walked us through the process clearly. The manager regularly checks in with us and gives us updates on my brother's well-being. They are also transparent about the resources that are being utilised. Overall, we're very pleased with the service Top4Care are providing.
We sincerely appreciate your kind words and are encouraged to hear that you and your family are pleased with the progress your brother has made during his time in our supported accommodation. Your collaboration and commitment to his well-being are invaluable, and we are grateful for the opportunity...
My brother stayed for respite for seven days. Given the opportunity, we would get him there again, he enjoyed his stay and was looked after. From day one, the supporting team was on another level both by the way they welcomed us and their customer care. Everything was well organised.
We are very pleased to hear that your brother had a wonderful time. We will be happy to support your brother again in future. Your feedback is very helpful to us as it helps to improve our service.
My son had his first respite overnight in your Caterham site last Thursday (28th November). The people who work there were fantastic with him and asked so much information about him which was needed. Felt so safe and comfortable leaving my son there. He had a lovely time and came home very happy.
It was a pleasure meeting you and your family. We are so thankful that your son had a wonderful stay with us and it is encouraging to note that you felt so safe to leave your son with us at our Caterham site. We look forward and we can not wait to see him again in the near future.
My son was given his medication on time. All his meals were provided per our instructions.
Activities were carried out that included outings to parks, shopping center and walks.
In short, our son had a wonderful stay in the care home.
The staff communicated very well and answered all questions needed. Would definitely be recommending the service to other professionals. They were flexible with the families' timing and was able to adjust their service to meet the clients' needs.
Thank you, it was a brilliant experience for us as well. We felt you were very responsive to our quarries and all of us supported the client to settle in very quickly in a new environment. Thank you!
Top4Care looked after my mum, until we finally accepted that she needed to be in a care home. Up until that point, they were great, attending every day and to her needs, which meant she could stay in her own home for as long as possible. I would have no hesitation in recommending them.
I am a registered disabled user. I live alone in a flat and can manage most essential tasks, but only slowly. I use Top4Care Services to do my general cleaning, ironing and bed-making. I find the husband and wife team efficient, easy to deal with, friendly and kind. They are always anxious to please and do whatever one-off extra tasks I request without hesitation. I presently have no need to employ their specialist care services, but it is comforting to know that it would be available if required in the future.
Once again thank you.
I used this service short term for my mother. Staff were very professional and helpful at all times, made my mum feel at ease. Her dignity was respected at all times. The management was always reachable and nothing was too much trouble for them. I would recommend this service 100% to anyone who is looking for carers. I will be using them again when I go on holiday.
Regulatory Rating
Care Quality Commission (CQC) Rating
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Frequently Asked Questions about Top4Care Services
How many Carers does Top4Care Services employ?
Top4Care Services employs 5 carers.
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